4.6 (320)
80 William St, South Glens Falls, NY 12803
(518) 761-6777
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chuck Kelsey
2024-04
This is my neighborhood hardware store and have been going here for 20 years. Most knowledgeable staff and friendliest by far. Everyone knows who I am and greets me every time I walk through the door. Try getting that at a big box store
Daniel Jones
2024-03
Unparalleled customer service, clean store. Girl scout selling cookies in the front. Unbelievable personalities for the people working there. This is hands down the best hardware store i've ever been to in my life
Bambi Becker
2024-01
One of the coolest hardware stores I've been in, in a very long time. Customer Service Reps are Wonderful!! Check it out, they have EVERYTHING!!
chris s z e j u k m a n
2024-04
Great selection, and competitive prices. Everyone was very helpful and friendly.
Gregory Nelson (Sarge)
2023-06
I really like coming here as it's close to the house. They have great customer service and they'll assist you if you need it. Prices are competitive and for us veterans we get a 10% discount at this location. You won't get it at Queensbury though. Just saying.Update: 13May23Bought some paint today. Staff always there to answer your questions and help with a solution. My paint color was in the system so it was easy to get this mixed. Thank you for your time and help with this project.
Amy Merrill
2023-10
I was in Ace Hardware in South Glens Falls this evening looking for something. I had a picture of what I was looking for on my phone. A young man named Maddox looked it up on his computer and showed me a few options of the closest thing they had available. He was polite, professional and he really tried hard to find what I was looking for! When I told my daughter about him she said he was just as helpful to her when she went in looking for something. Keep up the good work Maddox! Good customer service is hard to find these days! There are a lot of adults that have been in the workforce for many years that could learn from you! You have a bright future my young friend! 🏆
Daniel Farrow
2023-12
The staff was very helpful in getting me the hardware I needed and back out the door quickly.A+ for effort and assistance.
Trish
2023-05
Great customer service. Especially the kind man working this morning. He appears to really love his job. I enjoy people like that. He was so friendly, helped me save money on a bag of salt that I didn't even know was there, even brought it to my vehicle. Thank you for your help!
Lisa S
2024-01
Always helpful staff with any of my diy home project questions and needs!!
Steven Bickford
2023-06
This is my hometown Ace hardware and couldn't have better people. Most of them have been there for over 5 years Got much knowledge to help you get your parts. I have no negative things to say at all. Pets are allowed they'll give him a treat for free they'll take their picture and put it on their Facebook to show people. Very welcoming very friendly and they have everything you need pretty much.
007
2023-05
The older female and male associate are very RUDE, maybe nice to some people but i have had nothing but problems. She apparently takes her home life to work and takes it out on customers. Queensbury ACE has a MUCH better selection and FRIENDLY staff. If I could give a 0 out of 5 I would at the way I was treated in there. Never going back again.
Bird 11776
2023-11
Staff super friendly and helpful. I can always find what I need. Love this place!
May Scoville
2023-05
The staff are amazing. They all greet you when you walk in and someone is ready to help you. If they don't know, they will find someone who does! That's what a small town business is about!
Steve Mija
2023-09
Walked in and got help finding what I was looking for instantly, went right to check out, and again was helped instantly.. staff is extremely friendly and knowledgeable.
Floyd Thomas
2023-05
Very helpful and knowledgeable staff. Prices are great. Much better shopping experience than in a big box store. They offer a rewards program as well as a Military Discount. I met the manager today but you wouldn't have known it because he was exactly the same as every other employee.
Thomas Smith
2023-09
Great friendly staff with lots of knowledge. Very good selection of products with fair prices on most items.
Matt Phillips
2022-05
The staff here is incredibly helpful, and it's always easy to find someone to help (as opposed to a big box store). The selection is very good too, surprisingly. Good price on propane refills, and they have a discount loyalty card for that as well (buy 5, get one free).
Angela Schulze
2022-05
Excellent service. Very friendly and very helpful. I feel the staff went out of his way to help me save my problem. I basically handed him (Matt) an instruction booklet and he found all the missing hardware I needed for my bike rack.
Stefanie Soto
2021-05
Phenomenal Customer Service! Above and beyond!As I arrived to the store to pick up some PVC, the little one in the car FINALLY fell asleep for a nap. I called in asking if someone would mind coming out and helping me from the car and Lisa said no problem! She was so friendly and kind, completed my whole transaction from the car, and made me feel like this totally crazy request was so normal. I've always had great service, but this was beyond!
Karen Hymes
2019-05
I LOVE this store and so did my mother!! They have the most knowledgeable and friendly staff. They ALWAYS have the advice and everything I need; I am NEVER disappointed. They are wonderful for pool testing and products; they NEVER oversell you like the pool stores often do and there is no charge for water testing. They approach any pool issue in logical steps so you never get or do more than is necessary. They also have a wonderful selection of Melissa and Doug toys for my grandchildren. They have premiere service and are competitive in price with the big box stores and major retailers.You won't be disappointed!
Gary Allard
2019-05
You want great service? Do you want knowledgeable people? This is the place to go. I know plumbing electrical painting and much more. All I have to do is walk in tell them what I am up to and they will bring me to the spot. They will also bring it what ever it might be to your vehicle for you. I love to be able to talk to them. They understand what I am talking about unlike the big box stores. So if you are not an expert tell them what you are up to and they can explain what you need and how to accomplish your task. Best of all they are honest they will not cheat you. They are not in it for just the buck. They are there for you.
Terry Dickinson
2022-05
The customer service and selection of hardware is great.
Georgia Fitzpatrick
2022-05
True, real, actual customer service that you don’t have to spend hours searching for. I was in the store a total of one minute before I was asked if I needed help finding anything. And then they helped me! If you shop in the big box stores, you know how rare that is. This is a gem of a hardware store with great people, nice displays, and reasonable prices.
Catherine Piskothy
2023-05
I am disabled and was discriminated against as well as had the store employee commit slander for falsely accusing me of stealing and plan to take every action I can only and I have picture evidence as well as receipts for not only what I PAID for in there but the curtains I BROUGHT and paid for from WALMART
Roger Richards
2021-05
Staff is very friendly and helpful, and they stock a surprising variety of items in a relatively small space. Everything is laid out well, and is pretty easy to find. If you have any trouble locating something, the staff is never far away!
Erika Williams
2021-05
Normally it's a great place but they had one of the grumpiest employees working today. I have never seen her there before and I hope to never deal with her again. The people that I usually deal with there are super friendly and helpful though.
Mike LeClair
2019-05
Great selection of fittings and bolts and all little things that home Depot and Lowe's just don't bother to carry but you always seem to actually need. Friendly staff. Not much staff, which is why only 4 star not 5. Had one guy covering all the floor. At 2pm on a Sunday, so still when people are actually doing projects and need assistance. Great store tho, they just need to have more than one person helping people per shift
Michael Wallace
2023-05
It is a good store to shop in for home improvement items!, plus lots of other things too! Their prices are reasonable!, and the staff is knowledgeable! & helpful also! A great local store! It's pretty big too!
Louis Maccharulo
2024-01
Always find what i am looking for Ace is the place
Johnathan Busse
2023-05
I love having thease hardware stores near by. There are so many locations. A bit more pricey than the bigger box stores but if your on the job and in a hurry the ace stores are usually right around the corner.
Monday | 7 AM-6 PM |
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Tuesday | 7 AM-6 PM |
Wednesday | 7 AM-6 PM |
Thursday | 7 AM-6 PM |
Friday | 7 AM-6 PM |
Saturday | 7 AM-6 PM |
Sunday | 8 AM-5 PM |
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