4.3 (72)
2361 Millersport Hwy, Getzville, NY 14068
(716) 458-3679
woot.co.uk
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kick Kart
2023-06
Just wanted to share a quick heads-up for anyone considering shopping here. I dropped by this smoke shop recently, decent selection and staff seemed okay, but things got messy after I left.When I got home, I checked my credit card charges and found that they'd overcharged me - big time. Apparently, I'd bought stuff I didn't even remember seeing. I figured, alright, mix-ups happen, let's sort it out.Trying to get hold of the owner has been a real uphill battle. Even after multiple attempts, I've hardly gotten any response. It's just bad customer service, especially when there's a hefty billing mistake on the line.So here's my advice: if you're thinking of popping in here, triple-check your receipts and credit card statements. Don't let yourself get caught out like I did.Hopefully, the owner gets their act together, addresses this issue, and ensures it doesn't happen to anyone else. That's how you run a business and keep the trust of your customers. Until then, I will take my business elsewhere.
Scott
2024-03
Inconsistent prices. $15 for tobacco monster juice. Now I get charged $5.00 in tax??????????? I questioned the worker and got an “oh well” 2 weeks ago it was $15
pria lakhman
2019-05
I love this store. Customer service is 10/10! Lots of selection and the owners are very helpful when choosing your selection!! The selection is unmatched... best vape store in the country! If I could give more stars I would.... the juice, mod, and pod systems are so diverse and the owner even has his own brand of juice! Amazing !
Cassidy Tucker
2019-05
Awesome people, have amazing service! Deedee is SUPER nice and knows what she’s talking about. The products are really nice and she helps with anything I need and makes sure I get anything I need. They also have a wide variety of products and the prices are good! Highly recommend this store and I always tell other people about it! Also this store has 3 different locations and all of the employees are super nice and helpful. I’ve been to a couple different vape shops and there the only shop that carries certain products. Definitely won’t be shopping anywhere else for vape stuff!!
Ken Jackson
2019-05
Love his place! They always have what I want in stock. There are better than any other vape shop that I have been too. The owner is always helpful in choosing the right item for you and is very friendly. They have a great selection of juices and flavors. I wouldn’t recommend any other place other than RAB!
Zander Myles Blake
2020-05
The juice itself is good but the guy behind counter didn’t have great knowledge about juices or the selection they had. I also wasn’t carded which is a big risk I am 21 but I have a baby face and always get carded even at the place I usually go. Just seemed like the dude behind counter was more interested in getting me out than actually helping me make a selection. I like the juice but I probably will find a similar one else where
Nicole T
2019-05
The owner and girl who works there are great! They’re extremely helpful and very knowledgeable about their products. This store has anything you’re looking for and they will assist in what you need. Hands down the best store for vape products!!
mcasacci1
2020-05
I purchased two Hyde Disposable Vape pens on Tuesday. When opening and trying the second one purchased, i noticed the flavor tasted very burnt. I called and went into the store to inform them of this. The gentleman at the counter acknowledged my concern and replaced it without any problems. I have been going there frequently the past year and have had nothing but a great experience. The staff is pretty friendly, and the customer service is great. I believe the guy at the counter was wearing a Penn State zip up. Go Nittany Lions!
Matthew Margeson
2020-05
Rab Vapes is by far the best vape shop in the Amherst region. They have a distinct and enthralling feel to their store that keeps you coming back for more. With a friendly and intelligent staff, I'm always leaving with a smile!
KittAnne Max
2022-05
Needed some Sakerz Sub Ohm Coils. I called. They ordered and had them ten days later. USPS and online stores don't guarantee you'll get your product. If you do, it'll take 25 days.
Lissa Kristina
2019-05
I definitely recommend RAB Vapes! They have a large selection, and such a friendly, and helpful staff! The atmosphere is welcoming, and it always looks great! The owner Ricky is knowledgeable and very nice. Deedee is always very welcoming and is such a sweetheart. Not to mention, RAB’s mascot, Ghibli, is the CUTEST little French bulldog EVER. If you are looking for a good vape shop, with EXCELLENT customer service, AND a cute pup, RAB Vapes is the place to go!
Bridget C. Marinaccio
2024-02
Very helpful! Staff is knowledge and very nice!
j mcgre
2019-05
They have so much more then any store I’ve been in. Everything here is tough and durable, not going to last you a week and break due to cheap parts. They’re pricing is also very nice. The employees might also be some of the nicest employees a businesss has ever had.
Ryan Bianchi
2019-05
Honestly very few vape shops have the welcoming atmosphere and excellent selection that Rab Vapes has. With their unparrelled customer service and fair prices. Their is no other vape shop in the area that I would recommend over Rab. Truly one of the TITANS in the vape community. And I feel as if they are only just getting started. Long Live Rab
Jacob Kamholz
2019-05
Great friendly owners and casual setting. All your pod and cartridge needs with some standard vaporizer supplies as well. 10% off for UB students with ID.
Eric Sugrue
2020-05
Very knowledgeable, friendly staff. Not a super wide product range for devices, but if you're shopping for an e-juice, I have no doubt you can find one you'll love.
Bad Mon
2019-05
Rab Vapes has a great selection of products from Mods to pod devices and also has amazing juice highly recommend the Slurp juice and the workers there are very friendly and welcoming and know a lot about their products.
leo rivers
2019-05
Wonderful place! Awesome vapes and really nice workers! Deedee is usually the salesperson and she is very respectful and kind!
Di Francisco
2019-05
Not much of a selection of juices. Girl in the store was very nice, but not too knowledge. Went there on a whim, but probably wouldn't return.
Jordan Johnson
2019-05
Great owner. Him and his employees are very strict on who walks through the door and he is great with customers. There’s even a dog sometimes! Highly recommend
Karen Parker
2022-05
The staff is very friendly and always willing to help you with the products they sell!!
Anya Ily
2019-05
BEST. VAPE SHOP. EVER. I always go here for stuff, the owners are real sweet people, recommend this place to all my friends
Jacob
2019-05
RAB Vapes has a huge selection and amazing customer service! I highly recommend this place.
Krystle M
2019-05
Super helpful and very sweet staff members. The young woman went out of her way to help me and make sure I had what I needed!
skylar kowalczyk
2020-05
Large variety of products and great prices, also the owner and employees are very friendly.
Robert
2023-11
Most expensive place to go to for the same product
matt genau
2019-05
5 starts, best vape store in western NY hands down
Alex Morris
2021-05
Best place to get vapes, juice, and other supplies!
Abbigale Krueger
2020-05
Staff is very knowledgeable and curious. Prices are good!
Clare Sullivan
2019-05
best vape shop!!! very helpful staff!!
| Monday | 12-10 PM |
|---|---|
| Tuesday | 12-10 PM |
| Wednesday | 12-10 PM |
| Thursday | 12-10 PM |
| Friday | 12-10 PM |
| Saturday | 12-10 PM |
| Sunday | 12-9 PM |
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