Malibu Pet Hotel | Pet Boarding

4.7 (70)

107 Guy Lombardo Ave, Freeport, NY 11520
(516) 379-6040
malibupethotel.com

Claimed
Pet groomer
Dog day care center
Dog walker
Pet boarding service
Pet sitter
Pet trainer

Accessibility

  • No wheelchair accessible entrance

Crowd

  • LGBTQ+ friendly

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Sharon Meade

2024-05

Still a great place to board my dogs. Moving around and using boarding services, it is obvious that this place needs to upgrade a bit. However, the staff is awesome and my dogs were well cared for.

Dennis M.

2021-05

Very accommodating to us and our cat. This was the first time using a pet sitting service. Now we have two kittens, Malibu stepped up and accommodated them as well. Place is clean and they all have a love for animals. We thought Caroline went way beyond what we expected even saying a few minutes after closing when we were late wanted to pick up our cat.Looking forward to going away knowing our cats will be cared for in a bright sunny room that they are allowed to wonder around separately a few Times a day......keep up the great work!Dennis and Mary M.

Beth Fuchs

2024-01

Been going here with my pets for over 20 years. Fantastic help and accommodations. Varied pricing depending on your needs. I will only use and recommend Malibu .

Affan Ali

2022-05

Kept our little Scottish straight, Bella with them recently, & also our past but never forgotten Persian, Cookie from 15+ years ago. Both times they were treated like family, couldn't ask for better folks to look after our fur babies while away. From play time, to making sure they're properly fed, grooming all is taken care of. Even get to call or facetime them while your away which makes the distance somewhat better.Keep up the good work.

Sherry Chang

2024-03

Super friendly front desk, our puppy was safe, we were very pleased with their services, we will be back!

Kawtar Kiass

2023-08

Great and safe place to care for your pet. I had to leave the country for 21 days so I left my cat gumbo in there facility. Come back to a clean, healthy, and happy looking cat. The staff is very friendly and love animals to pieces. I will for sure use their services again; if needed, in the future. And the price is a honestly beyond reasonable 👍👍 five stars form me.

Lisa Henriquez

2023-12

I've never been to a boarding place where my dog got rave reviews. Excellent service from beginning to end. Book early!

Ava Taylor

2023-08

Left my dog here for a week. They were the best can tell they love dogs. They even looked up my babies breed and told me things I didn't know. I knew they really paid attention to her because everything they said was like them narrating from my house and everything that she does at home. Thank you so much for taking care of my little fur baby.

Deborah Savours

2022-05

Had my dog stay for two nights. Very professional and wonderful staff. They did not mind at all that I called to check in. They were honest about his reaction and willingness to cooperate. They take the dog for 5 walks a day and he was fine. I’ll be calling them again very soon. I was very impressed and happy with their service. My boy is safe there and we’ll taken care of and that is most important to me.

Corinne Musa

2022-05

Took amazing care of our young puppy when we were on vacation for a week. When we dropped him off, our mini poodle had eye crusties (that we couldn't get out at home). Malibu must have worked on them every day to get them out because he had none when we picked him up. Really happy with our experience and will definitely use them again!

Cristina Bencina

2019-05

We love Malibu! My family used them for years and now I use them for my own dog. They have a very kind and accommodating staff. They really are animal lovers and I trust them with my pet. It was my dogs first time being boarded, and they made her feel right at home and comfortable. Malibu will always be our first choice for boarding.

Joe Maloney

2022-05

I love Malibu Pet Hotel, the staff is professional pet lovers. The cats and the dogs share separate rooms. The carry crates are placed in the cages so the pet can feel secure. They have special services and access to vet svces so you can feel secure leaving Fluffy there. Oh and it's a giant pink (or purple, I am color blind) hotel with a front desk and everything. We have used them several times and always happy experiences.

Errol Dendy

2019-05

We have boarded our dogs at Malibu for many years and have been 100% satisfied with the care they are given. The staff, which has remained the same over this time, know the dogs well and anticipate any issue which may arise. Their kind and concerned attitude, as well as knowledge about dog health and behavior, is very apparent. If anything unexpected comes up, for example when our dog lost a tooth, we've been called. We are impressed that when our dog returns home after being away for a week, his behavior is perfectly fine. It's nice to be able to go away and not worry about leaving him behind.

Majid Raza

2022-05

Great place for your pets to stay. This place was very helpful and accommodating. We even got to FaceTime our cat while we were on vacation. Thanks to the awesome staff at Malibu Pet Hotel. Also, they have playtime for your cat as well as a separate section for cats only. Definitely recommended!

S Scuba

2020-05

It's hard to leave your your dog/cat when you need to travel. Malibu Pet Hotel is just the place you need for your pet to stay while your away. The staff takes care of all their needs. My puppy seemed to of been very well taken care of while we were away for 8 days. Would recommend Malibu Pet Hotel.

Jason Corelli

2023-05

Staff is amazing and very friendly. My dog never has any issues staying here.

Christine Carney

2023-05

They love my labradoodle and take great care of her. I am so thankful to have Malibu for boarding.

Jane Rivkin Rivkin

2021-05

I have been bringing my dogs to Malibu for 15 years and would never give them anything less than an A+. They are strict with their policies, but unbelievably loving!! 🐕🐕‍ 🐩 💟

john carney

2023-09

Great Staff, they always take excellent care of our Dog.

Phillip Petzold

2023-06

Have used them since 2007 and am very happy with them. Would recommend.

Wanda Campbell

2021-05

I love Malibu Pet Hotel. When ever I call, their always so helpful and I have never heard them say they can't accommodate my cat .Thanks guys.

Juan Olmedo

2021-05

This place is really wonderful, the workers are so caring and committed and it feels good to be able to take my pet here.

Andrew Cola

2019-05

My babies love to stay even on spa day they don't want to leave.

Olga Nagorev

2019-05

I had planned vacation and they couldn't take care of our dog. They called and told us that we have to pick our dog. They even didn't try to do anything for a dog to stay there...Our vacation was cancelled. Very unprofessional...

Andrew Rivkin

2019-05

Professional, knowledgeable and extremely caring staff and ownership provide a consistently excellent experience for us and Oreo!

Jonathan Haughom

2019-05

So nice I wanna stay but I can't cause I'm not a dog. I am human

Karen Naropa Baker

2019-05

They love animals and it shows in the care they give. Great groomer

Monique Joseph

2023-05

Loved how they took care of my Solar!

Ava Fleming

2021-05

Been there before....brought my new pet there.....i like the place!!!!

Ainsley lawrence

2021-05

I like it there nice clean

Opening Hours

Monday 10 AM-5 PM
Tuesday 10 AM-5 PM
Wednesday 10 AM-5 PM
Thursday 10 AM-5 PM
Friday 10 AM-5 PM
Saturday 10 AM-5 PM
Sunday 10:30 AM-5 PM

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