Pet Supplies Plus Fishkill

Danny Bautista

2024-04

Got my pitbull (7months) nails trimmed , filed and paws balmed , plus his fur sprayed with a deodorizer. All for 20$Made an appointment the same dayTook about 12min in total . Very smooth experience for the puppy . Will recommend this place to everyone .UPDATE*****So I recently returned to get my dog's nails trimmed excellent service from the groomers . My main complaint is the manager who was very bossy since I entered the store . When my oldest daughter who was buying cat products came to the caged area where our puppy was getting serviced , the manager showed up and said we couldn't bring merchandise into that area , so I advised my daughter to leave the merchandise on a counter nearby so she can watch the puppy like she wanted to , the manager then returned and said she was now confiscating our merchandise and bringing it to the register so we can pay for it . I never asked her for help at all . She made us feel like we were going to steal or that she couldn't trust that we could manage our way to the register with the merchandise . I believe she needs to hire security guards if she is that worried about theft, she is a manager not loss prevention.She acted unprofessional and really affected the way we felt about spending our hard earned money at this facility .I hope she gets re-trained and learns to manage her attitude and behavior towards customers .

Laura Mann

2024-04

Melissa take the best care of my puppy when I bring him there to be groomed she’s kind, knowledgeable, informative, and the sweetest thing I love love her!!!!

carolina salcedo

2023-12

Excellent Service at Pet Supplies in Fishkill!! The manager, Ronni, was outstanding and provided great customer service. She assisted me with Origen Dog Food product and provided great feedback and suggestions. The young gentleman that first approached me and asked if I needed assistance was great too! He escorted me to the manager as he was working freight for the store, but was very nice and helpful too. I recommend this store highly!

Emily Cole-Chu MacSwain

2024-03

I travel from 30 mins away (across the river‼️) so my dog can be groomed here by Melissa Way and the team at Pet Supplies Plus Fishkill. Amazing grooming, super friendly, and excellent communication.

Leandra Infante

2024-04

**This is not a reflection of the store but the Grooming Department.**I made an appointment for my dog to get a bath and a haircut for 5:30pm. When I got to the store (at 5:30 prompt) the groomers informed me that both of the clients they were currently working on came to the store late so my dog would have to wait in the kennel until they were done. None of the groomers appeared to even know who would be grooming my dog for his appointment. Another groomer was out front eating her sandwich in front of customers and the dogs (which I personally think is an inappropriate place to have a meal as they have their own breakroom). The atmosphere in itself was chaotic and my dog was clearly afraid - I almost took him back home due to this first impression.I received a telephone call 3 minutes to 7pm stating that Koda was ready for pickup. They also informed me that due to the fact that the dogs they had been working on came in late that they were "unable to finish" my dogs haircut and that they "are required to shut down shop" by 7pm. They advised I make another appointment to "finish" his trimming - and pay for it. My dog was there for an hour and a half and was not given a proper haircut. Because another customer came in late they were unable to accommodate my dog when I arrived to my appointment on time.Safe to say I will not be bringing him back to this location again.

Eileen Sammarone

2024-03

This store had everything I needed ! My cat was at the vet getting a spay surgery and I wanted the inflatable doughnut- they had it- Delectable pouches for cats- they had it- keep in mind I never shopped here before and happened to see the store and said what the heck?The employee Jennifer helped me immediately and located everything I needed- I ended up getting a cat scratcher as wellGreat service, selections and great prices- you can’t beat it!

William Hart

2024-01

Too bad that all PSP customers can't shop at the Fishkill, NY, store. Excellent service and help. They always point out specials, they're always courteous and smiling. It must be as good a store to work in as well as shop.

Kelly Sweeting-Burns

2022-05

EDIT: it’s interesting that once we told them we would no longer do business with them, and we’re leaving an online review, they suddenly had time to respond within 3 hours and suddenly offered a refund. OUR REVIEW STILL STANDS.We were customers for a LONG time. Previously, we never had an issue. On 6/4/21, we got PSP’s brand of dry cat food. Upon pouring it out into our larger cat food container, a piece of wood fell out of the bag. We went to the website listed on the bag on 6/5/21, and used the “contact us” feature, but weren’t able to submit the pictures. On 6/10/21, they asked for the pictures, which we sent the same day. They finally responded on *7/1/21* (nearly a month after the problem began) asking us to physically bring the wood into the store so they could send it to the manufacturer. At no time did they offer as much as a coupon or replacement of bag of kibble. Wood should NOT be in their food. Their customer service is less than savory. For any customer, but *especially* customers who have been using them for so many years. We have since started using tractor supply in WF instead.

Jennifer

2023-11

They let their expensive cat grass die because they "forgot" to water it? That's what their job is! I went a week later to get fresh grass, still had the dead grass there & noticed the catnip dying, I said something to the cashier but no reply, people suck!

adventure 845

2019-05

Awesome prices, and friendly staff. I come here for all my pets food.

Gayle Quackenbush

2024-01

It's my Pet go to store!! Some of the employees have been there for years! Great place!

Natalia miranda

2019-05

This place is good for your quick run to get pet food and cat litter. If you're looking for something specific like an automatic water cleaner for a fish tank or sand for a reptile cage you might want to reconsider. They have a good amount of normal pet goods but anything really specific, call ahead.

Andrew Weis

2023-07

We purchase several pet supplies from this Store for our Cats, Dog & in support of our efforts to feed the local 'backyard bird' population (which of course includes the local squirrels, chipmunks, raccoons. 'possums, skunks, vagrant ducks, geese, etc.). Besides having the occasional 'Sale' on items we like or need, we have our Dog groomed here via the service available through the Store, too.All the employees & Manager(s) are always very friendly & helpful, making concerted efforts to answer our questions and help with our purchases.

Melissa S

2023-05

Love the staff!! They are extremely helpful and friendly. They can give you good suggestions for items you may like based on items purchased in the past. If you order online, they can help you with supplements for things they might not have in stock. The store is always clean, well lit, and easy to navigate. Shop local, my friends!!

David Berrios

2023-10

The staff was amazing in helping look for a dog food; which had no pea flour. We never found a product at that location. That said, the employee who assisted me was excellent! .

Mary Sorci

2023-05

I had my lab Gracie groomed a week ago by Melissa and John. Gracie still smells great and her coat is so soft. This was her first time here and they instantly made her feel comfortable. Best of all she was completely dry when I picked her up. I would gladly recommend Pet Supplies Grooming.

seth kolkin

2023-09

wonderful customer service! Makes these pups very happy.

Brian Kaplan

2023-12

Almost bought a bag of food until I saw it taped up and the expiration date was next month! Check your stock!!

WhiteDogg 17

2023-12

Friendly staff, good selection of products. Best prices

Christine

2024-03

Employees are helpful & pleasant. Need to carry more varieties of hay.

Sophia Rodriguez

2023-12

Friendly staff. They sell the products I feed my dog. They have crickets and worms for our reptile as well. Sales on christmas toys.

Jessica Schnell

2024-01

Good grooming experience. Great free pick-up service.

Jennifer Gibson

2024-02

If you need it they have it. Everyone is friendly and willing to help..

Penny Schouten

2023-05

My go to place for pet food. Yesterday, I was desperately looking for a specific bag of cat food. The associate (sorry, I didn't catch her name) asked me if I needed help, found the bag of food I'd missed hidden among other bags and carried it to the register. She also had no problems using a rather long rewards coupon code I'd been sent. Excellent customer service!

Jessica McCoy

2023-05

Just had my dog groomed by John P!! He was absolutely amazing. My pup is so happy. Everyone was super sweet and helpful. Def found our new spot . Thank you again

Anthony antunovic

2021-05

I love this store. The store manager Nicole is helpful and very well informed on the products she is selling and she knows where everything in the store is located. The cashiers and other staff are amazing as well. They are always helpful and friendly. There has never been a time where I was not greeted with a smile and a helpful attitude. The staff always ask if they can help. They know all about their products and have helped to load heavy items without being asked. I have shopped at this location many times and would highly recommend this store to all friends and family. AMAZING WORK 👍🏻👍🏻

Bobbie Mann

2023-05

Great pet store! I was looking for a particular fish tank kit for my grandsons birthday that was difficult to get but Jennifer, the manager of Fishkill’s Pet Supplies Plus, went out of her way to locate one for me. And the staff was super helpful and knowledgeable. Dylan, Ava, & Cali answered all my questions about fish and fish supplies. Thanks guys!

Gabor

2023-06

Employees are the best. Always friendly, helpful and knowledgeable.Not the greatest selection due to store size, but they definitely cover your basics.

Clint Willard

2023-10

Friendly staff, decent selection of pet supplies. Prices are fairly average for most things.

Tyler Durden

2021-05

This store is amazing. Staff and mangers are great. I'm sorry but I forgot their names. The managers name starts with an N. She was helpful and very pleasant. Smiled the entire time and knew everything about what she was selling. The cashiers were awesome and very nice. I'd highly suggest this store to anyone looking for pet supplies or small pets. While I was there they had many fish and the tanks were spotless. They had many frogs, snakes, and lizards. Again tanks were spotless. They also had birds, hamsters, ferrets, and Guinea pigs. Amazing store. I have already sent friends and family and they always have had amazing experiences.