Sportsman's Warehouse

Joel Shelton

2024-04

This store has a lot of stuff for people who love outdoor sporting activities. You can find what you need there to cover most all your needs. They also have cool displays of different types of animals that can be seen in the wilderness to look at and become familiar with.

Bruce Larrison

2024-03

The customer service we received was very unprofessional to say the least the manager was under qualified had a lack in education the check out people were the same they must have had to draw straws to see who the manager would be and none of them really understood how the process would work. Went to exchange an item that we didn't have a receipt for but just wanted to exchange the quality of the item was poor in quality but wouldn't expect anything less out of something made in China that they stock in there store needless to say none of the employees could understand all we wanted was an exchange so they couldn't help us we left the store with the junk we had purchased there will never shop there again if I need to purchase a firearm or bow I will now be shopping at bass pro in auburn might be a little bit of a drive but the customer service will be worth it. To sportsman warehouse I hope you go out of business and all your employees will have to relocate to China to work.

KittyKat5090

2024-01

While I don't normally go to stores like this, my friend likes going here for ammo, and this was the only place I've been to that sold dragon tail fishing lures, meaning that I didn't have to order any online! They make for good worms on strings. :)

tim martin

2024-04

Their store policies when purchasing a handgun are very annoying, time consuming and inconsiderate to customers that don't live real close.Any other store would let you select a purchase, fill out the background check and then go to the county sheriff's office with the receipt to get the pickup coupon in order to acquire your purchase.For reference in my case I drive 30 miles to get to the store. My county sheriff is 15 miles in the other direction.I spent an hour selecting what I wanted to purchase, and then they demand I pay up front. Then i would need to drive to my county sheriff to add it to my card (45 miles 1 way), THEN AND ONLY THEN WILL THEY DO THE FEDERAL BACKGROUND CHECK. I have to pay to add it to my NY ccw card, and if for some reason the background check has an issue, I would then need to go back to sportsman's warehouse to get proof I never actually possessed the gun and drive the 45 miles back to the county to remove it..It should only take 2 trips to finalize the transaction. But with NY's background check, I can guarantee I'd have to make 3 trips and drive 210 for something only 2 trips ought to do.Unless their policy's change, I will never purchase another handgun or semi auto rifle again there. I doubt I'd purchase anything there with other stores closer. The selection was nice, but can't see supporting a store that makes doing a transaction so difficult..The special trip to do a background check is ridiculous! Most likely with the slow processing anther to would be required as it can take a week or more to get an approval.

G- S-

2023-12

I'd give 0 stars if I could. Worse experience ever. All the employees were rude. Most acted like they'd rather be doing anything but drawing a pay check from there. Cause they sure wasn't working. They were rude and had no knowledge on the department they worked in. I will go to a smaller store from now on where customer service still means something.

Adam James

2024-02

Horrible experience, will not return. Stopped in on 01/11/2024 to purchase a pair of hiking shoes. I found a pair of Oboz that i wanted to try on. There was no one in the vicinity, so i asked the nearest associate for assistance. This joke of an employee told me he was in camping section and didn't know about the shoes. No biggie, figured he would call for someone to come and help. He walks over to the shoes, I tell him which ones and what size. Instead of getting the shoes or asking someone to bring them out, he decides to stand there and tell me that the shoes are too expensive. Then he ask if i even researched shoes that expensice. I remind him I just want to try on a pair if size 13s. At that point he makes another comment about how expensive the shoes are. I grew tired of his questioning and insinuations that i could not afford the shoes so i left without even trying them on. Once i got home, i ordered the same shoes directly from Oboz website. After this horrible interaction i will not be returning and will be encouraging everyone i know to do the same.

Cory Hodgdon

2024-04

This is a nice store with a good selection of gear for fishing and camping. The staff are helpful and willing to answer questions.

mark marsh

2024-04

Very nice place to shop they have everything you need mostly there or they will order it

Angela Cooke

2023-12

WOW, a huge sporting goods store with everything you could possibly want. I was surprised I was able to buy keychain size mace/pepper spray here as in NY state companies won't ship it via mail if bought online. Well lit, super clean and organized, well staffed and a large selection of "prepper" items and long guns, hand guns, etc.

Jerry Zemaitis

2023-12

This is not a commentary on the Sportsman's Warehouse, rather the obscene politics of NY state. Albany is enacting shadow banning of American's 2A rights. With NJ muzzleloading season fast approaching, I tried to add to the NY state economy but purchasing provisions. I couldn't buy black powder substitute because I live in NJ. Left several hundreds of dollars on the counter and walked out. Good thing I wasn't on a hunting trip here. Will be scratching New York from the places where I'd come hunt. What a shame. Beautiful country and great habitat.

joe white

2023-05

The only reply From Sportsmans Warehouse is About the cost clearly they dont care about customer service, If there is a item that i really like or feel its work the money i would spend the money.Thanks for zero effort. and no regards to customer service lets hire some people with a bit of personality to be upfront checking out, So much for supporting a local business .Nice clean store, bathroom are clean with no funky bathrooms smells. only. Found some winter socks I wanted and lots items I added to my Christmas list! Downfall is a lot of items are well above what I would spend. For example a pair of winter pants were $200 bucks…Cashier needs customer service lessons, acknowledge the people in front of you and respond when they greet you. This part gets zero stars. Do better

gerald bement

2024-01

I bought a RT200 Coleman motorcycle for Christmas 2023 when I went to insure it the vin said it was a 2021 so it's at least 2or3 years old. Can't take it back to the store. Won't be shopping there 😔😔

B T

2024-01

I wish the prices weren’t so expensive, but this is my favorite store so prices really don’t matter here other than that I love this store it’s my favorite store hands-down you can’t beat anything else that’s in here the store has just about everything from survival to hunting to fishing it has everything you want. It’s like a Toy store for a manchild

Michael Slaughter

2023-12

Great place to shop! Enjoy taking kids here for shooting supplies. I love shopping here. Chris the manager in Guns went above and beyond to make me happy. I don't shop anywhere else anymore for hunting and camping gear. Great extended warranties and services. Wheel chair access and #1 total respect for the customer. They really do have everything.

Samy Swain

2023-09

My husband loves this store because he's big into hunting/fishing. They have cute women's outdoors type clothing/shoes, also men's. They have a pretty wide variety of outdoorsy items, in the camping, fishing, hunting department of life.

alena owens

2023-11

This is my guys favorite store so we end up going often. He always finds what he's looking for eventually (he gets distracted by other things in the store) and the staff are all very friendly and helpful

Donald Clark

2023-08

Good selection of handguns. Pretty good customer service, but it's not perfect. That is why I rated them 4 stars. I would recommend other outdoor enthusiasts to check them out.

Jay HoL

2021-05

This place was amazing!! Everything I needed for hunting, fishing and camping. I didnt know it existed but I will be heading back.

Harley Mann

2024-02

Always friendly and more than happy to help customers.

Rishabh Ranjan

2023-05

Great store for outdoor gears

Martin Kilsdonk

2023-05

I understand laws change but being rude and having an attitude with a customer about having questions about what they are asking of you in order to buy a firearm is absolutely not needed. If you don't know the actually answer then don't push around a piece paper that give no written info saying that " you can't purchase a gun with an initial on your license" and then they hang up on you if you call the store after looking up the form and try to see what they are seeing and Dave the store manager doesn't see fit to discuss it and is okay with hanging up on customers rather then answer there questions. Never shop at such a store again as long as people like that are running it.

Rachael Reagan

2023-05

The male employee at the gun counter who helped me today was so friendly, knowledgeable, sincere and helpful. The female manager was incredibly rude and has no business dealing directly with customers. If not for the great employee helping me, I would have spent my money elsewhere.

Cheryl Hunsinger

2023-12

The people were very friendly there and helpful.

Christopher Lindsay

2023-05

Let see where to start first off was waiting an hour to see a fire arm upon my wait seen the firearms employee had over a gun that wasn’t cleared or checked to a customer who was standing there aiming around the store at people height. If you want to get a feel for a firearm of any kind aim up. Didn’t care that I was even in the store. At least a I’ll be right with you would have made me feel like he knows I’m there. Unsafe store unsafe employees and employees who are unsure of weapon safety steer clear I know I am…

Joel Mincer

2023-10

Prices seem high form some items and decent for others. I like the place but it's pricey.

Don Gavlick

2023-05

Never buy a rifle online from them. Purchased a .22 cricket and had it shipped to their Elmira store. Once I got there they would not give it to me. Avoid buying anything from them or any big box sporting store. Stick to your local firearm dealers.

Suzy D'Angelo

2020-05

Amazing store! Everything from A to Z; hunting, camping, etc.!

Jody

2023-05

I always think of "Last man standing" Outdoor Man. Every time I see this place. They have so much if not all you need for outdoors. Amazing display of stuffed animals the kids love to oogle. The prices are pretty good too. Saw some really great deals here. 👌

Mark Edge

2022-05

Excellent, well maintained store, great design and layout. Throughout the Coumo shutdowns they have strived to keep their business running. The firearms are starting to get back in stock. And ammo is still touch and go, but I have had good experiences. Staff is helpful and some are very knowledgeable, I hope as time moves on this stays consistent. The people on registers are great and friendly. If you want your kids to come to nice store and get their outdoor adventures started, this is a place to visit.

jeff hilliard

2022-05

Return policy stinks.. purchased a item with cash.. didn’t work. Returned the following day and was told I needed a bank receipt?? Really! Didn’t use my “loyalty “ card because the new cashier was having issues and did want to add to add to her frustration..For a 20 dollar item.. they lost another customer forever..