Rite Aid

Megan Pieszala

2023-11

Pharmacy is always slow and messy for prescriptions. Also today I was told that they weren't taking flu shot walk-ins (even though it's advertised everywhere) because they were too busy - 1pm on a Sunday and only one other person was in the whole store.

Bronwyn M.

2023-05

Absolutely terrible! I have no idea what they teach their pharmacist Associates but it's the worst. First off, they make you wait for no reason. They see you but they won't help you right away. Not to mention every time I call they tell me my meds are ready but when I pick them up I ALWAYS have to wait. What's the point of checking ahead and telling the customer the meds are READY when they are NOT. The most infuriating thing was how they put one of my meds back when I called the day before to confirm it was ready and that I would either pick them up later that day or the next. I was not willing to wait on the other one. Btw, get associates with better attitudes who don't toss your meds at you. I didn't have time to wait because I had coworkers waiting for me outside who were more than gracious enough to do the pitstop for me on our lunch break. I'll most likely be going to another Rite Aid with hopefully much more respectable associates.

Audrey Miller

2023-05

For many years I have been doing my business with Rite aid, before that when it use to be Eckerd. I don't know what's going on with any of the Rite aid pharmacy but it is absolutely getting bad. I switched from this one to the other one on Losson and Union and that one is just as bad. 3 people and the pharmacist but the 3 people are all foreigners. I had the one guy tell me that they had to order my medicine,to find out the next day it was there. Just very disorganized. Nobody knew what they were doing. This one at Transit and William the female pharmacist is not friendly and her tech is just miserable. You're working with the public and you need to separate your personal life from work. I've worked in retail for 25 +years. You don't like your job then leave. With that being said I've moved on and I'm now with Walgreens.

sue vanderlip

2022-05

The pharmacist was extremely helpful, my prescription was sent from the hospital to the wrong rite aid. I got no help whatsoever from the other two people who worked in the pharmacy, but the pharmacist overheard the conversation and immediately took care of the problem. He got my prescription from the other rite aid and it was filled. I appreciate that extremely as I was just coming from hand surgery from a hospital. One associate in the pharmacy ignored me completely and the other was absolutely miserable. The only reason I am writing this is it's not my first experience with miserable people in this store at the pharmacy. I have never had a problem with any of the pharmacists at the store.The other workers in the store seem absolutely pleasant and helpful . I have gone to rite aid for over 20 years and I certainly will give the store another chance That's the reason I am filling out this survey hoping for the best.

Andrea Castle-Baecker

2022-05

I've been using this pharmacy for 4 years. I have never had an issue with any of the pharmacists and if there was ever a wait, the techs always apologized for the inconvenience. The store is always clean and orderly and very rarely are they out of what I'm shopping for. The clerks are also very polite.

Lynn K

2023-05

Anyone catch the rainbow yesterday over Rite aid. Beautiful clouds as well.

Stacey Donnelly

2023-11

The people at the registers are always nice and greet when you walk in. However the people in the pharmacy are always rude.

GM R

2021-05

What store finds it OK to continually hang up on a customer when all he wanted to know is if the store was open for prescription pick-up!!?? If the store is closed due to testing why can't there be a polite recording explaining the situation?? Quick "Window is closed" tossed in the drive thru, while customers are in cars waiting!!! Is absolutely rude!!Especially when the word "closed" is blocked out and unreadable from outside. Care in serving the public is definitely not thought through at this store.

Alisha Binkley

2023-05

Literally the worst pharmacy. You call and someone either doesnt pickup or hangs up on you. You call to refill and never gets refilled unless you call. When you go to pick up youre still waiting like 20 minutes in line.

J “JPezz” P

2023-05

Only pharmacy open during the big storm. My wife had surgery, needed her medication and Steven pulled through in a big way helping us get sorted. I really can’t thank him enough, he saved my wife a lot of misery tonight. Thank you thank you thank you

Hannah Arrington

2022-05

We called the pharmacy a few times at 4pm on a weekday to see if our order was in. One time when they didn't pick up the message looped back to the main menu. The other four times it rang and rang until the line cut out.

Kimberly Reszetucha

2022-05

I didn’t get a chance to talk to the pharmacist, but the staff in the pharmacy is the absolute worst. And this isn’t the first time I’ve had a bad experience , so I feel comfortable posting this one star. Go anywhere else.

Jenna Orlikowski

2018-05

This is one of the better Rite Aids. Very clean. There are very seldom long lines. No huge waits for the pharmacy. Nice selection and the shelves are always fully stocked. Easy parking conveniently located. There's always someone to help if you need something.

Jessica Stone

2023-05

PHARM MISTAKE!! Incorrectly filled perscription for my 2 year old (incorrect dosage & amount), ped office sent New script with the correct information again. Pharm stuck a new label on the same bottle. Dangerous!

dominic vaccaro

2022-05

1 week to get needles??? And i still do not have them.... the pharmacy is a joke and honestly so is everyone working in it. Just shows how good the pharmacist Chris who left was and how incompetent the staff is now without.

Ron Giskon

2020-05

Nick was so very rude! On his headphones and refused to open a register while I waited in line. When my turn came, he opened that register for the customer behind me! Bad attitude, and makes a dying company look even worse. Kayla was the saving grace, though. Very helpful and polite!

Taylor Freund

2023-05

The most unorganized, unprofessional. Every time I go to get a prescription they are out of stock on my medication or it’s not done or even better when I go to get I’m waiting ten to fifteen minutes to be seen at the window. Ridiculous. Needs new staff

David Williams

2022-05

The sales person was very friendly, welcoming, and helpful in getting me to the area of the store where I wanted to buy items. She was also very friendly at the cash out counter.

Chris Moore

2020-05

Lady at pharmacy completely ignored that I was standing in line for 15 minutes. Then finally gets to me with an attitude for no reason. Don’t go to this pharmacy.

David Olejniczak

2022-05

Today was the second time in a week that my 89-year-old dad came in from a booster from 2:00 to 3:00 where it says walk-ins and they insist that he makes an appointment again he's 89 years old walked in for the second time and they turned them away

Sarah Kucharski

2022-05

I waited 3 days for them to tell me they don't have my prescriptions ready

Korie Maund

2023-05

15 min at the window just for someone to get my info, then 35 min to get my script!!!!!!! Like what is actually going on?!

rich sonner

2020-05

Pharmacist was rude when your sick and get ting an antibiotic nothing like being treated poorly . Customer service is dead.

brad gibson

2023-05

Worst rite aid pharmacy in existence. They honestly couldn’t be slower.

Troy Tullock

2014-05

The pharmacist is very incompetent. Took half an hour to tell me that she had screwed up my prescription.

John Lake

2022-05

The slowest moving pharmacy I've ever seen

Sammy

2022-05

Worst customer service. Just hangs up the phone on you

Dennis Piepszny

2023-05

great place to for your health care products

Raymond Diebel

2022-05

Worst. Service.

DJ James

2018-05

Good location for what you need!