Rite Aid

Brad Hotaling

2024-01

Online listed hours are never what the pharmacy hours actually are. Rx out of stock. When we can come back again, they are closed on weekends. Not open until 9 am. Weekdays .How are working people supposed to get their meds?! We live 40 minutes 1 way to get meds and have gotten the run around so many times. Switching pharmacies now

Elizabeth ODELL

2024-03

refused to take a fedex express envelope even though their contract with fedex requires it. Useless people who don't even know the policies they are contracted to follow."Drop off and pickup only available:Drop off pre-packaged, pre-labeled FedEx Express® and FedEx Ground® shipments"

Mark Schmitz

2023-09

Can't rely on script being in-stock and they don't let you know until you call. Went once and could not pick up because pharmacist wasn't on duty. Staff turnover seems high. Kept hoping they would improve but no.

Terry Moore

2023-05

After waiting 3-5 mins waiting she comes up and is questioning me about using my so's employee discount for kids cough drops and band aids which is perfectly fine per the manager. I will not be spending my money there again because in all reality walmart would have most likely been the same price or less even with the discount.

Don Wood

2024-05

Can't believe the pharmacy is closed on the weekend. What the he'll kind of business dies that??!!

WilliamJMN

2023-05

I had recently changed insurance companies and did not yet have my new cards but needed my prescription. I explained this to the Pharmacist, Jason and he told me what information he needed from them. After some time on the phone my insurance company gave me a number for the pharmacy to call. It was almost closing time, but Jason called the number, and it turned out my insurance wasn’t accepted there, but he gave me a list of places that would take my insurance and told me that if they called, he could transfer my prescription over. At first, I was just going to pay the $200 out of pocket for my medicine, believing the insurance company would reimburse it upon me submitting the receipt, but that would not have worked. Because Jason went out of his way to help me, I saved $200.

Steven Vensky

2023-05

Great place to shop and pick up prescription. Many people complain about problems with their scripts but do not realize that if it's an opiate based script, the DEA controls the filling of these since March 2018. The DEA can't stop the drug problem on the streets so now they restrict the people who really need our meds.

Kelly

2020-05

I agree >100% w/ a previous review, of the change over from Rite Aid to Walgreens, not being a "good" one. Went in yesterday for a script, & w/ not currently having insurance, I had planned on using my GoodRx app to save me $20+. However, when I got there, they were very slow, the young lady behind the counter seemed fairly INexperienced (which CAN be understandable), & irritated. Long story short, she was NOT at all willing to assist in helping me to save MY money but very quick to move me along, paid THEIR price, & left very irritated myself. Definitely not my first negative experience w/ this store! I'll be switching as well!

William Graziano

2020-05

Went to get refill done and half way there they call and say they switched pharmacies and that they need to have a new script from the doctor. It's a prescription that I need and could possibly have deathly consequences if I don't have it regularly. It's crazy, now I'm out. I have to call into work, wait till they open. What if the doctor is on vacation! They couldn't of called anyone to warn them that they were switching pharmacy and that this could happen!! They switched pharmacies two weeks ago!!! Terrible!!!!!

Charles Kahle

2022-05

COVID Testing Process Needs Work: while the online form for scheduling a COVID test is clean, thorough and easy to follow, the turn-around time is NOT what is advertised. The website DOES NOT clarify that the 24 hours is from WHEN THE LAB RECEIVES the sample.......not from when the test was administered. A big....not a slight.....difference. You only find out that it is 24 hours after lab RECEIPT when you call in to find out what the status of your test is. It didn't help that the pharmacist assistant administering the test told me I'd have the results "tonight" (for a 12:30pm test).....set a completely incorrect expectation.When you call in, that is when the auto-attendant tells you that it actually may take 24-72 hours for test results. If you want to engage in real fantasy, go to the links for the two labs (Aegis Sciences and LabCorp) to see some compelling test turn-around data for Aegis and a confusing set of responsiveness data for LabCorp.........of course this data will have no bearing on your actual wait time....we're at 30 hrs with no way to check on the status of my son's test. Aggravating.They should give you a test number so you can track your test results....like is done with UPS, Fedex, Amazon, etc.

Marina Coriale

2022-05

My friend and I went into the store today looking for Squishmellows. A male employee had the item we were looking for in his cart of stuff he was stocking. We both circled the store waiting for him to put it on the shelf. A different customer went up to him and asked if he was going to put it on the shelf anytime soon. While this was happening, a female employee was laughing at the customer. Eventually, the male employee said he was going to buy it. Not only were these two employees extremely rude, but they were hoarding merchandise and laughing at the customers waiting for him to unstock it.

Colby Reagan

2020-05

My fiance went to get a package from there that was addressed to her and it took her over 20 minutes to get the package. They didn't believe it was her, checked the ID a million times, walked away from her. Only reason she stayed is because she NEEDED the package.

Igor S

2021-05

Brought in packages for FedEx and got attitude from the lady at the front because she didn't want to handle a bigger package. Sick and tired getting treated like this everytime I go in. Hope they hire someone else with better customer service.

Homeofmyown Cleaning & Organizing

2021-05

My prescription was called in at 11:30 I called at 4:30 said it was going to be done in half hour I walked 35 minutes to pick it up and then I get there and they said it’ll be ready in 20 mins only for them 20 minutes later to tell me it was out of stock. Ever since the new pharmacist came there they have been horrible and slow

william Mastroe

2023-05

Had to wait 3 days to get prescriptions when leaving on vacation would not fill early , went to Kinney drugs and had no issues switching all my meds to Kinney’s much better service

Kelley Harmon

2020-05

Ever since they changed they are slow never enough people to help. 3 times now they have had my script almost all day and dont have it ready by 5pm. Today (11/15) recived script at 11 am 5:00pm told just started it. Not happy at all changing pharmacy.

Ashley Martin

2020-05

Yesterday they had me wait half an hour while working through their cue to then say they didn’t have my meds. I called today, 8mins ringing... no answer. A hour later, another 7 1/2 mins before I gave up. This isn’t ok.

Debra Stevens

2016-05

I use this pharmacy for my whole family and it usually works out to my advantage they very seldom are out of our monthly Meds and one of my children is epileptic and has ADHD and Autism and takes Meds twice a day and at one point I needed a new script and couldn't get it before the weekend and the pharmacist was great and gave us a 3 day supply so he wouldn't have to go the weekend without his Meds so I was very thankful that I used this pharmacy for over 10 years... up until 2014 I used the other Rite aid on 222

jacob krantwashl

2020-05

Service was horrible through pharmacy took the lady ten minutes to even realize I was standing there and then didnt even have the prescription ready that were called in over 2 hours ago

jmarie south

2020-05

Went to get my second shingles vaccine today, pharmacist seemed and acted irritated she had to administer the vaccine.

Patsy Discenza

2021-05

Love the seasonal aisle with clearance items. Always find laundry soap on salle here for $1.

petrov simon

2021-05

Had a horrible experience here. Especially with this pharmacy intern I believe her name was Ashley. Very rude and condescending. Nver coming here again.

Lola

2021-05

Used this pharmacy for a long time because it’s the closest to my home. I like the actual store but the pharmacy employees are rude. Switching pharmacies but I might still visit the store.

Mike Sopp

2023-05

This Walgreens Pharmacy Dept. Needs New Management. Very POOR CUSTOMER SERVICE.

Elaine Lambert

2021-05

Staff is friendly and helpful. Store usually has what I need. I usually go to the store at the corner of Groton Ave and Rt 281.

linda fusaro

2023-05

Clean friendly and we'll stocked store

Michael Brown

2022-05

Nice, clean, mostly well stocked location

stacey wood

2018-05

Great prices