CNY SNAP

Jeffrey M

2024-04

The staff are great and provide quality care. They care about the fur babies. I adopted a loving, beautiful disabled feline with cataracts. The cats at the event did not exhibit undue stress from the transportation and relocation for the event. Staff were friendly. I was vetted in a very respectful, non-confrontational manner. I appreciated the conversation and time taken by staff to ensure a successful adoption. I only wish I had a large piece of property and housing to adopt more than one. The cats were in beautiful shape and comfortable with us humans. Lets continue to support CNYSNAP for the service they provide. Her name is Jolene

Deborah Taylor

2024-04

Brought my stray there about 2 weeks ago because I already have 2 cats otherwise I would have loved to have kept him. I think about him every day as we shared a bond, and from what I know of cnysnap so far I’m confident he is taken good care of. They gave him medical attention and he felt so much better. I’m so thankful this establishment have rules of who can adopt and who can’t and they stick by it. I would ONLY want him to go to a safe and loving family especially after the very horrific life he led on the street. He deserves the best life ahead. Thank you so much cnysnap for everything and for watching out and taking care of this little sweetheart!

Felica Plunkett

2022-05

They got me in right away and helped me get my service pup spayed, chipped, and vaccines. They are very courteous and took good care of my fur baby. They need all the help they can get to keep on operating and making a difference in the world... Sasha and I are very grateful and will definitely be back to donate... Thank you so much!!!!

Christina Wilcox

2023-12

A great! Especially for those who can't afford to pay exsorbant prices of a reg. Vet. Some people love and care about their pets too, but the world is just making it impossible to give them proper care. This place is a God send.

Daisy Fenton

2023-11

This place is amazing they helped bring my kitty back home, when she was there they kept her clean and safe and even gave her antibiotics because she ended up with an upper respiratory infection. I am so thankful for the kind and amazing volunteers! I couldn't thank them enough!

S. B.

2023-10

I know there’s a waiting list for the spay/neuter clinic because there are simply so many people trying to get appointments (good for them!!!). The clinic prices are amazing. They are also a shelter for cats. They do everything possible to try caring for all the stray and abandoned cats that are brought in. It’s run solely by volunteers. Nobody is paid to care for the animals. So many adorable cats waiting for homes.

JoLan Kazmiski

2024-03

This place is fantastic I've gone here twice taken in a total of ten cats and i cant say enough they are fantastic individuals that care actually care about your animal its not just a paycheck

Lyndsey Cook

2022-05

This place is by far a blessing. It broke my heart and warmed it at the same time taking the broken kitten I found there. It's so sad to see the amount of unclaimed cats and kittens. But I know this kitten is in good hands. Thank you ladies for all that you do.

Amy Golden

2024-03

They did a great job with my cats, was personable and seemed to really care

Rhonda Grier

2021-05

I've have my Aurora spayed there last year and my little Monkey Boy neutered last month and have had great experience with both. Would definitely recommend them. Very reasonable prices, won't find any cheaper.

Jeff T

2023-05

My girlfriend and I recently attended an adoption event at the PetSmart in Marshall’s Plaza. We asked the woman running the event if we could have an adoption application. Her first question was if we were students. We answered yes, and her response was: “We don’t adopt to students.” When we asked why, she replied “We just don’t.” We then explained to her that we live at home with two adults (my girlfriend’s parents, who own the house) and commute to school. She asked if we had another cat at home, per the requirements for the cat we wanted to adopt, and we said “Yes.” (We have a one year-old kitten we rescued from the streets when she was 3 months old). She seemed surprised as if she was hoping we’d say no and gave another excuse to not let us adopt. She shook her head and still said “No.” When we asked her why she wouldn’t let us have an application, she said “We just can’t.” Very unprofessional, rude, and she had nothing to support their reasoning. We walked out with no application, and that kitten doesn’t know they missed out on a loving home with another cat and two loving parents. If your goal is to get cats adopted and into loving homes, then you are failing your mission by having rude and inconsiderate employees. We were also interested in a blind cat up for adoption, whose cage said they need “a very special home.” I know we would have given that cat everything it deserved and all the love in the world; and I bet you not many other people will want to do that for their precious soul. Beyond disappointed and heartbroken.

Catie Varre

2023-05

Been looking for a place to have my Rocket spayed. They got her in quickly. They were excellent about explaining everything over the phone the day before. I was apprehensive about bringing my cat because a friend of mine mentioned her brother's cat passed while getting spayed (NOT at this location). The lady on the phone assured me that that is very rare, and I was doing the right thing by bringing her. The only negative was the wait to drop off/pick up. I appreciate all the volunteers! Highly recommend!

Cindy Geddes

2023-05

This program, Owner and all the volunteers are great. They have been serving the community for over 10 years. I know this because they have helped me and I've volunteered to them in the past. I've seen how well they take care of the animals. How they run their clinics. There is a lot of love and care that goes into everything they do. They may not get right back to you or thier answering machine may be full. But that's because they are taking care of the animals and will get back to you as soon as they can. They are doing things the right way and are helpful to so many people and animals that's why they have been around for a decade

Renee Perfetti

2023-07

I don't think ppl realize what SNAP really does, they take care of cats that are left behind for various reasons, these cats would be strays on the streets if SNAP wasn't thereIts sad that ppl can fail so many felines within the city mostly, so many are just left to fend for themselvesSNAP gives them a better chance of finding a new familyWhile housing them they are fed, watered,kept clean, have clean liter boxes, 2 times a day also spayed, neutered, medical attention and cared about with love with hopes that they will be given a home with someone that will provide the same care and love that SNAP gives to so many felines looking for a forever home

Robert Mersfelder

2024-01

Got my cat fixed here great people

J Boy

2023-05

I wish i could rate 0 stars. If you're looking to adopt a cat, don't waste your time here. The woman who runs the snap adoption agency was very rude and dismissive when I tried to call her to sort a small clerical error my girlfriend made when filling out adoption paperwork she refused to have a civil conversation about it and after about 30 seconds just hung up on me and when I went to speak with her in person she was somehow even more dismissive and condescending the entire time, and in the end refused to adopt a cat out to me despite my paperwork being perfectly in order and refused to even give me a reason why, telling me I was starting problems by politely asking what it was that I had done wrong. Stating "I'm just not adopting a cat out to you and that's it, there are other adoption agencies around that you can go to" so I advise any who seek to adopt to follow her advice and just go somewhere else.

Nick Thompson

2020-05

Wonderful volunteer staff, newer facility is a big improvement for this exception group that does great things in the community every week. We've had several rescue dogs spay/neutered there, including difficult ones without problem. Love them!

Trina Murphy

2021-05

I was promised a cat from a friend and they ended up homing all the day I was suppose to pick up. The lady said to try petsmart in DeWitt I was willing to adopt i called and asked to speak with a volunteer where the cats are. The lady I spoke with was so rude . I explained I lived i. Oswego county and explained I work in liverpool my daughter was devistated over not getting the kitten. Three months prior we had to say good bye to out 18 year old cat. This lady first asked if there was nowhere closer to adopt i told her that location was recommended by someone. She than to me they only adopt locally and when I said you are discriminating against me because qhere I live you do not know me or my vet references sbe did not care. I will never go through this group. There are many cats looking for homes. I get this but I will not deal with a volunteer group that does not have the animals wellbeing first.

Daimon Lambert

2019-05

A nice voluntary spay and neutering service for cats and dogs (not sure about other little animals) at a great price. So if you can volunteer to help keep this service around it would be helpful to the community. With prices around $55-75 (last I know for cats), service done by licensed vet, its better then $350-400+ at a vet shop.

trish brk

2021-05

Janice and her team of volunteers are the best. If you ever have any extra money you want to donate, this is the place to give it. I've never seen a more worthy organization. Janice works around the clock and devotes her life to helping cats (&dogs).

A Thomson

2023-05

Doesn’t adopt to students regardless of living situation. Ladies running the adoption event at pet smart were extremely rude to us because of the fact that we were students. Stuck up staff

Jon Norton

2020-05

I volunteered at this place a long time ago and I have seen first-hand what goes on here. These people are always very busy and always trying hard to keep up with cleaning. If anyone has to me to help them out please do it. There's a lot more to the place then just petting the cats! There is cleaning, washing dishes, laundry and cat litter boxes. They have so much hard work to do and so little time. They are volunteering their own time.

Vanessa Davis

2023-05

Went to have my ex fix my female cat and get both her fixed her and her brother chipped but refused to chip my male cat bc he wasn't getting neutered by them wish they said that before my ex did set up stuff I still have a cat unchipped but at least he's healthy and still able to produce pedigree kittens so all well the loss is theirs

Ryan Conroy (Conroy)

2018-05

My cats caught a slight cold after getting the fixed here. But it's hard to complain when you are paying so little to get them fixed. This is a very good organization tho and I do have lots of respect for them. They are doing great work.

Lorrie Hyde

2020-05

Would give them 0 stars if I could. Was at PetSmart in Dewitt today..looking to adopt.was told because I was looking at kittens they would prefer that there was another cat in the house or adopt 2... I said that was an option as there were 2 or 3 I was looking at ... After about 5 minutes in the area was asked if I could come back in about 10 or 15 min as the wanted to give someone else who was going to ADOPT a chance to look. I could look around the store and shop and come back but have no cat at this time as my 19 yr old just passed 3 wks ago. Walked out feeling more hurt than I was when I lost my boy.

Danielle W

2023-05

Great place my pets are always in good condition and clean when I pick them up and there very friendly constantly busy and could use more volunteers to help things go farther and if they had enough volunteers possibly open another clinic as we all know pets should be fixed for there health and to guarantee the lives of there unborn from suffering.

Lisa Corey

2022-05

Before Co-vid you could find me here. This place is a blessing, Cortland could use about a hundred more of these services ... they're turning away help even if completely vaxed, it sucks for the cats.. and the helpers whom would.. I'm sorry.. yeah great place and all that jazz.

Cherri Carter Fellows

2019-05

Kind people. Not very clean, very dark and dingy where the dogs are kept after surgery. They did however do my dogs long nails while he was under which was much appreciated. They are in need of many things for the care and comfort of your pets, please donate whatever you can as they are in need of so much. The spay/neuter program is a very important one so please spay/neuter your pet asap. There are so many unwanted cats and dogs already it is heartbreaking. *If you have an apointment PLEASE DO NOT let your pet EAT OR DRINK ANYTHING in the time period they tell you, your pets health and life depend on it!!! There have been serious concequences for 2 families I know whos dogs have serious lifelong health problems because of allowing eating and drinking before surgery which has cost them thousands in vet bills to save their pets!!

Stephen Schrauger

2018-05

Repeated calls with no callback. One time we got through just took my urgent message & never called back. Several weeks calling almost every day. Now their mailbox is full and cats are now old enough for the girl to be pregnant. I thought this was what the program was to prevent? At least could tell me if they weren't going to do it.PS Great experiences in the past. Don't know what's up.

harmony vankuren

2021-05

They did an amazing job with my cat I like how they observation after the operation and clean the ears and clip the nails it definitely will be bringing more animals to them they appreciate the tip I gave them