Heirloom Hemp & CBD

4.7 (24)

12 Commons Dr suit 11, Cooperstown, NY 13326
(607) 293-3081
facebook.com

Claimed
Store

From the business

  • Small business

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible parking lot

Planning

  • Quick visit

Payments

  • Credit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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b OK

2023-10

This was a very disappointing experience. I went in looking for a sleep gummy and was given a recommendation to buy a $40 container. I tried them and had absolutely no luck and the gummies even kept me up rather than putting me to sleep. I called the store and spoke with the owner. He told me to call the company who manufactured the product which I did. They told me they would take a return but I had to go through the store. When I called the owner back at the store he refused to take the product back and help me out . He wanted nothing to do with the return or facilitating a return and refund through the company. He started to accuse me of being belligerent when I asked, " Why won't you take them back if the company is willing?" His customer service is appalling because his attitude was so aggressive and negative when all I asked to do was return a product that was returnabl according to the manufacturer.... He just didn't want to be bothered.

Cody VanBuren

2023-05

Really awesome shop, the staff is friendly and can answer any questions you may have. They have a great selection of anything you may need from edibles for you or your pet, to all forms of smoking accessory’s and other cool things at very reasonable prices. The friendly atmosphere and large selection of items has made my girlfriend and myself returning customers, I highly recommend checking them out because you won’t be disappointed.

Ian Shirm

2024-03

Nice Place! Got some gummies.. Good service, I'll def be going back : )

Zach M

2023-12

Great store Great service Great prices if anyone says otherwise their lying

Alyssa Christman

2023-08

Nicest shop owners around! Super helpful and well informed with incredible prices for the value of the product that you get, I wouldn't go anywhere else!!

Michaela Grassi

2022-05

I honestly have to apologize about giving them a one star review. I honestly have to give them a five star. It was my first time and I didn’t know how they ran there store. I had felt a little out of place when I showed up and waited and had called with no answer but I was then later explained to about how they mainly focus on the customers in store and I totally understand that. Beautiful store guys, and great services.

Spencer Cummings

2023-05

Nothing but disrespect from the employees after buying an overpriced product that was obviously used and refilled before purchase so falsely advertised and when I kindly asked them about it they became very agressive and hostile. Tried talking to customer service with no luck. Only bad experience I've had buying a product from a company like this. Will not be going back and will be letting people know this is how they run they're business. I expected a more professional setting.

Stephanie Black

2023-12

Love this place. So personable. I recommend 💯 %.

Jesse G

2023-05

Good selection of all things CBD. Don’t forget to give the dog some belly rubs. She is super chill. Makes sense since it’s a CBD store.

Travis Pritchard

2021-05

Excellent place to get CBD products. For a small store there is quite the selection, the owner is incredible and mentioned that the store would be expanding. I wish I had caught your name but keep up the good work!

Frank Wop

2023-05

Definitely would recommend to anyone fair priced products, wide selection and very friendly staff this is 100% my go to place for all my legal needs I would give them 10 stars if I could!

Rita Brownlee

2023-08

Nice place and very friendly staff and I love the sticker idea!

Robert Builder

2022-05

Great friendly staff. I am excited they have applied for licensing. My wife and I will be visiting again soon.

Amber M.

2022-05

I've came in a few times now. Great buisness! The owner is very nice and great to talk too!!

Deborah Perkins

2022-05

Was pleasantly surprised...awesome store!!! People there are helpful and very nice!!! : )

BellDimension

2022-05

Great customer service and selection! Don't forget to leave a cash donation.

k. Christopher

2021-05

Great customer service, alway helpful!Love this place!

GEN FLEX GAMING

2022-05

Simply amazing staff and beautiful store

Mary Ellen Letendre

2023-05

Friendly, good prices

nicole gauthier

2021-05

The people are awesome and this store ROCKS

Opening Hours

Monday 10 AM-7 PM
Tuesday 10 AM-7 PM
Wednesday 10 AM-7 PM
Thursday 10 AM-7 PM
Friday 10 AM-7 PM
Saturday 10 AM-3 PM
Sunday Closed

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