CVS

Daniel Roca

2024-02

Sooooo much to talk about when it comes to this CVS Pharmacy on 96 Beaver St in Cooperstown, NY, especially the 2 comediennes who BOTH laughed when I called in respiratory distress and the doctor’s prescription which I picked up there, was useless to me. I had been in the ER the day before. She desperately wanted to spell the doctor’s name out to me between giggles but I hung up first. Why the phonics? It’s in the details, obviously. Only Ted Baxter knows how dangerous Georgette really is.

Susan Beals

2023-10

The drive thru window is closed. The sign says if you have mobility issues to wait and someone will come. I am significantly disabled and, while I can drive myself, I do things like order ahead for pickup or use drive through windows, When I spoke to the pharmacy two days ago they did not tell me the window was closed.Anyway, I got there, the window was closed, I waited 10 minutes, no one came, so I thought I would call them to tell them I was there. After spending 5-10 minutes negotiating their hellacious answering bot it finally "connected" me to the pharmacy. I was on hold for over 20 minutes before I gave up. No one answered the phone. No one came to the window.They were not busy. I saw maybe 4 or 5 customers in the half hour or more I was there. Certainly not so busy that someone could have had the courtesy to answer the phone.If you live in the Cooperstown area I suggest you transfer your business to Church and Scott. These mega corporate chains don't care about us.

Elizabeth O'Brien

2023-12

Went to pickup prescriptions. Were told they were ready and they were not. Went back during hours they were supposed to be open but they were closed. No signs posted they were closed or updated website hours. Do not waste your time using this pharmacy!

Billy Ostrander

2023-05

I called the store to see if they might have an adapter. After the 3 minutes of questioning that the last one was for anything but pharmacy. Couldn't that of been second question. Pharmacy 1 other 2. But after the the wasted question time I almost hung up it rang so many times. To then have the person who sounded like I woke up an didn't want to be bothered. Because he wasn't sure exactly what I was asking but didn't try either. Not did he offer or ask an associate with better knowledge to help instead hung up as if I was rude. I know now never to call or shop at your Cooperstown store. Or any other. Trying to find contact info which your smart I guess because how many people are going to write an mail a letter vs email that u don't offer.

Mandy Parker

2023-08

I left an Rx at home while traveling to Cooperstown. The pharmacy assistant said it could be transferred. I assumed insurance would cover it since she said it could be transferred and upon pickup she did not mention a total. Signed and went on my way. $225 later!!! For a $5 Rx when it can be refilled. I would have suffered 24 hours until I got back home. No wonder the pharmacist was 22+ hours in overtime and they are taking advantage of it.

Laura Bernard

2023-09

Polite and friendly staff. Clean store. Good parking. Good Extra Care coupons printable in the front of the store. Good sale prices on beauty products!

Sue Russo

2022-05

I came in to pick up my prescription and decided to get my flu shot. They were able to take me the same day and I only waited a few minutes before getting my shot. Everyone was friendly and efficient.

P S

2022-05

Checked to see how late this store was open and Drove 12 miles and there’s a sign on the door that the hours were changed and it was closed. The hours stated on Google are 8 to 10, but I think it’s 10 to 8. Even when you call the store the message says it’s open from 8 AM to 10 PM, which is wrong and you have to actually talk to a real person to get the actual hours. Other than that this is a very good store, and the people are friendly and everyone does a good job, the manager is really good, it’s just inconvenient to have the wrong hours.

Tom

2020-05

Florence Akotch the pharmacist at this location is the reason for this one star review, it should be a zero star review. On New Years Eve, after my significant other broke her wrist snowboarding we traveled one and half hours after receiving treatment at the mountain ER to this CVS. Arriving tired, in pain, and exhausted we quickly rushed to the pharmacy counter. Florence Akotch, immediately said we closing in five minutes I don’t know if I can help you and started to gather her things to leave. She took the script and claimed that it was not filled out correctly and that there’s nothing she could do for us. This was incorrect and she lied to her patients about the reasoning, the doctor confirmed that he writes all of his scripts the same way and has never had an issue. She lacked correct judgement even when presented with all the paperwork from the ER visit and still denied my significant other her medicine. I filed a complaint with CVS about Florence Akotch. This woman should lose her job and not be permitted to be a pharmacist.

Kyle Taylor

2023-05

Have never had an easy experience at this pharmacy, everyone has a bad attitude and the pharmacist can be down right rude. Hands down the worst pharmacy in the area.

Jesse G

2023-05

The pharmacy here is great. They went above and beyond for us. I would highly recommend getting your scripts here.

Baba Yaga

2021-05

Saturday 8AM–10PM this is the opening time listed on your Web site. I went there this morning at 8, an artificially created voice informed me the place opens at 10. Thanks a lot for wasting my time.

Annoying Crow

2019-05

VERY CLEAN STORE CAW CAW

J III

2021-05

Friendly place that keeps my AP's on hand.

D M

2023-05

Great holloween section

Ichiro Ikuta

2017-05

The only brand name place in town.

Steve Schwinn

2023-05

Fine CVS location!

Erykah D

2019-05

store closed down