Gui's Lumber

Spiegel Glass

2020-05

This store has all the basics. Everything you need to make repairs or improvements around the house. Need help? They have helpful hardware folks.

Bob D

2023-05

I've used this store for basic hardware for many years. Just recently they set me up with a boom truck delivery of drywall to a second floor, and it was handled professionally and went smoothly. I can't say enough about doing business with a company that still knows how to provide old school service. I will recommend them without hesitation. Thanks

Garrett

2023-09

Guis is a great option to have so close to home. They have a good selection of just about everything you could need. The staff is friendly and helpful too

Tyler Smith

2024-05

This store has all the basics.

rob russell

2022-05

I'm a regular customer here and the lumber and trim is of a better quality and cheaper than the big box stores. The service is amazing, if you want to go somewhere where they call you by name, this is the place to become a frequent visitor. The hardware store itself has everything you could think of and a lot you wouldn't.

Andrew Black

2023-05

aside from being an ace hardware,they have everything you need for building a house,including custom stair cases.very personnal customer sevice.all the counter guys know there stuff,but bo is the best,in my humble opinion

John Davis

2021-05

I would not recommend this business. I've wasted a great deal of time and have been extremely disappointed in their inability to provide basic customer service.12/28/20 shopping Clarence location..12/28/20 items not in stock at store..12/28/20 online order placed, paid PayPal..01/06/21 emailed order ready for pickup..01/09/21 traveling to pickup, emailed your order has been cancelled..01/09/21 call store, order still available, must pay for items again, don't care you already paid, you paid them not us, no cash no take..01/09/21 call Ace Customer Service 800 number. "Yes, prepaid order cancelled because you didn't pick up in two days. You'll probably eventually get a refund, meanwhile you'll just have to repay to get the items - sorry - have a nice day!"Two days between notification and cancellation, prepaid order, no refund, having to repay and hope for the best is no form of customer service.Most bizarre business plan I've ever seen. How much time do you have to waste? Horrific experience - never again!UPDATE:I desperately need these items and was forced to go to the store. Found my prepaid items on their shelf for sale. Had to purchase the items a second time. Now a PayPal dispute to recover my initial payment. This was just plain theft of my prepaid items. Absolutely unbelievable a company could be this dishonest.

Ridge C

2021-05

This was my first visit to this location and I loved it. I was looking for something specific on line and this store had it. A little out if my way but glad I went. They have a great staff, helpful, hard working and friendly. I will be back.

Dan Nowak

2023-09

Very friendly, helpful staff. Had what I needed to get the job done.

David Burke

2023-08

Mario and the crew do a great job taking care of the customers. One of My favorite hardware/lumber stops.

Tim Pazda

2022-05

Great place to do business. Rusty the mascot can always be counted on for a smile and Beau is always a wealth of knowledge. Pay no attention to the thin skinned naysayers who post bad reviews. It’s a hardware store, not a salon!

Me

2021-05

Went into store. All 3 mature (>60) adults were on their phones texting. No one else around. Still they took their time to finish then i got helped. Had a problem w my online order where wrong thing was canceled by Ace and i was refunded for wrong item. Once i explained that to them they wanted no part of it. It was liked i asked them to derive Einstein's theory of relativity from scratch. AVOID AVOID AVOIDBTW, online help was worse if that's even possibleLost 1 customer today for life...and no, if the owner is going to respond w some form caged meaningless apology with no contact into then no im not interested. I instead fix ur storeIts funny im looking at the most recent negative review by John Davis and it's THE SAME PROBLEM. Apparently they fixed NOTHING

Dale Gerbetz

2018-05

My brother who is a professional recommended Gui's when I needed to buy lumber for a small DIY job. After price checking four places, their lumber cost came in about 20% less than the next lowest price and they delivered it for free.When I made the mistake of ordering more than I needed, they picked up the remaining materials and refunded the full cost, I did not have to do anything.It is nice to know there are still local companies that care about the customer, even on small jobs. I don't get that level of service and knowledge from big box stores. This place is your best option to save money on your project costs and keep your dollars local.

Robert Tufte, DTE

2020-05

I have a long relationship with Gui's ACE Home Center. I have made big construction purchases and little cash home improvement buys. They are customer friendly and always provide great service in the store or on deliveries.

Vinny Guadagna

2020-05

Absolute disgrace, placed an order online, ready for pickup and I arrived. The old man with white beard came out and said there js nothing we can do, threw his hands up in the air, and walked away. Horrible customer service. Never will even think about going back.

Cale Parisi

2020-05

Not friendly really. But an amazing selection in an area devoid of big box hardware stores. Great for large delivery orders for contractors.

Daniel Kozak

2022-05

Ok store. Had most Shark Bite fittings I needed. Had to go to Hector's to get the rest and 10' red and blue PEX I needed. Next PEX project will be from Hector's

James Roberts

2023-05

Very helpful people and they have what you need

CRAIG PAWLAK

2023-06

Great hardware store. They have it, just ask.

Jason Flores

2017-05

You won't get a smile or help in this place. These guys are just miserable. Maybe all the workers should re-evaluate their customer facing roles.And although I was first in line for a lumber yard pick-up, I was last to get my truck loaded.

Matthew Shea

2019-05

Way better than Home Depot. I like going there just to browse when I'm bored. Always see something interesting that I didn't notice before.

Stan Friesen

2018-05

Well stocked store with no one willing to help. More interested in their smartphones and closing up shop a few minutes early than gaining a new customer to the area.

Dave Thielman

2018-05

This is a well stocked hardware store with a knowledgeable staff. I have always had a satisfying experience here.

Sandra Austin

2018-05

Speeding down a 35 mile per hour senselessly and carelessly killed a beautiful family dog yesterday. Employee there has devastated my family with such excessive speed, and WHY ??

Brian Lords

2020-05

They have a great supply of basically anything you'll need for home repairs and patio...lumber, sheetrock, plumbing, you name it!

Michael reukauf

2018-05

I love this place, great friendly service and good advice. Definitely recommend going here for your hardware needs.

charles gunther

2018-05

nice little hardware store,, not as big as a lowes or home depot, but their prices are just as good if not better.

Mike Spence

2023-05

Gui's is my first and last stop. Thanks for the consistent friendly help Mark!

K D

2023-05

Nick in the yard is always very polite and helpful!

Andrew Warner

2018-05

Good friendly service. They helped me find what I needed quickly.