The Vinyl Outlet Inc

Crystal Martinez

2024-04

Kirk and install team were upbeat, positive, and overall a pleasure to work with, even in freezing temps and the snow! They did a phenomenal job on my project. They were very knowledgeable of the materials and scope of the project I'd recommend 10/10. Thank you guys!!!

Christopher Hedges

2023-12

John, our salesperson was tremendously helpful and knowledgeable as he helped quote our new vinyl fence. He was communicative and stood behind the premium brand. Hayden and his install team were upbeat, positive, and overall a pleasure to work with, even in freezing temps and the snow! I'd recommend 10/10.

RAY Ortiz

2024-04

I just want to say that Hayden, Mikel, Caeleb, and Eric were unbelievable great people, very caring and polite. Everytime they had a question about all the details of the beautiful fence , they gave me the opportunity to ok the work they did. The money we spent on this fence was worth every penny. Thank you so much for the team at Vinyl Outlet in Rochester and John Viglucci was a very professional salesman with a great personality.Great Job ...❤❤❤

Casey Goff

2024-04

I had a 6’ white vinyl fence installed late last year and I live down in Farmington where there’s a ton of wind and twice we’ve had issues. (PLEASE KEEP READING)1. The wind blew out the vertical slats between two posts one night. I sent a message to my rep and there were guys out the next morning to correct the issue.2. One post wiggled too much with the wind and thusly was shifting a portion of the fence back and forth with the wind. I texted my rep on Sunday afternoon and there were guys out to repair the fence Monday afternoon.While the price tag was hefty, it was one of the best decisions to have these guys install/maintain our fence. I left a review right after it was installed and felt compelled to touch base again to share my “follow-up after purchase experience”.You can buy with 100% confidence your fence will be handled right the first time and they’ll handle any subsequent issue promptly.Very impressed and would refer them to anyone and they’ve made a customer for life with me.

Polly Bush

2023-10

We are so extremely pleased with our new vinyl privacy fence. Excellent customer service from the initial contact, to the salesman, installers and follow up call from Jake! The install group led by Hayden worked diligently to complete the job in a few hours. The install group was professional, polite, and cleaned up the small amount of debris in our yard when they were done. Highly recommend!Service: Vinyl fence installation

Brian Buzzell

2024-04

Just got my new vinyl fence installed and couldn't be happier with the results. Mikel and his team are true professionals. Highly recommended!

James Dailey

2023-10

The Vinyl Outlet recently installed a new entrance way for the front of our house. It was well built. Plumb, square and level. The fit and finish was superb.At 5 x 7 feet, it is just big enough for 2 lawn chairs and a small table, while still providing an unobstructed entrance into the house. Quite nice all around.

Jeffrey Fisher

2023-11

Hayden and his team helped install a fence for us recently. The team arrived early, and worked very efficiently! The best thing is my wife loves the privacy this has added. Thank you!Service: Vinyl fence installation

Brandin Clark

2023-10

I would like to start off by saying that I thought the company was going to be great because they were very timely with an estimate and work. But after the work was done, they realize that they messed up the job and took three months to repair the issue that they created. It was extremely frustrating getting the runaround from not only our original sales rep, but the representatives in the office. If you are looking for a reputable company, I would visit somewhere else.Service: Vinyl fence installation

Ted Husted

2023-10

Brian’s crew worked quickly and precisely to build our new 12x12 deck as designed. After the job was done, Brian walked us through the key points. The crew cleared our lawn of any debris, and we were able to enjoy or deck right away.

Joe Small

2023-11

The crew from The Vinyl Outlet did a phenomenal job on my project. They were very knowledgeable of the materials and scope of the project. They completed the project timely and were very courteous. I definitely would recommend The Vinyl Outlet for your outdoor vinyl project!!Service: Vinyl fence installation

michael mcdonald

2023-09

From the salesman that clarified what the product was and insistence that both parties were involved in the decision making which made my wife very happy, to the workers who came out they were very professional,very friendly. They knew what they was doing and they included my ideas and input also in the process which turned out to be a wonderful and beautiful addition to our home, and also the interest of the neighbors and other folks which came over they just simply love the look, thank you, vinyl outletService: Custom fabrication

Lar Humphrey

2023-08

These guys installed my deck in 2017 and my front porch in 2022. I cannot say enough about how skilled the deck installers were. They built me a custom deck that everyone envy’s every time they stop over. I would recommend to anyone looking for a deck, fence or railing in the Rochester or Buffalo area.Services: Custom fabrication, Pool fence installation, Fence design

Beth D

2023-09

Hayden, Mike and Lalindo (I think I spelled it wrong.) were very kind and understood. We were replacing an old stockade fence in which we did not want the guys stepping on the neighbors side at all. They were very careful not to step on the neighbors property.Hayden's Crew was fast, efficient and courteous to us throughout the fence and gate installation.We look forward to working with and using the company again, in the future, to go all the way around the rest of my property.Thank you.Beth Dunch

Tracy M

2023-09

Dont waste your time. I called for an estimate for a set of stairs for my slider. 3 steps not even 4' wide. They came out and gave me an estimate for $8,000! I was quoted $4k from another place to remove the entire slider door and put in a bay window! They obviously didnt want the job so why waste my time with the estimate.

Dad Bod

2023-10

Shannon went above and beyond in customer service. I was in a bind and needed a vinyl fence post ASAP. Shannon had one delivered from the Buffalo warehouse to my home in Webster free of charge. That's incredible customer service. Thank you again Shannon!!!

Randy Miller

2023-09

While I had issues with the salespeople, I went with Vinyl Outlet because they could install much faster than other companies. Their installers were GREAT, they did a great job and kept me informed throughout.Service: Vinyl fence installation

nancy blechinger

2023-09

Employees were very professional and here when they said they were going to be. Always doing their job.Service: Custom fabrication

Mark Williams

2023-10

Hayden & his crew did a great job. They were friendly, professional and precise.Service: Vinyl fence installation

Terry Herne

2023-11

They are coming gorgeous an estimate on Monday. Personnel have been courteous and prifessonl

anita nellenbach

2023-10

Worker did great job. Deck compliments house.