4.4 (486)
20 The Crossing, Chappaqua, NY 10514
(914) 340-5130
wholefoodsmarket.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
danganmusic
2023-12
Bought 4 slices of pizza today. The lady warm it up and I stepped away to grab bread. When I came back the pizza are in the box. I took it home and was very disappointed to see all burnt. We can’t eat it. It’s a distance to come back and return the pizza so I just threw them away. It’s a waste of money. Lesson learned is to never trust the cook. Check your pizza before paying.
Steven Sanchez
2024-01
Love this location. Everyone there is very friendly and the place is very clean and organized. Theirs a buffet, both hot and cold food are really good. The produce is fresh, there is a large variety with items you won't find in other stores. I recommend getting the Scones and apple turnovers. Whole food has an awesome bakery, I love it. Definitely worth trying out their bakery, They're big cuts are amazing, Bringing one of their cakes to a party or a family gathering will make you look like a star. I can keep writing pages on why to shop there, so take a look for yourself. I guarantee you won't be disappointed.
Matt Thomas
2024-03
Expensive groceries. The price is somewhat reduced if you're an Amazon Prime member, but the last time I was there, I couldn't pull up the discount code on my phone, and i couldn't find my Amazon Visa, so in that case I was out of luck. The hot buffet has improved greatly post pandemic, but I wish there were a lot more and better quality ready food and grab and go options.
Attila Polacsek
2019-05
Very nice, clean, and well organized store. They have water refill station with 3 kinds of water (including reverse osmosis), their own customized salad dressing mixer, pizza parlor, hot and cold buffet, coffee and juice bar besides the usual bulk items and bulk coffee. The staff is incredibly helpful and very friendly.
Rosa
2022-05
Very clean and organize store. Sometimes the Amazon Prime Shoppers get in the way, but other than that, it is a very nice store to shop. Sometimes after placing my reusable bags in the conveyor belt I have to bags my own items, when I know is Whole Foods policy for cashiers to bag customers items. Cashiers should be trained on asking or bagging customers items.
Melissa Boyd
2024-04
We take advantage of the grocery pick up option via ordering ahead on Amazon. For the sixth Sunday in a row, the pick up order has been missing several items, e.g. all the produce or an entire bag and I’m not referring to out of stock items. I call each time to inform and get a refund. It’s a convenient service when it’s done correctly. Seems like they don’t know how to manage this service anymore. It was great from the pandemic up until recently.The store manager takes no responsibility and said I have to call Amazon, yet this location hires, trains, and manages the shoppers who shop, check out, and put the groceries in my car…His explanation was that it’s Amazon’s fault because the store prints the order to shop it and some items on the list don’t print, but he couldn’t show me the printed list… He also said it’s Amazon’s fault when their shoppers forget to put all the bags in my car.Since I’ve reported this each week to the store and Amazon, there is no need for WF to reply to this review and say we’re sorry and we’d like to learn more about your experience.
Dr. Jay
2024-03
Great store overall, clean and on point with grocery pickups and all things Whole Foods. However, Amazon order pickup isn't on point - had to knock it down to 4 stars because of this. Plus the Amazon stand/booth at the front of the store closes earlier than the store itself.
Kenny Schaefer
2024-02
Great friendly service here at Whole Foods. Store is super clean. The prepared foods are a great dinner alternative in a pinch. They have a great wife selection of items you can't find in most other grocery stores.
Lois Saldana
2024-03
Great staff. Usually well stocked. Spacious supermarket and parking lot. Everything is expensive but that’s typical for WF.
Phil Geoffrey
2024-04
Pizza shop shut. No pre made vegetarian meals or sandwiches available. Soups 90% meat. If this stuff is healthy, Whole Foods is living in an alternate universe.
Meg
2020-05
While I love going to Whole Foods because of all the fresh ingredients and produce, my recent selection of prepared foods left me a little unimpressed. It is a nice and impressive store in a nice location.
Chao Zheng
2024-03
Nice place. But hope the store stocks up milks that are not 1 week from expiration.
Buy Your Build
2023-08
Love this whole foods location! Very well kept and ample parking no matter the time of day. The deli/salad bar is always well stocked with fresh food and I come by after the gym on occasion for that.The amazon returns station is very quick and efficiently run.
Alexa A
2019-05
What a beautiful store. Staff are really kind and helpful, and all the produce are really great. One of the only places around that sells Oat Milk, so we go there a lot. The cheeses are delicious, and check out the picture of the antipasto bar! Great seafood, hot food (especially soups), and smoothie bar is fresh. One of the best grocery stores around; Being a prime member (and being able to get great deals like 2 lobster tails for the price of one) makes Whole Foods the grocery store you should shop at. Hope to see you there!
Chris Mullarkey
2024-02
Their Mahon cheese was sharper and more buttery than Bob Mahon, Esq of Perkins Coie.
Sheldon Sachs
2024-03
Has the potential to be even better but this store is not well managed. Stock is often short. Lost sales opportunity for them. Quality is usually good, but not always. Staff are friendly and helpful. This is a great location, but too many missed opportunities.
Susan Barbash
2023-12
Great store- employees are so helpfulStore is clean and makes shopping easierCan do Amazon returns at a special counter
B.J. Loveislove
2024-01
Has a wide variety of foods including gluten free and vegan. Organic bananas yummy. Bakery makes delicious cakes & cupcakes. Love their soups, which is self serve. A few bathrooms available for all genders. Update 12/2023=same.
Tal Avior
2023-05
Not a great whole food’s location. Eart morning shelves not stocked well with produce or dairy. Pizza parlor always closed could be a bright spot since the pizza itself is great. Hot bar less than average.
Yves
2023-05
Upon entering, Lena at Customer Service treated me with respect, industriousness and impeccable listening skills. I should add a mistake was made by another store but she still took on the project with a sense of grace, elegance and genuine goodwill that is rare to find. After that, I also noticed how well managed the store is. I never saw team members water the vegetables with such a sense of consciousness and proactivity. Further and unlike other Whole Food stores, the employees were not congregating and discussing personal and or indiscreet topics amongst themselves. They were solely focused on attending all customers diligently. This beautiful location has become - by far- my favorite Whole Foods destination. Thank you again Lena for the incentive of your kindness.
Sylvia
2024-01
Best produce of any Whole Foods in Westchester. It’s a long track but worth it.
Irene S. Levine
2023-12
Nice market but produce is expensive for quality. Great Amazon returns drop-off location!
Paul G
2023-05
This is a great Whole Foods Location. It's a big store, and its very clean. The staff is very friendly, and there is a large selection of NEW goods and merchandise every week. There is also plenty of fresh food to pick up to eat as well. The only reason why this store is getting a 4/5 stars is due to the pricing. The pricing of this location resembles California prices. It's outrageous how expensive things are at this location. Please try to work on that, I shouldn't need to pay upwards of $10-$15 for a loaf of bread.Overall Rating: 8/10
Gladys Pagán-Ramdas
2023-05
Just visited this location for the first time today. Was super clean and organized.Jeff Watson was amazing to my family and I in the hot foods section. His customer service was top notch.I also was able to make Amazon returns smoothly at this location.Will definitely visit again!!
Daniel Gallagher
2024-02
Clean, friendly. Great deals if you have Prime Membership.
Chatanie Williams
2023-08
Had a beautiful experience at this whole foods, went there for the first time and they have a variety of selections to choose from, fresh foods and lots of healthy choices which is why I went there :) staffs and workers were awesome and present, shows good management team very nice to see... thank you all for all you do to make the experience well worth it 😊 peace and love to all!
I. Graciano
2023-05
has most of the products I need. Quick Amazon returns. ample parking. May get crowded around mid afternoon/lunch time with tiny boppers from the high-school next door.
Otto Nielsen
2023-05
Beautiful big gleaming and good looking market. What you would expect at a Whole Goods market.We went on to do our weekly shopping incl 1 1/4Lb Beef Skirt Steak which is the one I am evaluating here.It was terribly. What a disappointment. At $18.99 a Lb We hat bought, cooked and eat that cut of Beef many time bought from different butchers mostly here in NYC and mostly excellent cuts and well hung.This one here from Whole Foods was like eating your shoe-sole I am not exaggerating. I thought that Whole Foods had to mention a high standard in the product they sold including the butcher dept. WOW was this ever a big mistake to trust them in the Butcher Dept.
Richard Hooker
2023-05
Opened on the old Readers Digest Property. You pay a higher price than in your normal supermarket. But it opened in a wealthy community. Didn't see an American-made vehicle in the parking lot. There is a pizza restaurant in the store, but taist nothing like New York Pizza. But there are great Salads, Soup bars, and other prepared foods ready to eat. The staff is very friendly and helpful, at every turn.
Zippy SevenFiftySeven
2024-01
It's not Stop&Shop of ShopRite...no national brands, just their 365. Great meat and seafood section, but not very good for staples. Great staff
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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