Valu Home Centers

4.4 (258)

12189 NY-16, Chaffee, NY 14042
(716) 496-5005
doitbest.com

Claimed
Hardware store
Home improvement store
Chain home shop for building materials, tools & hardware, paint, plumbing, garden care & automotive.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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George Klein

2023-11

Just stopped in and got to listen to two employees criticize my car because it had a light bar on it. "What's up with all these beater cars with light bars on them" and "maybe they think it's cool to pretend to be a cop." Not saying that you can't criticize stuff but you should never do it infront of customers as you never know who, in this case, that vehicle belongs to. Just made the visit annoying and what seemed to be unprofessional to me. Had what I was looking for but this just made the experience poor. Also I didn't know being a volunteer firefighter was such a crime.Visit date: 11/18/24Visit time: 4:40

Suzanne Myers

2023-09

Prices can be a little bit higher on some things & not always on the best quality but the customer service is probably among the best you can find anywhere these days! Helpful & friendly staff makes all the difference! After I had surgery they even offered to carry my purchases to the the car for me-I never even had to ask!

Brooke Gruber

2024-03

How come the online hours say their open til 9 ? Just went there around 8 and they’re closed ?

First Last

2023-05

Great people, as always. 1/2" drywall was 21$ a sheet. Seemed high but it's convenience store prices with concierge service. Been going for 30 years. Never had anything but stellar help and courtesy.

vanessa stachowski

2023-05

Always awesome!! Great variety, helpful staff. Have been utilizing their strained glass supplies for 30 years.This is an art form that is very gratifying. My mother was building and repairing windows for a local church in her nintes!

Joanne Wilson

2023-05

Extremely helpful and kind staff. Needed supplies and a snow blower so I traveled from Lackawanna, NY as this store was the only store locally with a snowblower due to the 80"+ November storm that hit. South Buffalo, Lackawanna, Orchard Park and Hamburg, NY were hit very hard by the snow. Town plows were unable to get through on many streets due to stranded vehicles and commercial vehicles (the thruway was closed due to weather) I placed my order for the snowblower online to ensure that I would be able to get it on Monday night. Early Tuesday morning I received an email stating the confirmation that my order was ready for pick-up. The staff were so nice, helpful and empathetic with my situation. They assisted me with processing the paperwork and helped me find a few other items. Exceptional staff...... Thank you!!!!!

Doug Bittner

2023-10

Always have an item I'm looking for with a very helpful staff.

Tyler

2020-05

I order 2 propane tanks online that my wife picked up from here. The people that work at this store are amazing. With everything going on currently, they were very understanding and helpful. They even said they would bring them out and load them into her trunk so she didnt have to go into the store. This store truly has great employees!

Judy Namaina

2023-05

Value home center is a good place to get everything and anything you really need I went in there for the things that you screw in your wall for teacups they don't have them no more not the size I was looking for and they're all nice in there all you have to do is ask for help and there's always someone there to help you and it's very clean in there when you walk in there it does not smell of nothing

Donald Ptak

2019-05

I like coming to this store. The staff is very friendly and knowledgeable about whatever I ask for help with. The staff is also largely female, so when I ask a "simple" question that most handymen know, I receive a good answer without the condescending attitude. ( I'm far from a handyman.) The store is nicely spead out & not cramped up.

BTC

2023-05

Valu is close to home and has all the essentials for basic home maintenance. You most always are greeted upon entering and the staff is very helpful.

Connie Green

2021-05

The staff is so very knowledgeable and willing to help!! When they could not offer me what I needed, they recommended a smaller hardware store that was also local. I appreciate that more than they know! 5 stars for a great crew!

Barney Klimeck

2019-05

They are a general home repair store that has enough stuff to get you out of a bind for many of your home and garden needs. The store is clean and well organized and identified by hanging signs. My only complain is how much of their products are locked up so you have to get a sales clerk to unlock what you need.

Guy Evans

2021-05

Ok or better i got my battery I ordered after 5days but if I waited 5 days for gas at a gas station would I say ok or better seems like it could have been stocked what do you think battery was for black and Decker. Products not some unknown or real odd brand

Susan Vacinek

2020-05

Always a good experience here. Employees are very pleasant and there to help (even if you don't buy anything). Needed help in the paint department, found what I needed and left. Good doing business there.

Shari Vaudo

2019-05

Today, I went in to Valu Home Center for spray paint and some light bulbs. They seem to stay well stocked. Every time I've gone in there, I've always found what I went in for and today was no exception.

Chris Bigham

2018-05

Great, helpful employees! I needed paint and they mixed it quickly. Prices may be a bit higher than other places, but I rather shop here than evil WalMart!

Lori Minogue

2021-05

Manager and employees at this store are great. They are so easy to work with, and go the extra mile to help. Thanks for the great customer service.

Anthony Multari

2020-05

Valu's got the values! I love stopping in for items in Valu's small, easy-to-shop stores. Someone always greets you as you walk in, and they always ask if you need help. They're helpful and conveniently located!

Edward France

2019-05

The people here are amazingIt's the employees that make place great to shop at especially when you can joke with them and it's alright always very friendly and help ful

John Gendron

2022-05

Clean, plenty of associates to help you find what you need. Lots of supply. No mask if you have been vaccinated. Fast checkout.

Becky Coxson

2022-05

Always like stopping in at this store. Employees are nice. Im thankful for the help I received.

Nick Fina

2021-05

Usually a quick stop. Associate's are very helpful. They don't have everything but enough to do the job.

K M P

2022-05

They usually have what you need. Most times the staff is super helpful but lately you can't usually find a friendly helpful place because they're probably short staffed as well

Shirley King

2023-07

I Shoppe for all my yard and gardening needs. Also get all my painting needs there.

Rocky Lagenor

2019-05

Always 5 Star service!! The Crew at Valu always helpful, knowledgeable & priceless! My favorite hometown hardware store. Rocky.

Sandy Jones

2022-05

The manager was very helpful . Kindly took back my returns and helped me find the perfect fit !

Ted Czwojdak

2021-05

Seems they always have what i need , and always helpful. Great bunch of people at this store

Brian ziembiec

2019-05

Friendly and helpful people. Sometimes you need a real lumber store, but for the most part. Very nice store!

Joseph Jibba

2020-05

Always a good experience here. Plenty of help finding what you need. Good people with friendly attitudes.

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 9 AM-6 PM

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