Family Dollar

Cheryl

2023-05

Staff very friendly, visiting the area. Clean and open will definitely be back the next visit we make to NY. A year ago I said this about this Family Dollar because it seemed everything flowed nicely. But if you work for them just don't get hurt because a manager doesn't not accuse, threatens employement or denies to help with getting the correct paperwork for medical help/worker comp. I was an office manager for 20 yrs and know the roll of what is to take place by law regarding injuries take care of the employee immediately in the work place and this was not done with a loyal employee when she got injured. It's over 6 months and still as of date 4/22/23 been untreated, Family Dollar denies worker comp. because of manager saying there was a previous injury that there is no medical reports on, she has lost everything, everything home, etc..etc... Yes I am her mother and I can't believe this manager is still employed by not helping out the staff when injured on the job and the employer treats their employees like this.

Ross Kaylie

2020-05

There have been multiple times I have come to the carthage store and the staff are extremely impolite. It seems every time I come here when i get to the counter I am told to wait because one of the staff (which I only ever see one) seems that their phone is more important than the customer waiting to be cashed out. I stood in line for 5 minutes waiting while the only cashier had to finish what sounded like a needless personal call and another time I had to wait just so the cashier could play her music. This is very unprofessional and seems to happen to more people than just me by how the staff dont seem to care. I would say it's a good thing I know where everything is in the store because they dont greet you or help in anyway whatsoever. I rarely ever come to this location now unless I have to and I hate it every time I do.

John McCabe

2021-05

Always have freight carts throughout the store to navigate around. Some employees are better than others but overall it's one of my go to stores in West Carthage.

Lisa Beattie

2023-05

Cashier was rude, store smells and it very dirty. They don't even clean up the entrance outside.... trash everywhere. Once inside you will see the store is just as dirty.

Diane Riggs

2017-05

I just had one of the worst experiences at the Family Dollar here in Carthage New York. One of the employees who I know had asked me how I'm doing because he knows that i just had knee surgery I explained to him that it's a hard time because my pet bunny died last night front of my daughters and I and a female employee there who was working in the same aisle as him said eww. I said I just told you that my pet bunny died in front of my daughters and I and you said eww. She said I didn't say it because she died I said it because you had a pet bunny. So I then asked to speak to the manager and as I was doing so this lady walked up and asked what was going on and i Said I am complaining about her and her exact words are you are over reacting. Well the manager did not say one single word to me and just walked away when I was finished talking to her. I got home and called corporate and they apologized to me and said they would look into and handle the situation. I am pleased with the way corporate handled this but do not believe it should have gotten this far. And as for family dollar well I will not be spending my hard earned money there anymore.

S D Massey

2017-05

Manager in Watertown Store On Arsenal Street Zack Kramer, Is a rude and dishonest person. He tried to overcharge me for products and when I brought it to his attention he was told me to shop elsewhere. Which I will do. I will go to carthage store. Thanks! He should be fired or transferred to another store in Siberia!!

Functional Hot Mess

2021-05

Staff is awesome as always! Supplies are running short, due to covid. Somehow the store is still a jumble.....

Bridgette Mcgarvin

2019-05

Cashier is ALWAYS smiling when I shop and she is working. She makes it a pleasant experience.

Brice Fisher

2021-05

Love this place always have what I need at a great price. Staff is always helpful and friendly thank you for the great service.

Jean Brunson

2023-05

Love the family dollar store, well stocked and friendly staff 😊

Roberta Jantzi

2019-05

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Elaina Gokey

2022-05

Rude cashiers that declare they are not on the register while they continue talking about ER visits rather than helping customers.

Spirit_Healing

2019-05

Always find what I need. Prices are exceptionally reasonable. Clerks are very helpful.

Joyce Miller

2019-05

Wow the store had everything, staff were very helpful!

Darrel Lagrow

2019-05

Pleasent love your workers need to turn heat up in your north country stores

Rich Gebo Jr. (Rich)

2022-05

Dirtiest store I have ever been to the employees were even dirty looking

Noah Miller

2017-05

I came here with my mother who was looking for some kind of cooking ingredient but was thwarted by the employees and smoking and the dirtiness of the floors and smell of smoke.

BD Hoke

2019-05

Always good prices, and friendly staff.

Katie Camidge

2018-05

Visit was good dot what I needed and left !♡

Nicholas Shanley

2017-05

About pace to grab quick and cheers supplies. Nothing fancy

Wayne Reddnejr

2018-05

It's a nice place to shop at

Tammy L Cowles

2018-05

I got just what I needed an was happy with everything

Valerie Hunst-Foy

2019-05

Great deal on movies today.

Kathrine “Katt” Golding

2022-05

Friendly and found everything I was looking for..

Tina Wholesale Hunter

2019-05

Great service and prices

Kevin Scott

2023-11

Nice place

Maryann Marolf

2017-05

Customer service is horrible.

Kelly Devendorf

2018-05

Very organized, and friendly

Donna Mono.

2019-05

Good deals

Cindy Weir

2018-05

Friendly