4.6 (40)
189 Old Country Rd, Carle Place, NY 11514
(516) 746-9623
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elle B
2024-05
I love that my furry baby gets so excited to visit Petco for his routine grooming and or take a walk around the store and looks at the goodies that awaits him. The grooming staff puts my furry baby Kingston at ease . He’s looks good smells yummy. Best of all Kingston is very happy. Thank you Petco for always putting a smile on Kingstons face. 😊🐶
Valerie Chin
2024-03
Everyone knows how hard it’s been to get grooming appointments these days. I scheduled an appointment in JANUARY for MARCH and was told the DAY BEFORE that they need to cancel due to staff being on medical leave and that only one groomer is working.They should have insight and tell customers at least one week beforehand to cancel these appointments. Now I have to find appointments at least two weeks out. Ridiculous.
Blanca S
2024-04
Melanni and the manager I believe his name was Alex, were great and very helpful. My dog Benji enjoy his cut and bath. I appreciate being so attentive and will definitely recommend this location.
Diana Contreras
2024-04
Melanie always provides an excellent service to my dog Mark. She is very kind to him
Kenny G
2023-08
Rude customer service at the end.employee was yelling at me because I wanted to ask about some type of compensation for them canceling my appointment last minute even though I had to move my schedule around to get my dogs haircut the next day. I even asked to speak to a manager and the manger was yelling at me too saying that if it was such an inconvenience to schedule it a different day but I work a lot of days and had my day off planned for that day and couldn't wait to get my dogs haircut a different day since its the summer and had to call out of work that day. I do not plan on coming back to this location and telling other of my friends to take their business elsewhere and go to a different location.
Madhu Malhotra
2023-10
Melanie took care of my Doggy in an excellent manner, as she always has.My Doggy loves her.
kara “theselittlesteps”
2023-05
They were great. They were able to fit my Great Dane in for a grooming on Christmas Eve. She came out smelling great and everyone was so friendly. They recommended a different dog feed for her dry skin.
Sarah Gans
2022-05
Julia S. was wonderful. I have a senior dog who gets anxious and especially with working from home due to the pandemic, my dog is very attached to me. Julia S. was patient with my dog and put me immediately at ease. When I walked out I knew my sweet dog was in good hands! Not only was Julia S. great, she did great work and took the time to explain the costs to me and make suggestions on what services I did and did not need to purchase for my dog. My dog looks GREAT and Julia S. did everything she could to make sure my dog wasn't too stressed!
Scorpion King Sr.
2023-07
Carol the groomer did an amazing job. Compared to Oceanside or Baldwin location in Long Island New York I was super happy with the job she did.
Nancy New York
2022-05
Before I committed to making an appointment for my dog's bath and spa treatment, I spent quite a bit of time observing Sue as she groomed a dog. Her competence and the positive way she interacted with the dog convinced me that the Petco on Glen Cove Road was the best grooming salon for my little girl. That was 13 years ago, and I have never been disappointed.
Paige Callanan
2020-05
We were randomly set up with Julia for our first grooming. Ever since then we’ve gone to Julia every time due to her exceptional care. I’m an overprotective dog mom and I HATE leaving my pup with anyone especially in a situation where I fear she may be scared. Julia makes us feel SO much better and I always know that Layla is in good hands when I drop her off. You can tell Julia isn’t just working for a paycheck, she loves dogs and has a kind heart. That makes me feel so comfortable to know that my Layla is with someone who loves dogs as much as I do. Julia is very knowledgeable and always does a great job grooming our girl. Layla can be stubborn and she’s a BIG girl, and Julia is always happy to see her and always gives her the best care. I’m so happy to have peace of mind when I leave my girl.
INSP DEPT
2022-05
The groomer was extremely friendly and polite - which is very important to me. And she did an excellent job in grooming my Fonzie, who was severely matted from lack of grooming. I will definitely be a repeat customer from now on.
Maricel Donazar
2024-04
I love the stuff very understandable and professional
Sabena B
2021-05
Sasha is the Best! Max was a little nervous for some reason and she was just so sweet and loving to him and those things are important to us
Crystal J
2020-05
Only took off points because I stood at the grooming desk for about 10 minutes with no one saying a word to me. Then when I just went to the cashier to ask for help and mention my displeasure, I just got excuses that I was supposed to go to him anyway. But there's no way of knowing that if no one talks to the customer to begin with.
Luis Romero
2022-05
Wolf has been groomed and care by Petco since he was 3 months old. Hes a healthy Rotti and enjoys getting groomed.
Ann Pressley
2021-05
Susan is the best. She used to do my other dog before he died, now she does my goldendoodle.
Chapin Fay
2020-05
Sasha did an absolutely great job. Bentley came home clean, smelling good and happy.
Sherrie
2020-05
Paisley is such an incredible person, she listens, she cares just an overall ideal groomer and an asset to Petco
John Prikios
2021-05
Julia is a pleasure and does amazing work. My dog loves her.
Rochelle Alvarez
2021-05
Sasha is amazing with my corgi Freya. The customer service is great at Carle place
g lapierre
2021-05
I have 2 dogs and you give no coupons for them. Its become too expensive.
Jay Kirshner
2021-05
Sasha was Phenominal. Thank You so much.
Phillip Durante
2021-05
Competent friendly service. Great grooming!
Kerry Cantreva Cabral
2023-10
Great atmosphere.
Roger Jacobs
2021-05
The groomers were very nice.
Michael Scavuzzo
2021-05
Friendly service everything done as planned
Stephanie E
2020-05
Great service friendly staff
Jec C.
2021-05
The prices could be better.
Barbara James
2020-05
Great customer service
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-6 PM |
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