Wanderers Rest Humane Association Inc

Mike Richards

2024-04

This place is very warm and inviting. The whole area is kept very clean. Staff are very friendly and leave you to make your own decisions. We were there to look for a cat to adopt. The place is a lot bigger than I thought. We did make a decision to adopt one cat and we pick her up tomorrow. I would highly recommend this place if you are considering adopting a pet.

Amanda Travis

2022-05

We adopted Leonard a week ago and are so happy we did. The adoption process was easy and you can see how much the staff love their jobs and all the animals. The staff let my mom and I spend a lot of time with the kitties and never rushed us. We are already planning on adopting another cat from them.

Bruce Relyea

2023-07

The experience we got from WRHA was great. Friendly service and maintain facility. We are enjoying are new addition to the family. Alice is are new baby girl. Thanks for everything.

ss frank

2023-10

Wanderers' Rest is a wonderful organization with wonderful staff, associated vets and caring, loving volunteers... My family has been "customers" for over 20 years: Our seven amazing feline family members came from Wanderers' Rest and provided us with years of love, laughter & joy. Our seven - and ALL the loving animals who find respite at Wanderers' Rest - need and deserve the kind care they receive there AND they deserve to find their forever homes. THANK YOU to all associated with Wanderers' Rest for all you do!!!

Andrea Perretta

2024-04

Thankful it exists and does the work it does..donate your bottles..any little bit helps

Dylan Cowan

2023-07

Attempted to go in and adopt, was told we could take the dog then and there. Opted to wait on it. Now we are being told that's not the case, and that dog isn't able to be taken because of behavior issues.Everyone there seemed very kind. But the fact that we could have left with an animal, that we're now being told wouldn't have been okay? That's a huge deal. Someone lied to us. We were ready to give the pup a good home. Went out and spent hundreds of dollars on things to make sure she was comfortable, just to be told no. I just hope this dog who has been there 3 years will be able to be adopted at some point, and not get screwed over.Manager Matthew answered all my questions and was very professional. I just hope no one else has to go through this emotional roller-coaster

Carmella Viserto

2023-05

I had plans to adopt a dog once she was fixed as I have a dog at home not fixed. The dog went into heat so I had to wait longer.I stopped by today and was told that one of the workers was fostering the dog and wanted the dog.I asked to speak with the manager and she didn't even come out, she sent the worker who has the dog.I was told that I couldn't have the dog that she was keeping her. Mind you, she hasn't adopted it yet. I was told that I should have 1st choice with the dog. I've been waiting since February for the dog.This worker told me and 3 other people that when she saw the dog she wanted it but was told it was already spoken for, by me.It seems it doesn't matter who an animal is promised to the staff comes first.The manager didn't even come talk to me like I asked. Apparently the rules only apply when it's good for management.I will NEVER go here again and I would NEVER RECOMMEND THIS Place to anyone.

Courtney Robinson

2024-02

Wanderers Rest was amazing!!!!Zoey is so content she is snoring like a chainsaw!

terry baker

2024-01

Never have anything but pitbull mixes,and if they do have something else someone else already has it,can't understand that,when you ask a question your are never given a direct answer,like they don't really no what is going on,I was told I could buy a kitten BUT couldn't take it home until it was spayed,why would I buy it and leave my kitten there for weeks instead of with me bonding until it's spayed,makes no sense

Carolyn

2024-02

I walked in telling them about it dog. I fell her downfalls and her ups and they knew the perfect dog right at the moment

alex bobe

2023-05

All I can say wanderers are caring and help me feed and help the ferrel kitties that lives at my property which needed so much help wanderers is the best.

Janice Buneo

2022-05

Bixby and Seeley are WR Alumni. FABULOUS companions and they think the same of us. Hope the next event goes well.

Back Country

2024-02

Need to invest in updating the facility or building a new one. Other than that the people are ok to work with.

Vicki Fleming

2020-05

Today was my first time at Wanderer’s Rest and I have to say, I got a great first impression. The place was clean, animals looked healthy and seemed secure. It’s hard to fully connect with cats, especially, (which is what I was looking for) because they are sometimes nervous and shy. But from what we saw, the cats seemed to be quite content. I also have to give a shout out to the staff I met. They seem to be very concerned with each animal and they put a lot of time and effort into making sure the animals that are adopted out have a good and safe home. I appreciate that. I was also impressed at how clean the place was. Definitely check this place out! I hope to go back soon.

joe bulwin

2021-05

Great dog, very loyal and he has found his forever home

Paul T Boivin Jr

2021-05

Great with animals, they have a food pantry for those who need help with pet food

Joanne Hanson

2023-05

We are waitting for Oreo ,to come back from training ,we placed an adoption on her last week. She's a perfect fit in out home ty Wanderers rest and the girls who helped us. 💗

Monica B

2019-05

We adopted our cat from here and they were amazing. We went to look one day at cats and filled out an application. They told us we were approved within 2 days and we went back the next week to pick out our cat. The process was easy and all of the people there were very friendly and helpful. Highly recommend.

Ryan B

2020-05

I adopted an animal from here in January. I recently brought him back because I agreed to do so when he was adopted if I were to not keep him he’d be returned to them. Initially upon adoption the dog was overweight. I changed his food and exercise and the dog became a healthy weight. Said dog had recently become ill and lost a bunch of weight. The dog was cared for at his vet (with records provided) and then a couple of days prior to returning him to the shelter he started only picking at his food again. I sent an extensive email to them to aid them in finding him a home to fit his needs. I get a phone call from some guy in regards to animal abuse and cruelty, are you serious? The lady at the front desk is extremely rude, they throw accusations around because they’re upset you didn’t keep their animal. It’s crazy. I’d never recommend anyone adopt an animal from them.

Stephanie Hartman

2020-05

Horrible experience... They tried to say my daughter was putting her hands in the cage when she wasn't. We asked about a very cute dog and were treated very rudely. The woman at the front desk is terribly rude. I'm an animal lover and so are my children and we were very disappointed in our experience there. The other staff caring for the animals was very nice though.

Kimberly Ogden Vitale

2018-05

I normally don't write scathing reviews, and I understand how difficult the job of shelter staff and volunteers are, but the experience my family had at Wanderer's Rest was so terrible and traumatizing I feel like it needs to be shared. I apologize for the length, but it is worth the read.Background: We recently had a cat die from a rare, random untreatable illness. We had adopted this kitten and her sister from a different shelter with a very thorough vetting process less than a year ago and had an excellent experience. Our other cat was very lonely, and missing her sister, so our family decided to try to find another cat her age for a companion. My husband and I are professionals. I work in a field that deals with animal care (wildlife), and I have extensive prior experience rescuing cats (specifically caring for feral barn cats, trapping and fixing them, etc). We make monthly donations to a different cat rescue. We know there are many cats out there looking for good loving homes like ours.Our experience: We found a cat at Wanderer's Rest that would be a perfect fit for our family. We were brought in a (dirty) room to interact with the cat. As soon as the cat was handed to me, I was surprised to see she had been recently spayed. No one had mentioned this at all. And since I have extensive experience with recently-spayed cats, I understand the specifics of how to handle them, and I was surprised they even allowed us to hold the cat at all. I specifically made sure to NOT allow my children to hold the cat. The staff member observing us made no efforts to discuss the cat with us, so I asked as many questions as possible to learn about her.When we went to fill out the paperwork, I was surprised at how lacking in detail it was. We had brought proof of employment, proof of home ownership, vet records, references, tons of paperwork with us since we understand the normal vetting process. There was nothing like that on their paperwork. The paperwork only consisted of name/address and a place to list what other pets we had. That's it. I thought maybe we'd have a more detailed form to fill out after we were approved.The next day, we got a call that we were denied "because my husband didn't seem open to discussing the proper way to handle a recently-spayed cat." What? No one even mentioned the spay until *I* brought it up. I called back, and when I pressed for more details, the story kept changing. First it was my husband, then it was my kids "carrying around the cat by its arms, letting the stomach stretch out." WHAT? I know my children, I know they are young, that's why I specifically did NOT let them hold the cat at ALL. Then it was "two staff members that agreed we wouldn't make good pet parents". Okay, at this point, I feel like the adoption director was making up any lie she could to deny our family and she was becoming increasingly rude. Still, we loved this cat, so I offered to come in to discuss with the adoption coordinator in person, since she hadn't met us and was making a decision based on the perceptions of her volunteers. She refused. She also refused contacting our references, our vet, and my offer of a home visit to see what a wonderful home we can offer this cat. Nope. She would rather that cat sit in a cage because she was too stubborn to consider that her staff member had made a mistake about us.Honestly I can't understand what happened at all. Even IF they felt that we weren't handling a cat properly, that is the point at which you educate a potential adopter, not flat out deny a good home for something a 5-minute conversation would fix. I wouldn't think a shelter had that kind of luxury considering how many pets are turned away each day.You have to wonder about an organization that disables all public commenting on their social media, doesn't respond to the Better Business Bureau request for Charity Accountability, and doesn't provide a way to contact their board of directors. So this is the only way to warn others.We had a horrible experience and will never be back to Wanderer's Rest again.

Brynn Davis

2022-05

2 , almost 3 weeks ago, I applied for adoption to some of the kitties at this shelter as it was my first pet and wanted to adopt through here because I am local. Little did I know I would never get a call back from them to “make an appointment”. If you are wanting to give animals to good homes, you would think they would be urgent and get back to people but they never did! Ended up going to Finnland Fosters where they took care of me. Don’t go here if you don’t wanna get your hopes let down! Very unprofessional.

Sarah Vantine

2023-05

How could I get ahold of someone off hrs. To get a yes or no if my dog was taken their. He has been missing for 4 weeks almost and got a pic of a dog that looks alot like my pup and was told was taken their. I just need to know and it's so hard to wait another full day before answers. Any help be great

Stacey

2021-05

Would like to really record zero stars. My aunt has been donating through her bank account withdrawal monthly for years. She passed away recently and they said they have never heard of her. I can't stop the withdrawal as her estate going to probate and they wouldn't accept any of her cats. Very disappointed. Luckily I found a first rate rescue that has integrity for one cat and all others placed as well.

Youdora Basilone

2023-06

want to know what this place is all about? Two lazy (mother and daughter) that run the place do nothing but decide which animal to put down! It happens ALOT!!! I seen bags and bags of donated food go to waste (because they only use one kind) Instead of giving it to some place that would use it-they rather waste it like everything else. I donated a king size flannel sheet set to find it in the trash !They are the most wasteful place I have ever seen. I have watched workers beat on the doors and yell at the dogs (to shut them up) Animals got fed once a day. The only ones that actually do anything are the volunteers. I let everyone know what really goes on, Its a shame. I told a "board member" about these issues but apparently she agrees with the way they run it because she does the wasting of donated towels, wash cloths, rugs and blankets.

Michelle Saunders-Smith

2018-05

We have one dog and one cat through Wanderer’s Rest and both have been healthy, happy, well-adjusted members of the family. The shelter staff recently helped us pick the cat that would be good for us and he has been perfect; for $125 he came healthy and up-to-date on shots, neutered, microchipped, with food, treats, toys and a little blanket to help him feel at home. Wonderful, easy experience from start to finish.

Alyssa Orsino

2018-05

I am extremely disappointed with my experience here. I found a wonderful cat at Pet Supplies Plus that was with Wanderers Rest Humane Association. I called them on Monday and they did not answer, so I went online and filled out an application that night. I called the office on Wednesday to check on the application and the lady stated that she needed my father’s phone number since I didn't own the home. I called on Friday to check in the application process, since my father did not get a call. There was no answer so I left a message on Friday. Saturday later in the day they called my father saying that the cat was adopted. I was extremely upset when I found out and when I called the lady was very rude. At the end of the day, I am happy that the cat found a home, but I am unimpressed on the level of professionalism and process of adoption with this humane society.

Jeremiah Jacobson

2019-05

Got my beautiful baby Firefly here (They knew her as star). Kind, caring and knowledgeable staff that put the wellbeing of the animals first and foremost. Clean and well-maintained facility filled with well cared for animals just waiting for you to take them home. Adopt, don't shop! P.S. They offer a discount for Veterans off their adoption fees so get out there brothers and sisters! Make two lives better!

Scot Cerullo

2020-05

The folks at Wanderer's Rest are genuine, dedicated animal lovers. The dog and cat kennels are spotless. Spotless! When you first pull up, the area is not much to look at, but I suspect that's because all donations and funding goes to taking excellent care of the furry lodgers. I highly recommend adopting a dog or cat from Wanderer's Rest!

Margaret Martin

2019-05

Perhaps the staff at the actual shelter are friendly and organized, but the volunteers at the adoption event I attended today were not. I made a special trip to Pet Supplies Plus to meet the cats at the Wanderers' Rest adoption event...only to be completely ignored by the three (3!!!) volunteers camped out there chatting with each other and the store staff. Not one person offered to tell me about the cats there or ask if I was a cat-lover or offer to let me hold an animal. They were simply...much more interested in talking with each other. It just seems like such a waste of time and energy to schlep half a dozen homeless cats to a store for 4 hours only to ignore the public. Maybe you have to have some kind of "in" within the organization to adopt from them?