4.2 (205)
72 Utica St, Port Byron, NY 13140
(315) 626-1972
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
KELLY TANNER
2023-10
Very poor customer service! Waited over ten minutes while team member was 20 ft away talking to delivery man. She was told by another employee she had customers and stated “ya I know.” Squeaked the pig for service twice and still nothing.When she finally came to check me out I stated that” I thought the customer was always first(after working retail for 25 yrs), she stated” well actually you people wouldn’t get the stuff you need if I didn’t talk to him”. “ Him “was the Coca Cola delivery man.She threw my change and receipt at me, and said Have a BLESSED DAY.I asked her name and she hesitated but finally told me “ Susan” . I said thank you and walked out.Won’t go there ever again unless it’s an emergency will go to weedsport instead where it’s cleaner more organized and the employees are fantastic.
Jennifer Lynn
2022-05
I just love going into a store and being badgered by the store manager about the new mask mandate. I wish she’d spend more time fixing her store and the pricing on the shelves then bothering her customers. It’s a small town full of an older generation that just want to be left alone.
Kayla Robinson
2023-05
Very organized and clean. Service was friendly and fast which I appreciate. Truly is the only store in walking distance.
Grant Simchak
2021-05
They have a great selection of mostly everything you need. Seasonal selections for every holiday. Beer, soda, cereal to medicine, motor oil and towels. The staff are usually nice and helpful and It's the best place for cheap drinks and snacks in Port Byron.
OG
2020-05
Some of the workers here are pulling a scam on customers. They charge you twice for items almost every time. And/or they charge you a higher price of an on sale item . They then ask if you want your receipt,or don't offer a receipt at all. No receipt,no way for you to know you were charged twice,or too much. They then correct the double charge or over charge "mistake" at the end of the night and pocket the extra money they scammed off people.Be careful shopping here. Be sure to always ask for your receipt and check it carefully because it's very highly likely you were charged a higher price or charged twice. As a test, I kept track of my receipts after shopping here. Out of 10 times shopping here,8 out of those 10 times I was actually charged twice for the same item,or over charged. That's no accident,it's a scam!
Faithful
2019-05
This was my first stop here... We came over to see my daughter and I thought hey lets get some things and take supper over... So we popped in here and picked up Pizza, Chips and Soda and then headed over to my daughters or Pizza night. They have a great selection of foods, everyday needs and household goods!!! No need to run to Auburn when you only need a new things, its right here at DG!!!
Donna Whiting
2020-05
Great variety store type place. Many great deals. I always say I am gonna make a quick stop in and end up spending an hour there!
Mirena Coats
2018-05
Love shopping Dollar general! No matter which one I visit employees are always there to greet you and unlike other store most items you can find right away,is always a plus! D.G. Don't move the whole store around on you. For that I Thank You!!!
Rebecca Goyette
2019-05
It's your basic dollar General. I only went there once looking for ant spray in the summer when they didn't have any at the local grocery store. They had it and cheaper that it would have been at the other place.
casinocash hsac
2021-05
Hard to keep a conversation going when the register workers are working on own things on the side of the register. Didnt seem like they pay attention to me as a customer. They didnt have drinking water.
Sherry “HALLOWEEN QUEEN” Thompson
2019-05
Large selection of every day item's. Nice selection of holiday season items. Staff is always willing to help. Low prices. Always clean.
Stormy Skies
2021-05
Large store... good range of products... products are nicely priced... but its not well lit... parking lot is small... some employees seem bothered when you ask for help.
Eric Charette
2020-05
Staff is always nice and helpful. The store is always clean and well stocked. It is place we enjoy shopping at.
Kathy Janes
2019-05
The one in port Byron is great. The one in clyde not so much. Only a couple friendly workers Rick and dawn. The store was nice
Donna Whiting
2021-05
Great, not so little store. Small enough for a quick stop, large enough to have everything you need.
Rindy Milan
2019-05
Well I wasn't pleased with this store I was up at register for ten min and no one come to cashe out there was ringing and they didn't even answer that.. I seen two women employees just standing in the aisle and they still chose to ignore I was at counter.. so I left I won't be back again that's for sure
Lisa Whitmore
2018-05
Fast , friendly,knowledgeable employees ,very organized, clean store , shop there several times per week
Pamala Mattes-O'Conner
2020-05
They have good sales on cleaning products and it's less hectic than going to Walmart and cheaper.
Kristy Showens
2019-05
Very organized store that has basically all your day to day needs and good prices.
ted smith
2021-05
There was only one person running the check out and 7 people waiting in line many with large grocery carts i said out loud that this is ridiculous and a customer behind me said this is normal its always like this . The store was a mess too shelves in disarray
Crystal Clear Life Coaching
2020-05
This place is excellent! Clean, friendly staff, and has everything you need at a great price!
Deborah Nordby
2021-05
I am so glad to have a Dollar General in Cato! Nice clean store & friendly staff.
Jamie Peacock
2023-05
The slowest store in ny every time I go in for one thing its 20 mins
Jana Michel
2019-05
Love this store. Cheap prices. Much thinga to buy that u need and dont😂😂😂
Deborah Burgess
2020-05
Dirty. Prices are all wrong on shelf to register. I would not shop here if it were not the only store in port byron.
Shannon Beaulieu
2021-05
It was really nice I found some really nice stuff there. They have a really good selection of movies👍👍
Diana Liptak
2020-05
My cashier was so pleasant and helpful. Store could be tidier.
Louise Smith
2018-05
I was very impressed with the store, but some of the aisles need better lighting.
Jeff Smith
2021-05
If I only need a certain item i will check there before traveling into the city to my surprise sometimes they have what I'm looking for
Donna Short
2021-05
Cashier Jessica friendly and knowledgeable. Wish store carried hanging file folders though
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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