3.4 (47)
1410 Delaware Ave, Buffalo, NY 14209
(716) 885-9944
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lauren S
2024-04
Pharmacy is not open until 9.They don’t open all the steel over the windows in the day so it looks a bit unkempt and brings the neighborhood down.Clean, well-stocked, open late. A bit understaffed at checkout.Hard to browse the clearance while in the pharmacy line. They could move it by one and it would be easier for their trying to look while in line.
Cecilia Lima
2024-01
The cashier tried to charge me $30 for a tub of Aquaphor you can find on amazon for $15. When I balked at the price and wondered if she scanned it twice by accident, she rudely asked "well did you look at the price on the shelf?". No ma'am I did not but I know I have never paid $30 for butt cream! This store is always dingy and understaffed. I only ever go here out of desperation because it is the closest store to my home. Do not recommend.
Christine Pyne
2024-04
The pharmacy team at the 1410 Delaware store is consistently friendly, helpful, and efficient. It is my favorite pharmacy.
Nick
2023-05
I’ve been a dedicated customer of this location for years. The staff at this location all know me and are very helpful.Unfortunately, I had a bad experience yesterday. There was a sign on the door as you entered the store that just said “No Bags,” with no explanation. I thought it meant that you couldn’t enter the store with bags. Nope! It meant that the store had zero bags for customer’s purchases and prescriptions!! I was prepared to buy a reusable bag, but no, those were gone, too.When I asked the cashier why, they said it was an issue with Rite Aid stores and the supplier!I’ve never heard of this in my life, or at any other store. I’m also disabled, and couldn’t struggle with all my items. Fortunately the cashier gave me to use a trash bag.Unacceptable and inexcusable. Calling corporate.
William A. Graf
2023-05
The Rite Aid store on Delaware Avenue in Buffalo New York has always been my go to place. All the people are extremely friendly and knowledgeable.The store is great this questionnaire that I just filled out is not at all what they said in time. They need to have a much shorter questionnaire. That will be the last time that I will fill it out.
paul colt
2024-02
Great place to get the items your looking for at a great price and the employees are more than helpful and polite and friendly 😃
Catherine Peoples
2023-05
I called on 11/17 to ask what time the pharmacy closed since a storm was coming the guy on the phone said the whole store closes at 9pm. I rushed to get there to get my sons prescription for asthma that he was just diagnosed with today only for the pharmacy already to be closed the gate was cracked someone yelled to come back Monday. I wouldn’t have drove in a storm had i know it would be closed especially since i called first it’s always an issue here & it’s other rite aids closer I’ll definitely have our pharmacy changed no need for apologies it’s not like you all care anyway
Orit Cascio
2018-05
This is a pretty small Rite Aid. It is clean, well organized and they have friendly staff. It is a little over priced.... but that's what you pay for the convenience of a 24 hour store.I must note that the pharmacist here (Adam) is super friendly and extremely helpful. The pharmacy is only open until 9pm I think.
Todd Harris
2022-05
Went to Rite Aid this past Friday to load $1,000 on my Green Dot card 2 separate transactions $500 First Received my receipt tried to load $500 a second time it would not complyThey said due to Protection of the consumer we can only load $500 on the car per day So then I went to Family Dollar and loaded $500I t was available within 10 minutes My transaction for Rite Aide is still not available I'm going through a Rite-Aid and Green dot and it's a headache it's been 4 long days. The managers at Rite Aide has been very rude. They refuse to reimburse me my money, even though I have a receipt. I just want my .o ey back or card loaded.This has been a nightmare. NEVER AGAIN
Marissa Silba
2023-05
Almost always an issue picking up my prescriptions. Pharmacist audibly sighs, grumbles and talks over me on the phone. Went to urgent care since my throat is swelling limiting air flow and the pharmacist hasn’t filled my prescription and it’s been 2.5 hours already
HopeWay Logistics LLC
2020-05
This is one of the main Rite Aid's I go to usually so I have had quite the experience or two here. Always good!!! One is where I cut my finger while at Delaware Park not too far. Rushed over, got some First Aid and I was all set. Another is the Western Union and that was always a smooth transaction. Any other time is just a late night run or grabbing something on the go. Staff are always helpful and the place is always clean. Not too big or small so you can find what you need. Oh!! And it's 24 hours so yes, will ALWAYS be a winner for me!!! Easily recommendable based off that alone...
Zachary Heinrich
2021-05
Staff is fantastic i go there because its free for me to use and also use pharmacy. I pretty much talk to all the staff like real conversations and can honestly say very had a bad experience only thing that isn't to par in this RA is cold food section. Is lacking and cooler isn't very cool but besides that might be best RA in city of buffalo.
Laurie Hogan
2020-05
This is a very small Rite Aid store but it has a real neighborhood feel. The employees are extremely friendly and helpful. I fill prescriptions here and have not had problems but they are very busy. It is a very convenient store!
Charles Miller
2018-05
There's definitely nicer rite aids out there, but this one seems to have most of what I need. Unfortunately, their cold food selection is poor compared to other RA's, and the coolers never seen cold enough. Midge, one of the managers is great.. If they don't carry something that I would like, she's kind enough to order it android it's usually in stock within a few days.. Customer service at its finest.
Reed Errickson
2021-05
I was getting a pack of gum and I went up to the register and it was $1.50 Tax. I did not have enough money so I had to get out of line and ask my sister if she had any change. I them went back up to the register and the price was $.90 less. Right after that a man came in and said that she had charged him extra money for a donation he did not ask for. I am almost positive that this is what she had done for me the first time. This was a very stressful experience.
Jennifer B
2024-01
This Rite Aid has the best associates!
Barbara Howard
2021-05
Even though this is a “chain” drug store, the staff helps it feel like a small town family enterprise. The front end staff never fails to say hello and the pharmacy is collegial and helpful.
Glenn Allen
2018-05
There is a white manager at this store. He has a problem with minorites! He works on Sundays! And is always a problem when I come in. I'm 50 and brown! Every time! Im talking to all my black people who go there to stop going. 20 of my people ain't going. Already!
Deidre Gregory
2022-05
Cashier did not help with bagging my bags. She just walked away leaving me to bag a counter full of items and I have a back brace and a can.
Shauntia Hicks
2023-05
this store is pretty much everywhere in buffalo I’ve been using the pharmacy for 18 yrs
Kevin Carney
2017-05
It's a rite aid. Some rite aids are better than others and this one is just about average. Maybe it could be a little bigger with more selection but the location is good.
Janet Jackson
2018-05
Always have an in and out experience when it comes to the pharmacy. Polite staff and store is open 24 hours
jameelah long
2023-05
The people in the pharmacy need to be more aware of the phone calls I have to blow they phone up or have somebody else call for me
elizabeth rodriguez
2023-05
Staff so nice, friendly, luv this Riteaid
Marilynn Dapp
2017-05
Very helpful staff... pharmacist takes a personal interest
Vicentica Valdes
2023-08
Unhelpful rude and nasty no thank you
Rafael Reyes
2018-05
Only the store is 24 hours.. Not the pharmacy
Ryan May
2022-05
Pharmacists always super helpful and quick!
Gabriel Schmidbauer
2023-05
A total dump with very grumpy employees.
Cheryl Manney
2016-05
I love the 24 hr pharmacy
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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