4.3 (1174)
330 Orchard Park Rd, Buffalo, NY 14224
(716) 826-1500
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
susan grace
2024-04
Took my dog to shop for her birthday. She's very anxious & really did not want to be there even though the store was not very busy. I picked out a toy & some treats for her. Staff was pleasant& attempted to engage with psycho doggo. Cashier gave her a treat at the registers. Bear loves her new toy!
Etta-Anne Leedy
2024-05
This is where I go to get hay, treats and Pellets for my 2 boy guinea pig babies. They also love the hideouts! They are so picky they only like Oxbow brand lol
Damian Salerno
2024-04
So very very very pleased with the experience in saltwater fish. The employee truly cared about the fish and the saltwater trade. Definitely will come here for all of my needs going forward.
Todd George
2024-03
The Petco store is a great place for anything and everything that you may need to take care of your pets! The customer service was amazing and very knowledgeable, answered any questions to educate and given choices. All of the staff members are super friendly, give them a try for your next pet need because I think they will treat you just as good as I was!
julia farrell
2024-03
Bought a baby bearded dragon from here less than a month ago. Was told she was 100% healthy when I bought her. She was NOT healthy. She was malnourished and had a respiratory infection. She passed away today.I went into the store to talk to the manager and was met with absolutely no remorse. Was told her was healthy and that I should’ve brought her back (dead or alive) for in store credit. I do NOT want money. I want my baby back. Her life was important to me. To them she was just another dollar.
Merlyn Mac
2022-05
Tyler is so awesome!!! He should be paid top dollar for his expertise and customer service. I hope he opens his own Tarantula shop someday. I know many collectors frown upon pet stores dealing tarantulas, but Tyler really knows how to properly care for them. We promise to take care of this T the best we can. It's a truly special specimen.
Susan Golebiewski
2024-01
I enjoy shopping at Petco due to all the foods my cats enjoy are available to purchase at Petco. The shelves were very well stocked. My Cashier was very nice too. Thank you! I will shop at Petco again.
Dave Klopfer
2024-02
Got two refills of cat litter. Even though we have 6 rescued cats indoors and 2 in our breezeway that were TnRs from our backyard we decided to keep, I still stop and look at the kittys you can adopt.The visit went as expected with zero issues. Staff was pleasant.
Tony Truilizio
2024-03
I honestly must say, for what I consider a big box store. Their prices are comparable to "Chewy". I am impressed with the employees knowledge when asked a question.
Cheryl Barone
2024-01
Denise in grooming was recommended by a friend and I could not be more satisfied. She does a beautiful job with my little dog. Very kind, very patient. Its easy to see this lady loves what she does.
Maureen Matarazza
2024-05
Found what I was looking for easily. Checkout person very nice and friendly
lisa Marie
2022-05
Whenever I need help in here I look for Drew. She’s always happy, helpful, and knowledgeable. One time I had ordered a cat tree online but once I got there it was too small. (They don’t list the sizes of the perches online) she had to get a few different ones down from high up and did so happily, without even a hint of being aggravated. She gave me her opinion and I actually bought 3 pieces. The next day I had a fish problem and went in and was happy to see her and she was just as helpful. What a great employee petco! I hope you give her the recognition she deserves!!
Angel & Phoebe Capri
2022-05
My Yorkie had her very first grooming appointment with Denise and she was fantastic. She made me feel comfortable and was very patient and kind. When I picked my baby up, Denise made sure I took advantage of the perks and discounts Petco had to offer and spoke with me about any concerns she had. My baby Phoebe looked so good and Denise listened and did exactly what I wanted. Glad to have found a nice groomer with the help of these reviews. Thank you Denise and Petco!! 🐾💕
CARMELIA Bishop
2022-05
My new pet store. Way better than pet smart...killed my whole tank of 13 fish starting over with petco...pet smart had ick fish...😥 so far I love petco every tank is clean more variety of fish...
Kenny Reber
2024-04
Took my dog to get her nails trimmed and she always comes out wagging her tail and looking more adorable than when she went in prices are fair and I haven't had a bad experience yet
Brandon Borucki
2024-04
Great place to shop. I go there a lot to purchase dog treats and food for my dog.
George Merino
2023-12
5 star customer service from the moment you walk through the door, shopping experience and check out too. A BIG THANK YOU to Tyler for all of your expertise
bradley jay
2024-05
Hard to find someone, but it all worked out! 5 stars
Karen Boemmels
2024-02
Denise is the best with grooming & handling all the animals she works on. Highly recommend.
Tiffiny
2023-11
Idk the name of the woman that helped me but she had long red hair and helped me in the aquadic department she was amazing! She answered all my question was super friendly and didnt make me feel like i was bothering her you can tell she likes her job i hope she gets a raise she really was a huge help
Yvonne Kelso
2024-02
I was given a lot of help and what I'm looking for for my cat and very helpful getting the stuff to my car
S Colvin
2023-08
Our dog had problems with her ears. The vet recommended a specific ear wash. After researching online, we went to this store because it said it was in stock. Otherwise we could order online from two different pet supply vendors. The store seems under stocked with little staff to help you. We ended up leaving because they did not have the product. We did find a very similar one at a different pet store and ended up ordering online anyway. We probably wouldn't choose this store again for this type of product. They were well stocked with food choices etc but not for medical needs.
Linda Duncan
2021-05
They had a great selection of bird toys and food dispensers and perches! I got a ton of great stuff.
Stephen O'Connor
2023-05
Very nice.bought some doggy bones.the children need protection like the pets.im not trying to be political but is Biden protecting us by letting all these illegal imigrants I'n.20 percent of them are criminal an the theirs the 700,000 got always an we dont know who they are.How many terrorists are now floating around the country.God help the children,the pets an every innocent person.I prayAMEN
Nick
2023-05
Best place for fish tank sales 1$ a gallon or 50% off.
Gina Paglia
2021-05
Friendly place to get your cat supplies at a comparable price to other Pet stores. Convenient to order and pay online and just walk in to pick up.
Rebecca Dombrowski
2018-05
Shannon was very helpful and knowledgeable about lizards. She helped make our dreams come true :)
Patricia Dowling
2024-03
No assistance in searching for a product. Rude sales staff. Probably because you are understaffed.
sh4branze
2023-10
We were to find a harness for our large dog. The employee went out of her way to help us find the best fitting . She even helped Fit it on our dog.
Roxanne Avery
2023-10
The store was clean and well stocked. Script is needed for urgent care food, which they do not carry.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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