3.6 (156)
738 E Delavan Ave, Buffalo, NY 14215
(716) 262-8968
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sandra Vaughan
2024-04
This is the nastiest store you can ever go in the staff is clueless the manager is the worst she needs to be retrained or a new position she is rude to but she need not to be nasty to people with the way her face look she needs a face lift that's why all the people was stealing when I was in there I just laughed and walked out embarrassing and disrespectful
Shay Johnson
2024-05
I hear this location is closing after they re opened what is going on
Lashaun S.
2023-05
I hate coming to this store but sometimes I have to, due to the hours I work also it’s close to my home. The workers are rude most of the time and you have to put them back in back in their place. The place never fully stocked or has what your looking for; neither is it the cleanest inside or outside. They close whenever they want often 1/2 hour to an hour before closing time ,today I came by it’s 7:27pm they were closed, No explanation on the door or anything. I am past done with this store. Customers please save yourself the aggravation and shop elsewhere. Goodbye!!!
Margaret
2023-11
Is this Family Dollar actually reopened or not. I can't get any confirmation. So frustrating. I see "workers" and employees. WHAT IS GOING ON!!!!!!!!!
PrincessofPower84
2023-05
I wish I could like the store better, as the staff is friendly and helpful and they usually have what I need, but unfortunately the area it's in is rather dangerous and unseemly. There is always someone lingering outside either panhandling or trying to sell you something. It's to the point that I rarely go to this location.
Rochelle Jones
2018-05
The store was fine. The staff is friendly, and I hope it stays open so that we have a decent store in the neighborhood. It's a shame we lost the Rite Aide across the street. I hope another drug store takes its place. As for the Family Dollar it would be nice if ther would clean the parking lot and the floor of the store.
Salehah Carothers-Abdullah
2018-05
The aisles are too narrow, the items need to be more organized and the workers definitely need to be trained on customer service and manners. One employee had to get through our line and instead of saying excuse me, he just cut some of us off like it was ok. This is my least favorite Family Dollar in the city. Too ghetto
Cynthia Livingston
2018-05
Walked in the store to drama yesterday evening. Store was closing before 9 because they said due to short staffing. Suppose to close at 10. We had 5 minutes to finish our shopping. Smh Family Dollar needs to do better. This is our community!
Tawanna Rice
2017-05
Ghetto and the workers were very rude about the bag policy. Yelling at me like they were crazy. Only reason i go in there now is because i had to curse em out to get some respect and it's convenient for me.
Markeyta Davis
2020-05
I’m always in family dollar on Delavan if not everyday it’s every other day I don’t live far from it I shop there a lot tonight made me don’t wanna shop there nomore I sent my husband to get a can of cream of mushroom soup he was rushing so he wouldn’t be late for work he picked up a can of cream of chicken it wasn’t even five minutes he ran back in there asked if he can switch they told him no that’s crazy
Angela Marshall
2019-05
Actually I was disappointed because Although the cashier was polite she seemed to not be intrested in Checking my coupons off of my total... Try to show her my email number she seemed to be too busy chatting with the other cashiers so I didn't get my discount love the store disappointed in the service just for today
Klb Smith
2019-05
While the young man that cashed me out was friendly which is rare. The store is always filthy and unorganized. Floors are dirty, never enough staff. The store needs a total overhaul. I totally avoid it unless necessary.
Frederick Cooper
2019-05
I like the family dollar on grider and delevan. Every store seems to have a unique signature. Theirs is a homely, corner store type. It has this and that. It needs more of the same products but in a bigger floor space.
Michelle R
2019-05
Good store to go to. Staff is friendly. The only problem is sometimes they don't have food stocked.
Na'Mia Kelly
2018-05
The staff are nice and so are the products although the floors need to be cleaned and the way their stock looks needs to be more organized
Lary Jones
2019-05
Don't always have enough items in stock and the staff feel very low energy . But it's alright enough.
John Jeffris
2018-05
Dirty,messy, products on the isle floor. One person on register 2 other employees doing nothing, and didn't seem to move from their spot for 15 minutes I was there. Again,Messy,and Dirty.
Daniel Schamber
2018-05
Employee attitude and enthusiasm is kinda down but over all not bad. Fairly quick and polite
Keilon Brave
2019-05
Yo it's usually a good experience but it was this one cashier with glasses short dark skin that was just a straight a****** all over a penny he got a real tough guy posture but he was scared to come outside I don't like that guy and I'm starting to think that the quality of that Family Dollar is very poor
hadiyyah
2018-05
This family dollars floor is so dirty. .shelves are unrganized, it just looks a hot mess in there, but they got what the customer needs.
Brenda Grant
2018-05
I was very impressed with the waiter at counter. She was very nice about my return thank you very much
Nick Kahabka
2021-05
Well it was kind of disorganized things were out of stock and it was very dirty and very poor customer service 😕
Cynt
2019-05
Good customer service. Didn't have of the products I was looking far.
Adrienne Meredith
2018-05
Messy, rude workers. In the past have bagged purchases in garbage bags because they ran out of shopping bags.
Jarry Tom
2017-05
I use to spend more 150 dollars in every week yet now they some workers very rude talk very rudely disrespectful employees Tell me to out fro the store I'm not going there anymore
Betty Martin
2023-05
Got everything I needed. Wasn't crowded. Stocking shelves.
Carla Bradley
2021-05
This family dollar is my go to spot for things that I need. The staff is friendly and very helpful.
Joe Stover
2021-05
Wonderful store has a lot of stuff the community need only thing is long lines
Paul Helmick
2023-05
They got to get it together that store always be empty
Angel Vargas
2018-05
Some of the staff is rude and they do not no how to answer the phone when they do they have an attitude
| Monday | 9 AM-7 PM |
|---|---|
| Tuesday | 9 AM-7 PM |
| Wednesday | 9 AM-7 PM |
| Thursday | 9 AM-7 PM |
| Friday | 9 AM-7 PM |
| Saturday | 9 AM-7 PM |
| Sunday | 9 AM-7 PM |
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