Family Dollar

3.9 (164)

3364 Bailey Ave, Buffalo, NY 14215
(716) 249-4136
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Keayona Woodard

2022-05

This place is going downhill. It's dirty, hardly ever stocked and there are packages and boxes blocking practically every isle. I can never get what I need because there's so much in the way. It's disgusting here.

Katrina Vance

2023-12

This is by far the worst family dollar ever. The workers are very young and rude. These young people need to be trained on customer service because they lack it. It was so bad here that I asked for my money back and went elsewhere to spend my money. Do better people!

Kristin Marie

2023-12

They have pretty much everything you need

Ej Scott

2023-05

I’ve lived in the same neighborhood for seven years, and never had a problem at family dollar today today me and my two children had the worst experience ever. They hired a lot of young kids who stand around and talk and do nothing while the lines are literally wrapped around the aisle I ask for corporate‘s number I asked to speak to a manager and the so-called manager. Candace told me I could look the number up. She was blatantly disrespectful and rude I ask for corporate number six different times another older gentleman. Start yelling at me telling me it’s not that serious. I can look the number up myself. I asked for corporate’s number several times I will be reaching out to corporate in the morning. do better.3364 Bailey Ave.

Dardra

2024-02

Always have what im looking. New delivery good visit no complaints

Justin Tramber

2018-05

Store is terrible. Manager is extremely rude and not helpful. Also caught her lying. She was yelling at her employees in the store. There are boxes everywhere. These carts with boxes on them seem like they are going to fall on you at any time. The floors are filthy. Prices are crazy high on alot of there items. Things are always broken. I also once saw there milk sitting out came back 2 hours later and it was still sitting there. Unless I need toilet paper I will not be going there. You have been warned.

Tracy Brown

2014-05

A so-called assistant manager is the slowest working person I have ever seen in a retail setting. She needs a desk job. The young man sweeping the floor had piles of trash throughout the store starting at the entrance. That is the only thing I saw when I walked in. There needs to be more training on good customer service. The manager needs to have more meetings for her workers and stress how important good customer service is in any community ,not just the white community.

Joan Gibson

2022-05

Store is under stocked empty shelves, can't find what I needed. Some staff is not so friendly and some are very nice and helpful. Compared to the suburd stores the East side sucks. Depends on the Area you live in.

Jokah H Jish

2018-05

Very convenient location in my area. But this store Sucks on Sunday. It was about 20 people on line and they had 1 woman working the register. Some of the patrons walked out today. They can do better

Regis Speaks

2023-11

I'll readjust my rating when these people start answering their damn phones

nicole charter

2018-05

Very clean and organize setting!Most times the cashier's are polite!!!Gives receipts and machines aren't sometimes out of paper/ or not working!Could be abit clutter but only when there's a delivery happening!

Natasha Touster

2022-05

Staff awesome, friendly and professional. Store a little disorganized, but to be fair, looked like they were in the middle of stocking. Good experience 🙂

Damian Alvarez

2021-05

Mostly great prices on household goods...

Martha Daniel

2021-05

I am a huge Family Dollar fan. That being said, I believe due to Covid 19 restrictions or lack of adequate staffing this location had serious stocking issues. Boxes full of unopened products filling each aisle made it hard to move around with a cart and several aisles were barren of products. This issue is plaguing many stores right now across the country. Family Dollar would be smart to review their hiring policies.

mi8chael Moore

2023-05

Unkept in need of organization of products aisles clustered employees can be heard using foul language. Ghetto expections fulfilled.

Gwendolyn dargan

2021-05

The Isles were blocked with a lot of boxes where there was no room to shop I had to move carts just to get items off the shelf. Also most shelves were empty

POT9 Music Group

2023-11

Cool place, line though😎

Veronica Fay

2019-05

It was pleasant. They were training new employee, 3 cashiers were open. Feels like family stores r them.

Klb Smith

2019-05

Avoid it at all cost.The store was dirty and stock boxes everywhere. Store and lot smelled of marijuana. Theft button going off on those who haven't stolen. wanted to give no stars.

Sandra Vaughan

2023-05

Door was broken the employees were great but very unsafe to shop here

Lamont with Solutions rutherford

2018-05

This store was clean, organized and the personnel was friendly. Fast check out. I visited this store at 7pm.

Deidre Gregory

2022-05

It was truck day I believe so boxes weren't unpacked and shelves were partially empty.

Dinika Huff

2018-05

Usually friendly...sometimes there are those snotty workers but for the most part they cool

Gloria Grams

2021-05

I like this store. They have a variety of products at reasonable prices

Gayle Hayes

2021-05

They're very helpful & polite even through this trying time

Michael (Mike)

2019-05

Too congested with stock in the isles but once you get to checkout it's pretty quick!

r.m patton

2022-05

Much better , in and out in 5 minutes 👏🏿👏🏿 and much better service very helpful 👍🏿👍🏿

Min. Elijah C. Barnwell

2019-05

Customer Service and I observed Team work to make the Checkout faster

Queen Twyla

2020-05

Everything I need in one store & the Prices are Good.

David Baldwin

2019-05

Over priced dirty nothing stocked. Can goods on the floor. Very messy. Very expensive for food.

Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 9 AM-7 PM

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