3.3 (133)
1459 Kensington Ave, Buffalo, NY 14215
(716) 431-3153
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jokah H Jish
2018-05
It smelled really bad in there today. Customer service is always great. Buy it could definitely be more organized in there. This store should be more than convenient it should be a reflection of the community. Some people don't have a choice where to shop. But at least it can be presentable to the people. I look forward to given a better review.
CL Davidson
2018-05
The cashier really needed help..she was very polite....only complaint with her....she was texting while checking me out....the girl with the green hair was walking around the store singing.When she could've opened another register or mop up the BIG puddle that had formed at the door entrances..with the mop prompt up by the entrance...no stock...shelves not faced...store just messy...and dirty.
Augusta Rochebrun-Harper
2018-05
They do their part to keep the aisles free of clutter, the lines used to be pretty bad to check out but with their new manager they have since improved. The store brand itself sells goods at an affordable price. Quality is in the mid range. Overall it is a good store.
Digg Bones
2020-05
I bought literally 4 items and the cashier was on her phone the entire time and forgot to bag one of my items. I got home to unpack and noticed the missing item and drove back. She says “oh miss you forgot your item” — No apology, no offer for store credit. I didn’t forget an item; maybe if you weren’t so distracted and used half a brain cell, you could bag 4 items properly.
Ms. White
2022-05
Cory has a very very very nasty attitude. I will be calling corporate headquarters. I have never experienced anything like this. Because he never seen a otc card before he act like I was stealing milk and candy. How stupid can he be.
Khalimah Halim-Wiley
2023-05
Found many awesome items in their clearance rack. The staff, which I encountered were pleasant and actually greeted me!
Larry Greene
2022-05
Just stopped in to pickup laundry detergent & spray starch. Great day to do laundry! Timing was right, I was the only customer. IN AND OUT IN 5 MINUTES . . . How about that!
Niece
2018-05
I went in to use my E coupons on my phone. And you can tell that the on cashier wasn't sure on how to use them. She asked the male cashier that was cashing & he couldn't help her. His response was"it only took off a dollar" & " my response was that's wrong is there anyway you can find out. "He said will it only took off a dollar & I don't know what to tell you". The manager who happened to be sitting there jump in & quickly assisted the female cashier who was cashing me out. By letting me Something didn't come off I had the wrong sizes for both products. He helped & the right size for both item's.
Joseph Craddock
2018-05
This place sucks. Can’t stand it here. This place is dirty never cleaned.the people who work at this place are rude. The talk on there phone when cashing you out with headphones.They ask insulting questions. DO NOT COME TO THIS STORE.... PLEASE. I wish I could give them no stars
Raymond Brown
2022-05
Manger has very bad attitude and poor work ethic. Makes me not want to go there. Store in very poor conditions. PLEASE MAKE A CHANGE!!
Kamla Williams
2022-05
My car is off the road so I had to but milk at the family dollar eesh! Never again! Then you go two rows over and the shelves are empty!
Kiahesha Ragsdale
2021-05
I honestly love this store. The workers are always so friendly and I love the vibe.
Dianne Jobson
2022-05
A more friendly manager than that idiot who manages the store on Kenmore avenue next to Price rite in Buffalo who refused to wait on me
Miko Noel
2021-05
The service was great but the store had little products
Lamont Maclin
2020-05
A little cluttered.. But still convenient. I think its time for a make over in all family dollar and dollar general store in the city honestly
Brenda Reynaldo
2019-05
It was terrible as usual one cashier and a wait in line for 15 minutes. How they think 1 person can do this is beyond me
Annette Young
2019-05
When you walk in the door the floor is filthy all the way through the store there rules you can't go down and wheelchair which is the legal the staff is talking about personal business from one line to the next line that's door is just a mess
Antjuan Dickson
2021-05
Always a good place to stop in quickly and pick up a few sundry items.
Susan Enyedy
2021-05
Not clean and store was stock when there. Not nice customer service.
Gayle Buchanan
2023-07
You can usually get everything you need
Rick Diehl
2018-05
The cashier I had this morning was very cheerful and wonderful to talk to
Kevin T Jordan
2023-05
always a good place to top for the little things.
Marcia Jones
2019-05
No, bottle return. Why sell itWe cant get our money backAs a senior i cant easily getTo tops, etc, dissapointed
Ernest Johnson
2018-05
4 workers and only one working they doing a lot of talking then serving a customer
Yvette Ransom
2022-05
Love the manager Carrie very helpful
sharlene harvin
2022-05
It was great, everything l needed was there!
Deneen Moseley
2018-05
One of my favorite places for quick stop for household items
Mario Blackmon
2017-05
Horrible!,always a mess, long lines ...slow cashing customers out.
Teonia Ingram
2019-05
needs to be organized, needs to be clean, needs more staff, needs work on customer service.
sionette dozier
2018-05
No help didn't want to sell me the sale price cause the sale was yesterday..on a toy..wow
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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