3.7 (180)
1909 South Park Ave Ste 21, Buffalo, NY 14220
(716) 515-4862
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Buffalo Reviews
2023-11
Rudest experience of my life from the employees. Walked in and politely asked if they were open because doors were open,cars in parking lot and people were walking in and out.I was told no so i said thank you and went to walk out. As i walk out the employees began to make fun of me said "is she slow" and "what she couldn't read the sign on the door" it wasn't that hard to respond and i didnt believe i was inconveniencing them but to them i did. The ignorant response I got was unneeded and your classless employees could use some sensitivity training.
Thomas Miller
2024-04
Every time I go in to the store they have cart loads of carts full of merchandise blocking the shelves how can you shop this way
Dawn KristeSis
2023-07
Store has great staff & large selection of merchandise. Isles are cramped. Their clothing section is cool and full of cute clothes. Staff was friendly and nice. I recommend this store.
jeongguk is babie
2020-05
it’s a great clean store, the staff are really nice. this lady always asks me if i found everything, which i appreciate. they have a nice selection of snacks for cheap & drinks for 75¢. only thing missing is atomic fire balls. i always feel welcomed. what are all the bad reviews for?
Drea Hutchinson
2022-05
I ran in for a birthday card and a gift card...and, ended up leaving my phone at the register. Not knowing the store or the neighborhood, i worried that it might not be there when I returned. A huge thank you to the cashier; and the mom behind me. You guys rock🤘🏿Also, the cashiers are friendly and moved the line along quickly.
Erica “Erica” Rojas
2020-05
The worst family Dollar! Lines are ALWAYS long, always smells bad, usually the employees that smell bad, and very rude! I absolutely hate coming to this location but unfortunately the closest to me. Needs better management! Oh not to mention you get harassed Everytime you check out to buy candy for a "competition". Very annoying!!!The only good thing about this store is the sweet old lady that works here! Best employee here!
Claudia White
2021-05
This Family Dollar had everything I need to keep me getting my family through COVOD-19. The staff is a polite group of people. The store had the products that I needed. Miss Linda is respectful, knowledgeable when I had questions I recommend the store just keep up the good service. Have a beautiful day!
Lee Caldarelli
2020-05
It's in a convenient location, and yes courteous employees, however, very very dirty store. Floors look like they're never swept or mopped, shelves are always disorganized. More merchandise on the floors and under the edges of the shelves than on them. It's a shame. So many expired food products in the coolers. Ridiculous.
Eileen Carroll
2018-05
Employees are always very friendly but as with all family dollar stores not just south park/tift location always messy. Boxes always on the floor in middle of aisle making it difficult to get through. The stores need to hire someone sttictly for putting stuff away so there wouldnt be such a mess all the time not rely on cashiers to stock when they are needed upfront to cash customers out
Jay Jay
2017-05
I live close by and basically come to this location often. The little young female manager has such a nasty demeanor. Then one morning a new worker that I never seen had started she was so rude. When I asked for a price check she said OMG it's to early for this. Then she rushed me so bad I forgot to use my five dollars off coupon. So I waited until she cashed everyone out had her call a manager and use my coupon. She said why didn't you use it when I cashed you out. I looked at her and said because you rushed me. But other than that it's a nice selection of items.
Al Valentine
2023-10
Nice store clean, kind staff, low prices 👍
Dave Baco
2022-05
Dirty. Manager let the line get 11 customers deep before offering to help. Clothes and shoes all over the floors. Sad work place.
John Balisteri
2023-05
I am pretty sure that all Family Dollar stores will be doomed to close unfortunately am none of the locations are stocked and they are always filthy
Fred Dains
2017-05
Of all the locations, this one seems to constantly be in disarray, and always pushing Snickers bars for contests based on how many they can sell. There's other stores not far that are cleaner and better organized. The staff here are VERY nice people though.
Sean McCarthy
2022-05
Not a fan of this location, always dirty and messy, and was looking at a safe that was for sale in front of the store because I was looking to buy one and the worker yelled at me for touching it, well I ended up going to Walmart to buy one and I actually got help from employee in purchasing one, not grief, won’t be going in here anymore
Lisa Lagattuta
2024-04
Looks amazing after the remodel
umbrella corp.
2019-05
I am legally required to carry an epidural pen on me for an extreme allergic reactions to bee neurotoxins as well as shellfish, i was denied service, and had police called on me for refusing to leave my bag up behind their counter; since i could get stung at anytime anywhere and go into anaphylactic shock. Also (and this is public knowledge and information can be requested by anyone) but one of the employees at this location was accused of stealing from someones bag (public police reports can be requested about this incident).
Andre Willis
2021-05
Cheryl always provided the best customer service I don't know about the Manager there though, she always seems to be either intoxicated or not that involved with helping anyone that comes in with any questions regarding merchandise or help with questions regarding the store, I honestly feel like Cheryl should be the manager.
Anne Green
2021-05
Masks were not enforced and it was super messy. A box of "cheap" kleenex was $3.50 but name brand was $2.50 and the small purse/backpacks I was looking at were coated in mud but still hung for display.
Judy Melville
2023-10
They everything I neededAnd ther very friendly yes there very friendly all the time
Darryl Gorski
2021-05
coolers are consistentely broken - store is always out of bags -- but the staff is always in good spirits -- hopefully coorperate can help the staff run the store more effecentelly !!!
Russ Rodriguez
2018-05
Decent shopping experience till an estranged employee with scraggly hair and a jittery demeanor rushed by me three different times in three different isles . Each time loudly saying 'scuse me' . After all three occasions I stopped shopping and cashed out with a couple items less than I intended to buy 🤔
Dannette Marie
2023-05
Very clean and attentive cashier's ....helps you find what your looking for....
Lisa Wilkinson
2018-05
I went to Family Dollar on South Park and I've been going there for 25 years for the first time somebody had a problem face and their reaction reflected on their job I think that people should smile more that helps and communicate with their customers that's called polite and respect if somebody in the store acted like that they would get kicked out and I think the people that go to the store need to work on how they react two others too
Lynne McCormick
2021-05
This store is absolutely disgusting..the floors are so dirty..the employees are nice..but they should be able to go work with new floors..these floors have been like this for years..
Holy Totemic (Holytotemic)
2017-05
Always looks messy. floors dirty, no public restrooms. One of the reasons south buffalo is becoming notorious for being a crap show.
Abd
2021-05
Terrible I went there it took tax for the gift card if I go to a different family there will be no tax I buyed 100$ gift card and they took like 15$ tax bro I'm done with this store.
Jennifer McCants
2021-05
Staff is great very Helpful.. But they didn't have bags and don't know when they are getting any?????
Patricia Gombos
2018-05
Sometimes the lines are too long, but the cashiers are always very nice and helpfull
Sharon Mucciaccio
2021-05
Family dollar on South Park Ave and Tifft St in South Buffalo is the WORST FD that I have ever been in. If I could give it a minus - 10 in this rating system I would
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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