Wonder Pets corp

Anne Ogle

2023-05

If I could give this place a 0/5 stars I really would. Words can not describe to you how horrific the animal neglect is at this place. Even other than that, this place is trying to silence all pet owners who know this is not even near okay. You are v lucky you are still open at this moment, but your luck has run out. You will get what you deserve

Elizabeth Lockhart

2024-03

Bought a kitten from them they had her advertised as a Turkish ToygerI paid 490 dollarsCome to find out through vet visit she is a COMMON DOMESTIC SHORTHAIR not a TOYGER as they advertised her to beThankfully I used my credit card for her purchase right on receipt says Turkish ToygerFraud by deceptionFunny how now this location on white plains road is now closed in a matter of overnightManager is very RUDEBuyer BewareUpdate 2/2023 upon providing proof from her veterinarian my charge for purchasing her was reversed and I am fully refunded

Queen Adri

2023-05

I love this store the prices are great especially the workers there. When ever I need help they are very helpful and there was a lady named Desiree which is one of the workers she is very kind and helpful. I would recommend if you need help with yours animals or need help finding the right food or things like that to go to the lady.

Desiree Reyes

2023-05

Omg! Wonder Pets on White plains is by far one of the best especially in the Bronx, the staff is just amazing especially the new staff and changes that they have made. Please don’t believe any of the none sense you see and please go and check them out yourself so much change and growth has happened within this last week with the need management I see they have. Please give them another chance if you have encounter a bad experience I promise you won’t regret. Ask for Dez she is by far one of the best I’ve seen there she’s the bomb. Wonder pets above all them other shops hand down.

Desiree Jimenez

2023-05

Wonder pets is by far one of the best places I’ve ever been and worked at we care very much for our animals and customers. They love coming to see me at white plains where they get the best services and prices ever. Come check us out and the great management we have now you will be so happy 😁

Kimberly Grey

2023-05

If I could give zero stars I would . Very prejudice, the past few months I have visited here multiple times, all I received is bad service . When you first enter if you are of a certain race they will not greet you, but if you are of their ethnicity they will greet you . The owner will be chatting it up with people of her ethnicity but when you are someone who is African American or from African descent comes in it’s a different vibe. The owner / manager exudes I don’t care vibes which is seen in how she treats her customers. Her and her employees act very standoffish , they act like they don’t want to give you service while have u standing there for more than ten mins and most times it’s because they’re they’re chatting it up with each other or customers of their kind. Also, they don’t answer your questions. If you are of African American or African descent or don’t speak Spanish , don’t come here unless u want sub par service while u see the other races get treated with best service, they only care about the money, not being kind to customers. Never stepping foot in here again, rather go to a pet co or pet smart.

Jim Vaz

2023-05

Just had the worse encounter at this pet store, with the store owners. Total refusal of an item returned. not used or taken out the , pakage . Total lack of respect for the customer she blew my mind on how to respect the custumer. lost a loyal customer.

Elizabeth Cabrera

2023-05

Loved my experience here. You get welcomed at the door and the customer service provided by Desiree was amazing 👏🏽 will definitely be shopping here moving forward

Dead Beat

2022-05

Great Service. Friendly Staff. There Very Straight Forward & to the Point. My Fiancee Loves Going Here to Buy New Fish, Reptiles etc as Well as Pet Food & Supplies.There Prices for certain Supplies aren't as High as Pet Co & Pet Smart. I'd Definitely Recommend Buying Whatever Pet Supplies From Here. They Have it All. There Always Reordering Supplies & Have New Shipments 📦. So if Your Looking for a Certain Type of Pet for Example a Bird, Turtles, Reptile, Fish or Even A Certain Brand or Type of Pet Supply or Pet Food.I Usually Call Before Coming & They'll Tell Me on the Spot If They Have it or not or If You Just Go without Calling 9 times out of 10 they have it. If not they tell you exactly what date within a few days they expect there Next Shipment. Versus PetCo & Pet Smart. They'll Tell You Oh Unfortunately We Don't Know, You'll Have to Come back another day or keep calling. Or If You Call Ahead They'll Leave You On Hold For So Damn Long, Sometimes Another Person Ends Up Picking Up & Saying How Can I Help you & You End Up Repeating Yourself only for them to tell you oh we don't have it or taking so long just to say we have it. Mind you there store isn't even packed.

Crystal Merejildo

2023-05

I think this store is great the manager does a great job on what she does never have I ever had any complaints everytime I come in I get ask for help and attended very well so in my eyes they do great and the manager is professional!!!!!

Aquascape Artists

2021-05

I love the variety of fishand plants.And the people they serve know so much. Thanks guys

Joseph Bosco

2022-05

I just wanted to see if they have a certain image that goes into the fish tank , they didn't.. but I been to so many pet stores that didn't have what I was looking for.. and the woman working there said I should try online.

C Class

2020-05

I always shop here my first stop from when I moved here with the family... Soooo I just bought the conure and it's lonely lol the brother did tell me to get the other one if I can I'm not sure if you guy's are open. Tomorrow but please save it for me I'll come get it Sunday 5/10 if not Monday thank you. The worker's are great to talk with and very helpfull.

Cristina Fernandez

2021-05

BEST PET STORE EVER. I highly recommend going to this pet store. They love it when I bring my dog and are very friendly. The customer service is great. Plus they have an amazing groomer.

Cookie Crum

2023-05

The one that the owner left running the place smelled like a liquor store rude and she shouldn't be working for the public or even animals anywhere.. It's chaotic in there no people service what's so ever I actually can't wait for this place to be shut down... Hoping for a real pet store to open

Shelly

2022-05

Horrible, Horrible phone customer service. I wanted to buy a pet as a gift for someone. I tried calling three times back, to back no one answered the phone.Instead they would pick up the phone & hang it up each time I tried calling. That is is totally ridiculous & a unprofessional way to RUN A BUSINESS.They give MINORITY BUSINESS A BAD NAME.

Vanessa Vega

2021-05

The first time I went to purchase a harness for my dog I had a great experience the second day I returned to have my dog groomed and I had the most horrible experience the workers kept talking on their cell phones ignoring questions I stood there 2 1/2 hours to wait to have my dog groomed mind you he’s six months and he’s a teacup Yorky 2 1/2 hours that’s absurd on top of that one of the work kept talking about customers coming in and out of the establishment in front of other customers I felt so uncomfortable I would never return there and when one of the supervisors asked me if I was being help I told him I’ve been here two hours waiting for my dog he had the nerve to tell me why are you waiting you don’t have to wait didn’t they tell you to come back no one even told me yet I can leave and come back and when I asked to speak to the supervisor to address the situation he had the nerve to tell me how is that any of my problems extremely unprofessional that establishment is horrible they overcharge on prices and the people that are working there are young with horrible attitude...And may I add my dogs grooming was never fully completed the supervisor went upstairs grab my dog brought him downstairs to me charge me and asked me to not come back

The Yellow Kid

2021-05

The prices are way too over priced there im guessing because its the only pet store in there but the lady with the red braids is very helpful and professional she was cleaning the tanks fixing the shelves n stopped helped me n was so nice

Tanya James

2021-05

Im a good customer of wonder pets and theres a manager there thats doesnt speak a bit of english and has the nerve to has a nasty character about her self and i spend alot of money there and i think someone else should be givin her position until shes learns english and how to communicate better with people

Jasmine Torre

2023-05

I never buy there again they lost 😞 me as a customer I spent a lot of money there very disappointed 😔 i’m taking my money somewhere else

chjase Thompson

2023-05

Very terrible store. Prejudice very apparent if your black or African American. I would give zero stars if I could

blaxkstar

2023-05

Places like this are disgusting and shouldn’t exist. Please do not support businesses like this!!! They are trying to cover up all of their torture to animals!!!!!

Demon walls

2023-11

They ready to help very nice staff

Jessica Vasquez

2022-05

Good store has alot to to offer to the community they also have a shots for the pets they just have a lot of resources so great place to go

Janet Bros

2021-05

There are very polite , nice and helpful when asking questions..I also groomed my dogs there and I was very satisfied....

Nelson J Flores

2021-05

Cool but very expensive it's good for certain merchandise but you can most of there products online at better prices

Jose Martinez

2023-10

Amazing service, knowledgeable staff.

Rashida R

2022-05

They have so many different animals. My son loves this place

Derrol Dunkley

2024-01

Nice.

Justin Richard

2023-05

Pretty good selection considering the area. I'd go again.