The Original Puppy Party!

Carmen G.

2018-05

I made the long trip here to potentially buy a puppy with my boyfriend. We were in a search to buy a cavapoo or a similar breed. I was so surprised of all the breeds they had and their prices. Way more affordable than CitiPUPS or any manahattan pet shop. The manager who attended us was very helpful and informative. He let us interact with the puppy before making a final decision. We left with a cavapoo mix who we named Marley. Its been almost 3 weeks since we got him and he seems to be perfect health. My bf and I are super happy with our little pup.

Tamika Stepheny

2019-05

Very nice staff, The cutest puppies😍 and my daughter loves her new best friend💜

Misty Lake

2020-05

Went over completely looking forward to a puppy buying experience, but I couldn't even get the attention of the ONLY worker there. He was too busy talking non stop to one customer while four other customers stood around invisible. It wassix customers at one point, but one couple left upset as they seem to be waiting for awhile before we got there. I doubt he noticed cause he went on and on explaining to a customer step by step on how to take care of a puppy. I get that's nice for that one customer, but what about all the "could had been happy puppy owners" he ignored? I was also interested in a few items for my other fur babies, but standing in front of him after saying a few times "excuse me" got me zero attention. So, sadly I never got to see either of the two puppies I was interested in.I think he could had told that other customer to hold a second while he asked what we needed and letting us know how much longer we needed to wait. Not saying anything to us and the other two couples just shows how unprofessional the business is. Surely, he sells puppies, it is a puppy store, but how much more he could sell if he greeted guest or at least acknowledge their presence.Dogs seems miserable and lonely in their cages behind the glass. I couldn't see a few buried in their shredded newspaper. The place just doesn't exude warmth or happy. Far from a "Puppy Paradise".

Elaine Deschamps-Garcia

2019-05

My husband and I were looking for a toy poodle for our daughter over the holidays. We were very skeptical about purchasing a puppy from a store but after reading the reviews we decided to visit the store. We had a wonderful experience, the owner is very knowledgeable and he walked us through the entire new puppy experience. He made himself available 24/7 for any questions or concerns and we even got a complementary follow-up with the Vet. Our Puppy is now almost six months old and we haven't had any issues. We highly recommend Puppy Paradise and wouldn't go anywhere else.

Eric Frazier

2022-05

This was one of the best experiences ever! I highly recommend this company, and they provided first class service all the way. Me and family had a spectacular time enjoying the puppies. I will definitely contact them again for another party.

Joanne K

2020-05

When I went into the shop, the workers greeted us and showed us the puppies they have. They took out the puppies we were interested and we got to play with the puppies. There were all kinds of puppies and they were so cute! The prices were reasonable. The workers were very nice and i got to play with the puppy. Unfortunately, we didn't get to get a puppy because we was gonna go on vacation soon , but when we come back, We will definitely get a puppy there!

Evelyn Vargas

2019-05

I bought my dog ​​here a year ago 😊. I return for my beautiful american eskimo, he is 11 months already 🙌🏻

Anissa Richardson

2019-05

Drove from CT to pick up a Miniature schnauzer. I was very nervous about purchasing a dog from a pet store. The process went very well and I felt comfortable with the support that was going to be given to me if there was a problem. The salesperson was knowledgeable about dogs and gave me a lot of helpful tips on how to care for my puppy once he was home. I have had my dog now for 6 months. He is an absolute love!! We had no problems and would purchase again. Thank you Puppy Paradise for my new addition to my family.

Estelle Banks

2017-05

Great store. Puppies comes with all shots and neutered. They have a 3 day money back policy. The staff are very polite. I've purchased dogs, boarded my dogs. They do a great job. Highly recommend them.

Mia

2019-05

The best pet store Ive ever been to. Went here about two weeks ago because my partner and I were looking for our first puppy, and we were checking out EVERY pet store in ALL 5 boroughs. So far all the pet stores we went to had dogs at almost 3 grand, the cheapest being 2 grand which is ridiculous. All the pet stores despite one or two treated thwir dogs horribly and the puppies looked malnourished. So we went to puppy paradise, and was greeted by the owner, Omar, and his corgi. They have a nice little selection of small dogs, and they all looked happy and ready to come out. We saw this perfect pomimo and we fell in love. We were not expecting to get a dog that day at all, but the owner was so helpful with EVERYTHING "no question is a dumb question" and he did not pressure us to buy anything but we decided to anyways. If you want a pet for life, this is the place! Reasonably priced, puppies are taken care of, and both owners are great. Also, we took our pup to the vet and everything was perfect. No kennel cough, which happens a lot with bad treated pet stores pups.

Gurgen Balasanyan

2017-05

A few things add up to the poor review:- The owner was very rude and didn't even bother stop for a second to properly speak to a customer;- They agreed to sell the puppy for 1K since we said it was our limit, once all the docs were finalized, we found out we had to pay $100 more.- They said the puppy was pad-trained when we were to buy him but he was not at all, and when we went back to the store, they said puppies do not come pad-trained and suggested hiring a trainer;- They said the puppy had all the immunizations, and when we took him to the vet, we found out he was missing two;- We had to return the puppy since we were not ready for a non-pad-trained puppy and they didn't even reimburse the exact half of the paid money, they said tax is not refundable.I would never recommend the business!

nancy henning

2015-05

I brought in my yorkie for grooming here. It's my first visit to this store. The store looks really nice. Chanel told me everything about the dogs grooming over the phone and she assured me everything would look great. I was really happy with their service. Free nail clipping with grooming is actually free!!.

Shannon Foley

2023-05

Really cute concept- staff very friendlyWe went to the facilityDefinitely could have been cleaner, didn't really look like it had ever been throughly cleaned which made it uncomfortable to enjoy our time (stains/ smells, clutter)Dog toys could have used an upgrade- falling apart, not enough, water bottles

Ofeliya A

2016-05

This place has horrible customer service and a mean supervisor.I called yesterday and was told to come around 11:00 am to get my dog groomed. Today I came, after taking a train and bus, getting a little lost around the area, and got to the place at 11:00. Keep in mind my dog was really tired and hot from the weather. We came in and the supervisor said he can't take us. We explained that we called and they told us to come, and that we lived far away. He didn't even care, all he kept repeating was "it is not physically possible to take him, we are full". There are a couple of groomers in the back, and not one worker offered to take him and say it was okay since we came all this way. They only offered to keep my dog in there overnight, and hell no was I going to keep my dog caged up all night long! The best he could offer was a wash, but I could obviously wash my dog at home myself.I could have easily went to any other grooming place near my area, but chose to come here because of the good reviews. I will not bring my dog here. These people can't make appointments and the supervisor doesn't care. Horrible people in this place!

John Villa

2020-05

I would have given 4 stars but our puppy had kennel cough which also affected another dog at the. The owner would bring the puppies to the community homes and schools so the behavior of the puppies were well behaved and accustom to handling. Other then the cough we would definitely go back to buy another puppy

Kenyon Partlow

2019-05

I purchased a Yorkie from Puppy Paradise in December as a Christmas gift for my wife and Mike was awesome and very professional. The puppy was an instant hit with my wife. She named him Kashoo. Mike explained everything in detail with regards insurance, to the free 30 day vet service they provide to check your puppy after purchase. He explained some nutritional facts for the little guy and told me to call him even after hours if I needed to. I would recommend Puppy Paradise to anyone looking to add a new life changing addition to their family.

Chantelle

2019-05

The best puppy store in Brooklyn. They helped me get over my 40+ years of fear of dogs in 20 mins. Allowed me and my kids to stay for over an hour. It was an amazing experience. Thank you, from the bottom of my heart!

Tatiana Chi

2015-05

Great haircut but my dog was unkindly rewarded with a cold, coughing and gagging for a few days. I was satisfied with what I paid for but didn't expect to have to make an extra vet visit for medicine to find out she had kennel cough. I hope this issue improves because I've been hearing a lot of the same complaints about this place, but not until after I took my dog there.

Yancy Smith

2018-05

I like this place. Purebred dogs are morally wrong I know but these dogs and the desinger mutts they carry are very sweet and healthy. Also, the staff is courteous and attentive. Somebody please get there soon and buy the puggles. They're great and I don't think I can do it myself.

Allan R.

2018-05

Was searching for a plain poodle, prices insane. Puppy Paradise had them reasonably priced. They don't have them out for anyone to play with. We negotiated, left deposit and picked him up a few days later. Brought him to our vet for exam, vet says he's in good health. On pick up they provided all the papers, breeder name/address, the warranty, pre paid microchip, vaccine history and gave us food. Omar very helpful, the other Mgr. Mike needs to brush up on customer service skills but he was ok. Dog great, playful, crate training going well.

James Gonzalez

2018-05

I really enjoyed coming here because this is the place I GOT MY FIRST PUPPY! He was a 4 month old beagle and he's now 5 months and he's been a very good friend to me. There are many other species of dogs. I saw Yorkshires, Pomeranians, shitzus, duchhund, chihuahuas, and many many more! Really recommend this store:).....My pup by the way was $1,000.00 dollars plus other things which added up to $1,190.00, it was worth the pay

Cleopha George

2019-05

We went to Puppy Paradise two weeks ago. Mike was an absolute darling. He was patient, pleasant and quite knowledgeable about different dog breeds and their temperament. He sold us a blessing in the form of a gorgeous Bichon Frise who is now named "Lou". (Best birthday present ever!). We took him to the vet and she praised that he is alert and healthy.Thank you Mike for helping us make the best choice ever!

anthony cona

2018-05

Mike Omar and the rest of the staff treated me with respect and patience. Great place to take your animals for bathing and Grooming. They will treat your animals like if it was one of theirs. Couldn't ask for a better place to take your pet. Thank you everyone for all your help with my dogs.

makyah blaize

2019-05

I bought my dog from here almost two years ago, and I couldn’t be happier. She is now my best friend and I’m so thankful I bought her from puppy paradise. Also the staff is great and kind, it also helps that they are near me

Ta'Mur Rasul

2017-05

Horrible staff. Inexperienced groomers. I asked for 1/2 inch cut off my yorkie. I got him back with no hair at all. The owner/mgt was even stunned. He didn't even apologize for the error. But the horror I felt was written on his face. I will never go here again. They do not listen. They cut your dog the way they want to. This is beyond disrespectful. Especially when I was asked what kind of cut I want him to have, they note it on his card and return him totally giving him what they want him to have all while charging me full price!!!

Tess B

2017-05

This was a great experience for me. The staff was very friendly and attentive. The only sad part was when a little girl came in to see the Puggle that I purchased. She called him Peanut Butter. When she realized that we purchased him she was so broken hearted the tears just rolled down her face. We let her hold him but she was still so sad. My daughter and I were in tears as well. He had an amazing effect on her and my family as well so we named him Magic.

Jay Brown

2019-05

Mike is simply the best. I have been there with 4 dogs and never an issue or complaint. Reasonable prices and wonderful haircuts. Its beautiful in there and little things for your pets needs. A++++++

samantha wilson

2017-05

Don't go to this places your dog get baths with soap you wash your dishes with and not the good kind . If you look real good there is a. Green big water bottle all the way in the back that's what they wash your dog in. Most of the puppy's are sick.

Merlin D

2018-05

Horrible place! We took our shih su Jedi on Thursday, he came home very sad, he didn't even want to play with our little pomerianen, which is so weird. He's black so we didn't notice anything that night, so on Friday I was just watching his behavior and I noticed his eyes was bloodshot! I was furious, apparently they somehow strangled/ squeezed him. I called them immediately, they told me to bring him in the next day, they gave us their vet to go to, but decided to go our vet, which basically told us he was held down harshly that's why the blood vessels burst in his eyes. Also his ears was so raw that it also needed meds, someone there is very rough when dealing with the dogs! I'm never taking my dogs there again! The owner paid our vet bill though!

kester phillip

2019-05

Took my mom to get a puppy and it was the most pleasurable experience to see all those puppies and little fur balls with so much energy jumping about... The caretakers were very caring I'm a very careful enough to explain a lot of stuff so that way as a consumer we can be mindful of how to take care of our brand new pets... Love you guys!