PUPS Pet Club

Gabi Shi

2024-03

I’ve bring Bingo since the store was opened. Bingo loves going to the daycare and play with all the other dog friends and staffs. All the staffs members are very kind and nice, very good with all dogs. They always supervise the play time and will send out a report card at the end of the day.Recently, they’ve added different classes, we tried the agility intro 101, it’s a very good way to bond with your dog and let them have fun as well.For holidays they set up cute photo booths. And have themed events to attend. It’s been a great year with Pups Pet Club!

Erica Skurnik

2024-05

We bring our dog Kobe to PUPS Williamsburg every week, and he absolutely loves it. We can’t ever walk by without him trying to pull us inside! The employees know him by name and we feel very comfortable leaving him in their care. Highly recommend PUPS to any dog owner!

Taryn Berman

2023-10

I’ve been bringing my mini Bernedoodle Remy to Anne for grooming since he first came home! We started with face trims to get him used to the process and now he’s a regular. Anne is the BEST! She’s so patient with him (and his hatred for the blow dryer) and we always get tons of compliments wherever we go. Remy also gets so excited when he sees Anne in the neighborhood. Couldn’t recommend more.

Lauren Sfayer

2023-05

Anne is my new favorite person. I had both my dogs groomed at PUPS Pet Club for the first time last week. Douglas is a Bernese Mountain Dog and Gremmy a 14 year old Yorkie with limited vision, allergies galore and chronic ear infections. Anne was incredible, knew how to cut Douglas’s double coat and Gremmy, who usually comes back from the groomer agitated and cranky was so happy and comfortable. It was obvious Anne was so gentle with her knowing she is a little granny. I have lived in Brooklyn for 2.5 years and have yet to be happy with any grooming for my pups and I will never go anywhere else! I can also say with certainty they have the BEST pricing in the Williamsburg and would still go back if it weren’t because their cuts were THAT good. I even mixed up the time and was late and they accommodated me with such positivity and understanding. Every single staff member I have encountered, it is so obvious they deeply love animals.I’m so happy they are here and my experience was so great, I am sending my puppy Roe for board and train this week. The trainer reached out to discuss my goals for Roe which was fantastic. Even the corporate office who reached out for vaccines, deposit, etc was very obviously an animal lover and even told me, “look at the camera around noon, all the puppies get tired and take a nap in a puppy pile.” This warmed my heart and I feel so great that my baby will be in great hands. THANK YOU PUPS Pet Club!!!

Katie Babich

2024-05

Having PUPS in the neighborhood has been so great for our puppy, they've been so kind and helpful with every service that we've gone to them for! Our puppy has gotten groomed, stayed for daycare and has weekly training sessions with Marissa - all of which have been so great and we highly recommend!

dana

2024-05

I would provide zero stars if I could. This facility does not perform services as advertised, does not provide the care of animals of which they promised, and certainly does not monitor the wellbeing of the dogs. We planned on boarding our dog here for weekend, within the first 14 hours I had enough.At 2:00 PM she had not been taken on her relief walk, so I called the club and they said they would immediately take her out.At 3:00 PM she had still not been taken out, I called the club again and they said they would address the issue and take her out.Finally at 3:20 she went on a relief walk, after having been at the facility since 9:00 AM.It's currently 11:45 PM and she has not been put to bed. She is sitting in the large room alone, no bed, no blanket, with nothing that we had provided for her. We had specific instructions that she be crated near other crated dogs, to which the staff noted and confirmed there were many other dogs being boarded. She has been pacing and howling all night, the facility forgot about her, doesn't care about dogs, and clearly doesn't monitor them 24/7 as advertised. This experience almost ruined our vacation and has traumatized our rescue pup. Shame on this facility, its neglect, and false promises.

Elizabeth K Booth

2024-02

We've been taking our beloved pup Barkley to Anne at Pups since they opened, and we couldn't be happier! Anne is exceptional – not only is the place very clean, but Barkley genuinely loves seeing her. Anne's efficiency is impressive; she takes excellent care of Barkley without making us wait for long periods. Highly recommend!

Kelley Martin

2024-04

Bruno LOVES pups pet club / he runs to the door when we approach and doesn’t even look back at me when I walk out. Friendly staff and easy to book. He comes home tired and content. My favourite part is getting the daily report card!!

Ellen Page

2024-04

PUPS Club is the best! Our Aussiedoodle, Rigby, goes to daycare once a week and Anne keeps him looking his best by grooming him about every five weeks. The whole PUPS team takes great care of Rigby, and — most important — he always loves going there. We also enjoy the extra events and training classes they offer. I feel lucky and grateful to have PUPS as part of the village that it requires to care for a dog in NYC these days! 😆

Lindsay Maser

2024-02

I brought my one year old sheepadoodle Lucy for her first groom with Anne whom I had already heard amazing things about! Lucy is very timid and cautious with new people/situations and Anne handled it like a pro! & gave Lucy the perfect haircut!I will absolutely be taking Lucy here for any future grooms! Thank you Anne and the team at Pups Pet Club for being so patient and gentle with my little anxious girl!

David Ma

2024-04

I travel frequently for work and I always feel reassured knowing my dog Patrick will be staying with Pups. The owners Dan and Alissa are lovely people and love their dogs and the dogs who stay at Pups even more. Awesome to have a high end, beautiful facility in Williamsburg!

Dylan Sites

2023-11

Since I got my puppy a few months ago, she's loved going to Pups Pet Club and I've had a great overall experience with the staff.Daycare: She typically visits for daycare a few times a week. The drop-off & pick-up process here is very easy & streamlined which I appreciate greatly. The staff is attentive throughout the day and always provides updates at the end of the day if there is anything that I need to be aware of.Training: Ray is a fantastic trainer that has been working with myself & my pup. He has a great way of instilling confidence while reviewing the brilliant basics & answering questions along the way. We look forward to our sessions and I've seen a great improvement in my pups leash walking and overall behavior.Pet Sitting: I recently had to travel internationally and organized Pet Sitting for her via the club. As she experiences some separation anxiety - this was a great option as she was able to go home with someone every night & be with her friends during the day at daycare.

Doralyn De Dios Brito

2023-12

We love taking our baby Panda to Pups pet Club. After trying several places in Williamsburg this groomer is BY FAR the best!! Anne, the groomer at Pups pet club is the most caring and attentive groomer we’ve ever met. Panda always looks great and doesn’t try to speed past the store front when we approach, which is a great sign. Thank you Pups pet club for your exceptional service.

Chandler Greenberg

2024-02

We've tried many groomers in the neighborhood and Anne is the absolute best! She is super patient and kind to our goldendoodle, who gets a bit anxious going to the groomer. He comes out looking great every time! Thank you, Anne!

Derek Parham

2024-02

At first, I was wary of Pups Club as it seemed like a chain and I couldn't imagine how a chain could beat out a more neighborhoody place. However after trying a few daycare locations, it's clear our dog Winky loves Pups Club and I highly recommend it. She literally goes into daycare with her tail high and wagging which I still can't believe (she's a pretty shy dog).A few things stand out versus other local daycare spots. First is that there's always someone at the front, other spots for some reason I walk by and it's usually empty. Second, their setup is that daycare is in a back room, not visible from the front (if there's a window to the dogs, they bark and react). Third, they have cameras which you can see the doggy rooms any time (for a cost however) which to me builds up trust as employees know nothing can slide. The two things I wish they did but don't today is feed the dogs around lunch and offer extra training during daycare, but maybe those will happen at some point.Other than daycare, we use Pups Club for grooming and they've done a great job and we're excited about things like agility classes. Lastly, all the employees are super nice and just seem like they really like caring for the dogs. I'm so glad they're here in Williamsburg and if you have a shy dog like ours, I'd check them out.

Colleen Flaherty

2023-12

Anne is phenomenal! She does such a great job on my pup. Anne is caring and patient and every time i leave happy. She makes my dog look amazing but also he is very comfortable with her and i think that speaks volume. Your dog will be in amazing care with Anne :)

Harrison Davis

2023-12

My Frenchie loves daycare at PUPS! The staff is friendly, facility is clean, and she always comes back with a huge smile after all the play.She always comes back clean, which has been an issue at other facilities with less oversight. We've never had any concerns about her safety. If you know Frenchies, you know their play can get quite intense. The staff is great about knowing her mood and whether she should spend time with the big dogs wrestling or with the little dogs lounging around.

B

2023-06

I had the BEST experience with my trainer, Ray Figueroa, at PUPS Pet Club in Williamsburg, Brooklyn! After just ONE class, everyone was commenting on how well-behaved my dog was! His decades of experience shows. 10/10 recommend!

Ashley Meninelli

2024-03

Anne did a great job with our cavapoo Olive. Olive gets quite nervous at the groomer but Anne was very patient with her. She came out looking fantastic! Happy to have this spot in the neighborhood now :)

Dominique Bly

2023-12

We love (LOVE) PUPS. Our dog starting going when he was 3 months old (he’s been going for about 5 months). The PUPs team is so wonderful. They really care for every dog - know them by name, give them quality time during the day, etc! We’ve also enjoyed taking their classes.

Robinson Perez

2023-12

I love bringing my dog Benji to see Anne at PUPS for grooming she knows how to handle his stubbornness. She’s very caring and takes her time. The staff is super friendly and facility is very clean.

Nicole LoRusso

2023-11

We’ve been bringing our golden retriever puppy to Pups Pet Club ever since he was 14 weeks old and have had nothing but a great experience. He loves going to daycare and is always so excited when we drop him off. We’ve also been working with Ray Figueroa, one of the trainers, who has helped us achieve incredible results in such a short period of time. Ray does such a great job at ensuring that you as the owner feel comfortable and confident and helps provide homework, videos of training sessions, and a lot of great tips along the way. I feel a lot more confident in having a dog in the city after working with him!

ed henderson

2023-05

We were excited that a new dog groomer opened near us in Williamsburg. We were able to get Bernie, our 2 1/2 year-old goldendoodle, an appointment today. When we dropped him off snd picked him up, he was VERY HAPPY! He got a VERY NICE haircut and appeared to have enjoyed his experience! We will be back next month!

Ashley Vickery

2023-11

We have been taking our sheltie puppy Cohen to Pups Club since March when he was 4 months old. Cohen LOVES daycare and all of the staff take great care of him. We feel so lucky to have this spot in the neighborhood that we love and trust.A major shoutout and thank you to Ray - who has been training Cohen to be a service dog since he was 6 months old. At 11 months now, Cohen is a perfectly behaved boy. We receive constant remarks on how well behaved and mature he is in public and people are shocked to discover he’s still just a baby. This is all thanks to Ray’s patience, dedication and training. We couldn’t recommend Ray or Pups Club more!

Rachel Rockey

2024-01

Lauren and Anne both do an amazing job grooming our pup! They’re super communicative and we will continue to go back. Thanks PUPs!

Alexandra Stathis Tsao

2023-10

We have had the most wonderful experience with Pups Pet Club. Our 10-month old Norfolk Terrier, Bao, literally runs to the door any time we pass by the building because he loves it so much. Bao gets tons of exercise and lots of playtime with friends every time he goes, so that he is a happy and tired puppy by the time he comes home. The staff is extremely loving, attentive and happy. The dog trainer, Ray, is also terrific. He's taught our little guy a ton in a very short amount of time. Pups is extremely clean and very safe with constant supervision. Another big bonus is that's its never overcrowded like some of the other pet care options in the neighborhood are. I would highly recommend Pups Pet Club to anyone who is looking for high quality care for their pup.

Sharell Bryant

2023-10

I’ve been taking my dog to Pups since he was a puppy and they first opened and it’s his favorite place. They have packages that are flexible to work with my different schedules and has been a great way for him to socialize with other dogs. The staff is always friendly and helpful and I can leave my dog knowing he’s in good hands. Would highly recommend using Pups, I’m so glad we found them.

Valerie Reimer

2023-10

Our dog Lennox just finished a 3-week train & play bootcamp with Ray Figueroa, and we could not be happier. Lennox went through puppy training about 2 years ago, but she still had some bad habits we wanted to work on. The results of her working with Ray are outstanding. She is so much more responsive, listens the first time, no longer pulling my arm off on walks, and is overall happy to work with us. We are thrilled with Ray, through the whole process he shared daily videos of what they were working on and gave us clear direction on how to continue the training at home.

jeff gross

2023-10

Pups Pets opened not too long ago and we were very excited to give them a try. Bernie, our golden doodle, met Anne, the groomer, and they’ve been “an item” ever since! 😄 Anne has such a nice way with him and he always comes out looking great! Thx for coming to the neighborhood!

Scott Kapuscinski

2023-06

We brought our rescue named Rospo to work with Ray and are amazed to see how the trainer has helped curb the bad habits in our excitable pitty-mix! Ray emphasizes a calm and commanding demeanor that is sure to bring out the best in any dog.