3.9 (95)
1618 Kings Hwy, Brooklyn, NY 11229
(718) 376-0157
Payments
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Albert Wechsler
2017-05
I went there, bought 2 iridescent for $50. They both died in less than a week.I have a very healthy fish tank with another 10 fish in perfect condition.This is not the first time I have this issue with this store.I called them and they told me that I had to bring the dead fishes to have an exchange, I told them I flushed them and I have pictures of them and they did not care.Horrible customer service and this is not the first time I have this issue with them.For $50 I learned an important lesson, DO NOT BUY FROM THEM!!!
Gigilp Maplestory m
2018-05
I bought fishes later developed white spot disease at this store. Their staff strongly recommended chemical cure that is toxic, it killed my catfish over night. They recommend all kinds of product to help cured my catfish, while they don't even know what was going on with my catfish. Never buy from this store again.
CorreyHope Kustin
2014-05
Don't forget the pet's on the holidays! They have a great selection of treats and good prices. If you want great items and small toys ...this is the place to come. The staff is busy but always takes the time to answer your questions.I was happy to find a matching collar and leash for my dog. They even gave me a free cookie for her.
Queen Deedee
2019-05
The manager was amazing very knowledgeable. I forget his name but it was after 4 he was short brownskin with glasses. With his assistance my tank is 200 times better fish seem happy
Ax El
2019-05
Staff is knowledgable and helpful in nearly all matters related to its products, even how to set up and maintain a fish tank. Occasionally nobody is at the register but i understand, they're not always full staffed and doing other duties in the back.
Giovanni Castellano
2019-05
Such a shame, I like visiting Petlands and occasionally purchasing something, but due to my experience with the man that works in the back by the fish, I would recommend you take your business to a different Petland. He was very rude and didnt seem to acknowledge any customers that needed assistance, instead stood on his phone until actually being approached. Looking at other reviews, it appears other customers feel the same way.
Elliot Franco
2018-05
A little bit of all your pet needs. neighborhood shopping without the big box feel. The company has been around 40 years. Good rep! You have this customer. Keep up the good work!
Pia MO
2019-05
The staff is always very polite, friendly and give good service. The store is clean and well maintained. The variety of products are great.
katie petro
2017-05
Been coming here for almost 20 years! Love it, everything is organized well, store is always clean, all the animals are very wrll takeb care of, and the staff are always polite and willing to help, overall a great pet store!
L Madrazzo
2019-05
When I'm in the area .. I go in cuz not all stores have the same merchandise..But people go in & everyone's on their own..Nobody comes to assist you...Someone could actually walk out with a load of stuff from the store & nobody would notice ..Everyone is in the back of the store not paying attention to the front of the store..!!!Not good !!I gave it a1 🌟 but I'd give it a zero
Vasant Sagram
2017-05
Some of the staff members couldn't be bothered if you have any questions. Had to get the person at the register help me buy some fish.
Faigee Sash
2018-05
Great place to buy your pets food. Very friendly and helpful. Place is cleaned and fully stock. It's right in the neighborhood. Easily to walk to.
Sid Rikarðsson
2016-05
This store would be a lot better if it weren't for the ridiculously rude employee with the laughable bleached blonde hair in a ponytail. Every time I come in here if I need something I have to deal with this attitude.
Michelle Hernandez
2019-05
I don't care for the selling of animals. They also are not well stocked. I get more variety of flavors of cat food at my supermarket. Staff not very helpful.
Maka Nozadze
2019-05
Everything looks pretty ok... except 🤨 fishies. I noticed at least 3 died fish, for about in 2 minutes. So... if u r not going to buy a fish, this store is ok. 😊
Angel Lassalle
2017-05
Amazing people never had a problem or any of the stuff that I put there do you do great by the customers and they're always willing to help
Michael Apfel
2018-05
Great store. Helpful friendly staff and nice selection of toys, food and accessorize for most pets.
Patricia Surrrey
2018-05
Cashier is rarely at register. Staff work in the back and upfront. Causes confusion as to who is next online.
Khari Davy
2019-05
*edit* Seems this location has been closed down. Definitely hope they open a similar business here as there are not many local pet stores.
Vazira Akramova
2019-05
One of nice store polite workers, more bird, it’s not for far for me good!
Dianne Lezama-Nestfield
2019-05
Its very convenient for me because itnear my job, there is one near where I live but by the time get home its close....
Mayer Chalouh
2019-05
Some workers are very helpful while some can be very stuck up and nasty...the manager for example had a lot of attitude.
selena ortiz
2019-05
Everyone who works here is so friendly and they are always helpful.
Edon
2016-05
Very wide selection of fish and very good supplies
Paty D
2014-05
Awesome and the people who work there are very helpful :)
Humble Rasta
2018-05
Very clean, NO dead fish in tanks
KYE MOONEY
2019-05
The current cashier with the tattoos is the absolute best
Roman S
2017-05
Great staff. Amazing selection
Stephen “Steef” Jacobson
2019-05
Nice selection of cat food
Nick G
2018-05
They were super nice
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