4.2 (127)
589 N State Rd, Briarcliff Manor, NY 10510
(914) 458-4181
petsagogo.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maggie Weinreb
2024-02
Zoey loves going to Pets a Go Go for boarding! I always know she is safe when I need to leave her. The owner, Nicole, is always very responsive when this neurotic dog mom checks in. Highly recommend boarding your dogs here if you ant to know they are safe and having a great time š¶
Emily Haft Bloom
2024-03
The best place for boarding, grooming and making sure your furbaby is happy and returned to you healthy and having had a blast! My pups are always excited to spend their day at Camp Pets a Gogo!
Christine Ashour
2023-06
A++++ I have had nothing but exceptional experiences since using Pets a Go Go for the past 5 years. This includes using their training program when my dog (a large breed) was a puppy (heās more well trained as a consequence than other dogs a fraction of his size). Only wonderful experiences with their staff who dote on the clientele. I find their entire process (getting my dog in and out of boarding) to be incredibly convenient and efficient. On the rare occasions I have had an emergent need for boarding they have been able to accommodate me (though I wouldnāt fault them if they could not). Of course you have to have a temperament check to make sure your dog is suitable to board with others, make sure your dog up to date on medical exams, vaccines and fecal tests- but that is to be expected from a facility that takes the health of their clients seriously. They do tend to run 6+ months behind on their invoices/billing but they tell you that upfront and I find their billing process to be streamlined and easy for me. If you expect to get a daily update while youāre on vacation then maybe this wouldnāt be the right fit for you. If you want to go on vacation and have no headaches or doubts while you are away that he/she will be well cared for then this is the place for you. Thank you Pets a Go Go for your amazing services you have open 365 days a week, your clients appreciate and love you!
Frances Sena
2019-05
The staff at Pets a Go Go LLC treat each pup as their own. There is never any question about my dogās safety in daycare and I know that heās in good hands whenever Iām out of town. My dog has been going there for many years and loves it!
Michelle Reyes
2023-05
Our mini poodle has been to Pets a Go Go in Briarcliff quite a few times for both daycare and boarding. I love the ease of the drop off and pick up whenever for daycare. My little guy is anxious so we were nervous about the overnights but they were responsive to my emails and even sent pictures of him. He got the attention he needed since he is a nervous fellow and I am confident and comfortable leaving him in their competent hands!
Tony Cerrato
2024-04
My dog came back happy and clean. From his demeanor, you can tell he felt safe and enjoyed himself.
Jennifer Ramirez
2023-05
Boarded our dog last summer and dropped him off for daycare once. Not only was the process difficult (had to send in my pets vaccines records several times after weeks of poor/delayed response from the owner) but the owner was rude. Our dog was not well and had diarrhea when he came back although we provided his regular food. We were also of the belief that they charged on the spot for service (which would have been fine) except they waited 10 MONTHS to charge us and then did so all at once. Had us give debit information and told us the total when we picked him up so we assumed we were charged at the time of service. Never had a place charge us the following year.
Paul Bausch
2023-05
Find another place for your pet. We boarded our dog and the poor communication in getting that done should have been a red flag. They do not answer phones or emails and if they do you will get a curt and uninformed reply of "everything is fine". We picked our dog up and she had two injuries (a gash on her bottom lip and a bloody front paw). I emailed them immediately and heard nothing. I followed up again two days later, nothing. I called and the owner, Nicole, offered no apology or explanation or even a little sympathy, she just pretended that she didn't get my email and then she told me to text her pictures of the injuries and she would show them to her consulting vet. Not sure how that helps me or solves the problem of my pet getting injured twice at the facility and they either didn't see it or didn't care. She then said the vet said it was just a nail scratch from playing. Ok, but what about the fact that my dog was bleeding from her face and from her paw and no one noticed?? Stay away from this place.
Jennifer Petruccelli
2023-05
I canāt say enough good things about Pets A GoGo! My sweet Haven has completed training, doggy daycare and overnight āslumber parties!ā My husband and I just got back from our Honeymoon and we felt confident leaving our girl in such good hands. The owner Nicole even called us the day we were bringing her and gave us really good advice! Her reassurance and guidance put our minds at ease. When we were missing Haven and just had to see a photo, I emailed the paw squad and photos were sent via text within minutes! Also, we absolutely love Emily. She is so friendly, patient and always answers all of our questions at pick up and drop off. Haven adores her which means everything to us! Thanks again to Nicole and the staff!
Chastity Bonano
2023-05
Itās taken my a year to give an honest review about this place because of the trauma. They were able to board my dog last year, very last minute. So they get 1 star for that. They were rude but I was in a bind so I had to look beyond that. When I picked up my dog a week later, she was filthy, nicked everywhere, shaking and in horrible shape. I will never take her there again. They did not return the special shampoo I dropped off (it was Rx) and were unapologetic about it. Board your dog somewhere else.
Lannie Hart-Lewis
2023-05
No stars! Nicole, the owner in Briarcliff was hostile and unfriendly from the beginning. I tried to execute all the requirements in order to board my dog but was met with no help and more demands. I am very glad they have requirements as no one wants their dog sick, however I tried my best so did our Vet and She accused us of being antagonistic and refused to board our dog at the last minute. It was for the best as I would not want my dog placed in such a hostile environment.
Luke Alt
2023-09
Yikes! The owner was SUPER defensive from the jump before we even brought our dog in. That tells me the business has been criticized a lot and sheās tense about it. Not the kind of atmosphere you want for your dog. Hostile and dangerous. Plenty of other options to choose from.
Ethylene Ziegler
2020-05
Pets a Go Go is our dog Winston's second family and a fantastic resource! Nicole, Carol and the rest of the staff love Winston just as much as we do, and he is always so thrilled to go there. As soon as we pull up to the facility, he can barely contain his excitement and practically drags me to get into the building. We have peace of mind leaving Winston for overnights because we know he is getting excellent care. And the grooming services are top-notch, too. We would be lost without Pets a Go Go. I highly recommend it!
Tricia McGrath
2020-05
I would not have survived puppyhood without Pets a Go Go. My very active lab needed to be out during the day and not in a crate while I was at work. 2-3 days a week made everyone happy! Now three years later we still use them regularly when we have long days away from the house or visitors who are fearful of dogs and vacations. When we were moving and in between houses, Nicole and her team helped us with very short notice. They love the dogs like their own- and are very observant- even getting them toThe vet if need be. I wouldnāt take my dog anywhere else!
Kattey Ortiz
2021-05
We cannot say enough good things about Pets a Go Go! Weāre first-time dog owners and have always felt assured that our pup is in great hands. Nicole has thought of literally everything with the services she offers and is quick to respond to whatever questions we have. Plus, the staff is beyond kind. We just love it here and canāt thank them enough!
sarah banner
2021-05
My dog loved it! She was groomed today and was so happy and comfortable š. She looks terrific and she is so happy and calm. We would love her to try daycare for some quality playtime. The environment is very clean, positive, friendly and organized. The dogs there are very content! Thank you for giving Lucy a great spa day!
Carissa Depetris
2015-05
I've been taking my dog to Pets A Go Go for several months now, and I am so happy to have them in my life! They are so caring for the animals (fur-babies) and my dog leaps for joy when we arrive. She can't wait to get back there and play! I love that there is indoor and outdoor space, and that if I can't do a day of daycare, there is a walker who will come to my house to take my dog out for some exercise.The crate-free environment is wonderful, and lets the pack sleep however is most comfortable to them. The grounds are clean and their Instagram account lets you check in on what's going on too!The customer service is amazing as well -- they always return emails promptly, and always know what's on the schedule. They really want you to be pleased and at ease when your dog is in their care. And if you need to change something, they can usually accommodate you. I've been so impressed by Pets A Go Go. It's a huge relief to have them to watch my pup when I can't.Thank you Pets A Go Go!!
Melissa Singer
2019-05
Both my submissive and relaxed senior lab and my energetic alpha 4yo German Shepherd Dog love Pets a Go Go! The staff knows both of my dogs so well and makes sure they happy during daycare and overnights. My dogs can't wait to get inside when we arrive, and are exhausted when they leave (which is a real feat since it is almost impossible to tire out my GSD!) Carol (trainer) is wonderful and all the groomers are terrific with furminating which greatly reduces shedding. We appreciate Nicole's (owner) fair rules which keep our dogs healthy, safe and excited to return.
Deborah Weitzen
2019-05
I wouldn't leave my dog anyplace else overnight or for extended stays. Nicole and her staff have had my back more than a few times when I needed an emergency leash walk or a needed my dog taxi'd home because I wasn't going to make it to pick him before closing time. I appreciate that she is so careful with vaccination records and temperament testing to ensure that the environment is always as safe as possible for the many dogs in their care. It is also the cleanest facility I have ever seen.
Debralee Hart
2019-05
I donāt know what weād do without Sit Stay Play! Whenever we travel, we know that our dog is in the best possible care, AND heās having a blast! We love seeing photos of him playing on Instagram. And most importantly, it wouldnāt be the awesome place it is without Carol! She, Nicole and the whole staff have always been there to help us and our beloved dog through emergencies, long trips, and even Hurricane Sandy when they cared for him like their own while we had no place to shelter him! The grooming is top notch too! We have moved twice and will always be grateful clients!
Ira Lewis
2023-05
Excellent job! Described what we wanted done... and it was done to puurfection! Very friendly... Found a new groomer for Luna and Tucker
Ritzel Boer
2023-05
I have to say the most unprofessional company I have ever dealt with in a long time. I inquired day care for my dog. No response despite several emails and phone messages. If you have no room that is perfectly fine just let potential clients know. I wish I can leave a zero star, but I can't.
Suzanne Phillips
2020-05
Nicole and her team are amazing. Jake has been going there since he was a puppy and now he is 8 years old. He is greeted as if he was Norm from Cheers. Everyone knows his name and takes incredible care of him. I know when he is there that he is well cared for and always has a special spot on the couch at Pets A Go Go. I highly recommend Pets A Go Go.
Kristin Colsey
2019-05
I have been using Pets a Go Go for over nine years for both their dog walking services and daycare. My experiences have been very positive and I have highly recommended this business to many other dog owners. Nicole, the owner, is extremely responsive and I trust my dog's care to her and her wonderful team!
Kelly Ann
2019-05
Pets A Go Go/Sit Stay Play is the ONLY place to bring your pup. My Duke is always so excited when we pull into the parking lot and he is always so happy (and so tired!) when I pick him up to go home. The staff have always been nothing but friendly and they very clearly love my dog and every other dog that walks in that building.
Allison Capozza
2019-05
Seriously the best doggie daycare anywhere! We haven't found anyone else that compares. It's like doggie camp and kindergarten! Our Maggie loved spending the day there, usually once per week. She would get so excited when we pulled up! The staff is amazing and plays with the dogs, they get a lot of indoor and outdoor play time with fun toys, including a little wading pool in the summer! Lots of open space to roam so the dogs are never cooped up. Their overnight care is top notch too. The staff truly cares for each dog and wants to make them comfortable and happy. The hardest part of moving away was knowing that our Maggie wouldn't be able to go there for doggie daycare anyway, but she is always welcomed back when we visit family in the local area!!
Lori Morton
2019-05
We have used Pets a Go Go dog walking and dog sitting for over 10 years. The quality of care and overall reliability is unmatched. They have helped out in several pet care emergencies, and I truly credit the fun and exercise our senior dog got with them for her exceptional 18-year longevity.
Laura Lerno
2014-05
I just saw this crazy review on Nicole's phone. Not only do I value the work that Pets a Go Go does but I would much prefer to be billed later even much later than to have an absentee owner or a no-show dog walker who's only interested in the check I leave on Friday for them. I've had those.I've known Nicole personally for about 5 years and my dog has been cared for by Pets a Go Go for the last 2 years. She's involved in everything. There is nothing more important to her than the care and treatment of my dog and cat. If it's a matter of covering a sick walker, she'll do it; if it's a matter of cleaning up the poop in the play yard when they're busy, she'll do it. She came and got my dog when I went into labor in the middle of the night! No questions asked, it just happened.So what if she doesn't bill on a timely basis? Here's an idea, you know how much you've spent, drop off a check at the daycare. I'll take late billing over another company's services any day.
Carlos F. Ramirez
2020-05
We use Pets a Go Go for daily dog sitting and for overnight stays when we go away. We also use them for grooming services. The staff is amazing and so are the owners. The dogs have plenty of room to run around and play. I highly recommend them!
Ashley Alger
2019-05
Excellent facility! My grandmother (who isnāt internet savvy) boarded her senior dog overnight and we were very pleased with his care. Looking forward to using for boarding and other services going forward. Their regard for safety and care is our baby is their top priority and we are thankful to have such high quality care.
| Monday | 7āÆAM-10āÆPM |
|---|---|
| Tuesday | 7āÆAM-10āÆPM |
| Wednesday | 7āÆAM-10āÆPM |
| Thursday | 7āÆAM-10āÆPM |
| Friday | 7āÆAM-10āÆPM |
| Saturday | 7āÆAM-10āÆPM |
| Sunday | 7āÆAM-10āÆPM |
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