4.6 (36)
1876 Pleasantville Rd, Briarcliff Manor, NY 10510
(914) 488-5670
petvalu.ca
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Virginia Benedict
2018-05
A uncommon Dog Wash self-served concept. Simply bring your Pets they will provide everything you need to easily bathe your pets. No more back strain with their spa-like raised clinically clean washing stations.They offer packaged foods for all kinds of pets including fish and rabbits.Knowledgeable staff ready to assist.
Paula Kowalski
2018-05
Besides being thrilled about the self dogwash (which is an absolute game changer and more stress free for both), the staff here is absolutely amazing. They are so knowledgeable and passionate - and obviously love what they are doing. Customer service wise definitely above 5 stars as well as friendliness across the team. Special thanks to all of you as it makes a huge difference. I have probably been to most Petstores in Manhattan and in the surrounding areas, but have not slightly seen such a great consistency in customer service and friendliness. Special shout out to Krysta, who mostly assisted us during our shopping sprees and Dog wash is an absolute gem and customers - both two and four legged just love her. Her recommendations and product knowledge and suggestions are/ were always spot on. Thanks so much! Paula & Eli & Pablito ... and the kitties (.... who were also treated like VIPs by the entire team during their Vet visit at the store, which is also offered on a regular basis for a great price...). Thanks again!!!!
Ashley Venuto
2021-05
Brought my newly adopted pup into the store and the staff was incredibly helpful in getting everything I needed for my pup! She can’t wait to go back, especially for a bath when they open those back up! Thank you pet Valu
Roger DeAngelis
2020-05
Good selection and friendly staff. I have a cat so I cant speak for the dog facilities (baths and such,) but if I did have a dog it looks like it would be a nice place to be able to give them a bath/shower.Only negative for me is I feel so bad for the betta fish wasting away in little jars.
Kristin Colsey
2018-05
Excellent experience at Valu Pets in Briarcliff! I brought my dog in for a self-wash and the staff was helpful and courteous. They provided the shampoo and towels...will return again soon!
Mary W
2019-05
I love PetValu in Briarcliff! Not only is it in a super convenient location for me, but the staff is always super friendly and helpful. The staff has gone out of their way for me before, too! I needed Greenie's dental treats for my kitty cat and the Briarcliff location didn't have any and one of the staff members by the name of Melanie actually drove all the way to Yorktown Heights to get me a bag b/c it would be awhile until a new supply came in. Thank you Melanie and PetValu! Keep up the great work! :-)
Paul Trapani
2019-05
Excellent service, bring your pet. Not only were was my dog welcomed, the employees went out of their way to help meet our needs. I've stopped purchasing pet products online based on this chains commitment.
Diana Duque
2019-05
I purchased dog training pads ($25) and they didn’t work. My dog’s pee went right thru them. I tried to return the package the following day and was told I could exchange for another brand which was $5 or to contact the vendor directly. I asked the manager for store credit and was told they couldn’t do that.
Gina Squillante
2020-05
Really good selection of products and food. Also neat that they have bathing stations where you can wash your dog! Very knowledgeable staff as well.
Kate B
2018-05
Second bad experience in this store. Tip to management: you don't have one person both shampooing dogs and handling the register. This is why people shop online. Going to Chewy now.
Maria klein
2018-05
Purchase food for our two cats and dog.Staff very knowledgeable and courteous always willing to help.Love the store.
rufino gonzalez
2021-05
They have every product for my dog and the have dog shower is fantastic i recommend 👌 to everyone
Lidia Ciamarra
2021-05
Love the pet wash stations!Convenient location, great selection of pet supplies
Heather Dias
2019-05
Great store the staff knows what they have and how to help you find exactly what you're looking for for you and your pet.
Melany DeLonge
2019-05
Amazing staff that knows what's best to help any furry family member
Antoinette P
2021-05
This place is closing down due to covid-19. What a shame. Nice helpful staff
Rose Johnson
2020-05
Staff are very kind, helpful & know their customers!
Ailene Osorio
2020-05
Great store, new client
Tim Birch
2019-05
Very helpful friendly and convenient
Gabriella jane DeLonge
2019-05
The store is amazing👍
Fiorella Madueno
2019-05
very good place a little to expensive
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