4.2 (121)
4601 Sunrise Hwy, Bohemia, NY 11716
(631) 319-6350
petswarehouse.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sean Devine
2023-06
Staff (& customer) was really helpful. We found somw good treats and toys for my newly adopted husky girl.
Janet Tasso
2024-02
Go there for my cat and bunny supplies. If I don't see it I ask and they are very pleasant and helpful. Prices are better than most pet stores.
Jim Benson
2024-02
Good pet store but has an "out of order" sign on the bathroom door for 2 years now. Ridiculous that they can't provide a bathroom for customers like every other pet store.
Corrin Paul
2023-05
The staff at this location is always really nice and very helpful. I'm purchasing a 30 lb bag of dog food monthly. We bought a special food and they always have it in stock, the one time they didn't they were willing to call up other stores and see if they could do ship to store.I think it might be a few dollars more than PetSmart but it's a nice store and I like shopping there mostly because of the staff
Urhighmiss Christine
2023-05
Great service just wish they ordered more u filter lights. I've been unable to replace mine, lost my fish after 13 years to ick
Donna Zabo
2023-05
Great but I just wish they checked on their loose dog cookie section a bit more. Maybe put the cookies in closed containers. Some bugs flying around and I had to double check for worms.
Tom
2024-02
I went there to get a few pet products.
Janice Paulsen
2018-05
This is the best pet supplies store. Prices are cheapest of all area stores. Usually its cheaper to buy online but their prices are comparable to online purchases. The employees are knowledgeable and very friendly. I have always found what I needed for all 4 aquariums.
Carol Pfeiffer
2019-05
What a wonderful store. The kids that work in there are so helpful and go out of their way to assist. The store is very well stocked with product and their prices are the cheapest out of any other pet store i have been to. I will certainly be going back.
jeanne coyle
2018-05
Horrible customer service they double charged my card , make sure you check your receiptsI was told they would reverse one of the charges and never didI called them three days in a row and each time they took my number and said they would call me back and didn'tIn the third day the person I spoke to was very rude. Calling hon and sweet heart telling to calm down . They asked for my phone number a third time to "look into it again" and that it was only 30 dollars no to get upset about. I don't care what the amount was they double charged me and told me they would refund the moneyNeedless to say I didn't get my money back from them and had to go through my bankThey do not know the meaning of customer service and seems they were hoping I would just give up on having my money returned as after being told numerous times they would reverse the charge they didn'tI was spending my hard earned money there every week I will not spend a dime there now and will make sure everyone I know doesn't eitherThere are plenty of pet stores that treat their customers with respect
Mike Oldrey
2023-05
The return policies in this store are not advertised in writing, except on the receipts. But management can be accommodating if you press the issue.
Dusse Lations
2023-05
Kiely is Amazing. HER CUSTOMER SERVICE WAS AMAZING. I WAS DISTRACTED THAT I LEFT MY PURSE. KEILY WENT OVER AND BEYONS TO GWT IT BACK TO ME‼️
Paul Szalkiewicz
2023-05
Horrible selection and very overpriced. Everything I bought there was stale like it's been sitting around a long time.
M Hofer
2023-05
Nice variety for all kinds of pets with polite and knowledgeable staff. Not a cheap place but decent nevertheless.
Cindy WongSing
2018-05
My 5yr old Pom/poodle was injured in the store 2-26-18 and was rushed into emergency services for surgery on her lil paw afterwards I spoke with the Christina the manager and I was told the supervisor /owner said he would get back to me well I went back 3 days later and the manager was nice in my face but I believe she was telling lies to the owner who got on the phone and told me to get out of his store and drop the fact that I wanted reimbursement if I wanted to be a customer again “Threats” I had to call the police and I was vendicated all over an accident now I’m forced to sue Pets Warehouse over something that should have been taken care of by the owner I truly believe this would have been handled differently if the young lady Christina working as a manager was honest to Bryan to cover her backside my personal opinion is she lied to him but the truth will avail in court and hopefully they let her go and hire a more accountable honest person in the professional world or any platform liars are always discovered but not before causing damage!!!!!!!!!!!
Kim Huhn
2017-05
Fantastic store! Pet and people friendly. They have the same brands for less with better service. It is my go to store for our dog and cat needs.
Valerie Radocy
2022-05
Pet warehouse has plenty of pet foods and accessories that other stores dont have since the pandemic. Prices same as other locations. Staff helpful.
Brienne Johnson
2024-02
Great customer service
John Doe
2023-05
Great little alternative. Quick in and out, got at least some of everything. Very nice staff.
David Weiss
2022-05
Terrific selection. A young and very helpful staff. Always find what I'm looking for. Woof.
A A
2019-05
Great place. Awesome selection, knowledgeable staff and great prices. Definitely my new go to spot.
Kristen Welte
2017-05
The store has a wide variety of pet items. The prices can get a little expensive but it's worth it for the convenience. The staff is nice and helpful.
Nicole Roletter
2020-05
I don't know I just like this pet store. Brought my golden lab for his first visit, praying he wouldn't go crazy in the toy isle. He did very well.🐕
Christine Gerace
2019-05
Huge selection of dog toys! Dog food is only a couple dollars more expensive than chewy but definitely less expensive than Petco. Very friendly staff.
Christine Franceschi
2023-06
Great selection of products, and amazing staff!
Holly Saake
2020-05
Very helpful staff. So clean and organized. Plus they had all the Stella & Chewy products!
Rob Tarsio
2020-05
My wife stopped in here today for dog treats for our pets. Totally unfriendly staff member who looked like the only one working here. Waited for him to get off his cellphone to get rung up. Back to petco in Patchogue I guess.
Sharon Abbondondelo
2021-05
Carries same as larger chain stores but less expensive. Thumbs up to the smaller privately owned businesses.
Hayley Mann
2020-05
Best price I’ve seen on Health Extension dog food.... even cheaper than online! Staff was extremely helpful.
Ian Lewis
2024-02
Great place Pet Friendly!!!
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-6 PM |
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