4.4 (197)
28525 State Rte 3, Black River, NY 13612
(315) 681-5970
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brenda Frehley
2023-12
Rick G.gave me outstanding customer service for a situation that I had.He is an example of what customer service should still be.Keep up the great work Dollar General!!
Justin Edgar
2023-05
I overheard a manager talking to the employee about her not coming in for a shift ( she was younger maybe 18) and it was in a very rude, unsettling manner. She said something along the lines of “idk what’s going on in your life for you to be the way you are but you need to stop” as a manager myself I wouldn’t scold someone for missing a shift, exp if it was covered. but hey what do I know. Seems like your store needs managers with better attitudes.
Sarah Sanderson
2023-05
Can't ever walk threw the aisles. There will be 3 employees and maybe 1 working. This store is a joke very unorganized and dirty, it used to be a good store but has gone severely down hill in the last year or so.
Joseph Raible
2023-05
Worst store ever, employees love to put carts in the middle of the isles so you can't go around and they are so rude even if you say excuse me!!! Don't go here, Great Bend is 1000 times better and more polite workers.
Tracey Fifield
2020-05
The store has great selection, but when I have to walk by smoking employees to get in the front door, and listen to certain employees curse while I am inside the selection means nothing. I have waited at the register for someone to check me out, while they are somewhere in the store. One employee showed up but I wasn't at their register, so was told that someone else would be right with me and again I waited. Put a bell at your register or something and smoke out back on your break!
Hugo TorresTorres
2021-05
Good people, it's just a little dirty. My opinion of dirty is most likely not the same as others, to me this place needs a clean up. It still doesn't stop me from coming here, it has good selection and like I said the people are great.
Angela Murphy
2021-05
The customer service here is always outstanding. I have ever had a bad experience in this store. I went in for boxes one day and one of the employees helped me on her break. They have an assortment of thi gs with great prices.
Melinda Paul
2023-05
Horrible service!!! I was in there a few Days ago and had the rudest employee. I couldn't find a type of deodorant thaf i always get there. So i asked A boy named martin he could help me with that item and he completely ignored me. I will never go to that store again!!!
Alain Etienne
2018-05
Lots of low quality, high-priced toys, great sales on sodas, and good customer service. Make sure you check the price of their everyday items against Walmart and/or Commissary. Can't compare, but for convenience of not having to go the distance to those stores....might be worth it.
Jurgen Verne
2021-05
Dollar General is a place to go to get in and get out quickly that is number one service is good all kinds of snacks paper towels toilet paper food frozen food for microwave fast food And they have all kinds of shampoos Deodorant razor blades even have phones that you can buy there It's a great store if you want something quick get in and out I rate it a 10 Stop by Watertown New York off of 37 and Route 11 coming in to Watertown on the right hand side you can't miss it have Good day
sharon hughes
2019-05
Good store but never any cashiers they only ever have one person and the line is always long and some of the workers take their time coming to cash u out
shayna alexander
2017-05
Everyone is always so nice. The store is always clean and organized. The store manager goes above and beyond to care for her staff and customers.
Kathie Valentine
2018-05
I love Dollar General, I go in with a list of 5 things I need and always leave with more lol. They have great buys & lots of products, saves me a trip to the grocery store.
Courtney Davis
2017-05
Rarely does it take long to be helped or cashed out. Staff is helpful, knowledgeable on store inventory & location of specific items. Has a large range of products, a little bit of everything.
Kristen Czerwinski
2021-05
Staff is super friendly, they go beyond to make sure you find everything you need!! One of the best DG's in our area!!
S. Doc Warren
2020-05
From the get go a professional job. Greeted by a professional and the store was spectacular, clean and organized I would avoid the state street location and shop here!
Susan Bailey
2018-05
Cashiers are very polite and helpful . Store is very clean and organized in Black River. Excellent job guys.
Dennis Smith
2020-05
Never have Jolt Cola in stock. They told me it sells out as fast as they get it. If true then ORDER EXTRA!!! Aren't you there to sell items??
Charles Coulter
2019-05
One of the best stores around... Great management team and friendly environment
Jessica Piddock
2020-05
Great selection it's local depending on where you live it has low prices on most of their items
Brice Fisher
2021-05
Great service been going there for year's you can find a lote of stuff in DG thabk you
Donald
2019-05
Anita and April are excellent salesperson employees help you in the aisles answer your questions easy checkout fast clean and courteous
Frank Evans
2023-05
Place was packed in isles prices ain't on right items items in wrong spots
Steven watson
2021-05
Good stuff and low prices, cleaned up new store look.
Rodney Teribury
2021-05
Clean store, pleasant employees, good selection of quality brands at competitive prices. Who needs Walmart??
Isaac Turner
2020-05
Small generalized selection. Had what I wanted, so I am happy. Quick and polite staff
Gaye Shatraw
2019-05
Great place to shop. Employees always very pleasant.
Aiden Milden
2018-05
A little bit of everything here, from food to household accessories. Prices are relatively low, good place to find a specific item.
Joseph Mack
2019-05
Pleasant customer service, the things you need are easy to find and within even a budget price range.
Paul Shepard
2018-05
Very nice, high price on some items but over all ok
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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