Veterinary Center for Birds & Exotics

Stacey Gifford

2024-06

Short story - they saved our budgie's leg and were exceptionally kind during the entire process. Emergency pet care is never cheap, but I felt that they were fair. I am so happy we have a reliable place to take our birds now when needed.Longer story - I was traveling and my husband called to say that our budgie's leg band had slipped above her joint and her leg was very swollen. After 24 hours it was much much worse, I spent hours calling vets in the area, but no one would see her and I felt that a lot of them were dismissive because budgies are not exactly expensive pets. I finally got referred to this clinic and they were so empathetic and understood my worry. My husband was able to take her in that morning. Dr. Huffaker called me and explained everything in great detail and took me through a bunch of what-if scenarios. They her anesthetized and band removed within a few hours and she was on her way to recovery. They explained everything clearly to my husband who is no the primary caregiver to our budgies. I honestly believe she would have lost a leg or worse if they had not been able to see her that day. We're almost 2 weeks out and she is back to her feisty self. I am so grateful.

Valeria Lopardo

2024-04

All the staff of the veterinary center for birds & exotics are incredible and very caring! Dr. Dewey and all the staff their take such great care of all our furry babies and especially took care of our special lemon Geneathan til the end💕💕We can’t thank them enough for the love and care they put in to our pets and will always continue to go there with all of our furry babies 💕💕

Matthew Freader

2023-09

Yesterday we had to put Betsy to sleep. God it was terrible to make the decision but I don’t think any other vet center would’ve been as supportive as the people here. I don’t feel they overcharged my grief and the gentleman who helped me allowed me to be a hot emotional mess.I traveled from NYC to Bedford Hills and was worth every minute of travel to find such nice people. Please consider coming here if you have an exotic type of pet You won’t get the same care in the city. Thank you so much to the staff here.

Carolena Pizzuti

2024-01

I never leave reviews but given my history with losing my rabbit in a neuter surgery, I was hesistant to have my new rabbit get spayed. I went to this vet for the surgery and I an so happy I did. You can definitely trust this place with your pet. They are very informative, gentle, and kind. They are thorough with their work and they care about the animals. I brought my rabbit in for a spay and they did a fantastic job. She is healing super quickly and healthy. 100/10 - I highly recommend.

Marissa Detlor

2024-05

-My rat died and I feel they had a part in itMy review will be completely honest which means I will share the great parts of this place as well as the not so great. Rated 2 stars mostly because their prices are outrageous. I was quoted a common mammory tumor removal (not too big at the time) and it was over $2,700. For a one hour operation on a small tumor. It was so insane. I posted the estimate to fb rat pages to see if it was normal… every single comment said that price was outrageous and I should look for other spots to do the surgery. So I did. Mind you I’ve already paid this place well over $4000 for my 12 vet trips to them in the past 4 months. I finally found a place for a decent price but had to drive to Long Island 1 hour 40 mins one way. Did the drive and the vet found mites and couldn’t operate. Which led me to question why didn’t THIS vet care to find or mention the mites out of the ridiculous amounts of times I’ve brought them here to Bedford exotic. And I was just there days before I brought her to Long Island so that was a huge inconvenience and waste of gas/$. Surgery postponed and $400 + later to remove the mites. I finally get the surgery date 2 weeks after the mite info was obtained, all while the tumor keeps growing. Today was the surgery day, everything seems good and they said she seemed the perfect candidate for it. In the middle of putting a memorial video together for my other baby I just lost and still grieving for, I receive the horrible news that pika (rat undergoing surgery) didn’t make it. I can’t help but think if this place wasn’t so damn money hungry, I could have had the surgery done weeks ago and if they were attentive to the mites from the get go. I feel she would still be alive if it weren’t for this place.But here’s the good parts of this place I have to mention, if you have unlimited excessive funds to drop, the doctors are incredible with the patients and I’ve always had good appointments with them.I even called for an emergency and they saw my rat within 10 minutes and the doctor seemed to genuinely care. He was also super empathetic to the fact I didn’t have tons of money to spend and tried to do his best to take unnecessary things off the bill. Which I appreciated. All the doctors I’ve seen are excellent. They seem to care for their clients, but unfortunately the owner of this establishment must not care enough to make the prices reasonable. And the girl at the front desk needs to learn different human emotions than just being overly professional “nice”. Anytime I was crying in the office, she couldn’t care less. And when I brought my rat in to be cremated, instead of being a normal human and saying “sorry for your loss” she kept smiling and said “have a nice day”. Like b**ch my baby just died, and you want me to have a nice day? 😂 also they spelled my rats name wrong on the cremation certificate and it was “out of their hands to fix it”. So that never got fixed.Anyways they are good but mostly bad but if you go here beware they are money hungry and would charge you for oxygen entering their facility if they could lol.

Makenna Raspantini

2023-07

Dr. Marion and the staff were so helpful and compassionate and even though it was/is a heartbreaking experience for us, they made it a bit easier in a way to say goodbye to our 10 year old beardie. Unfortunately in our area, there is a shortage of emergency 24 hour exotic vets, so we ended up driving from Owego, NY to get our beardie seen as this was the only hospital who would accept us. Unfortunately our bearded dragon Gypsy didn't make the trip, but they had already prepared for her beforehand and did all they could which I appreciate so much! Dr. Marion was very knowledgeable about what had happened and told us everything to bring us some comfort, which again, I appreciate. I recommend them and if we lived closer, they'd be my go to vet!

Jennifer Lazor

2024-04

Dr. Huffaker is a very caring person and I'm so thankful we made the appt to go in. Exotic veterinarians are hard to find, and a good one is even harder. I brought my chinchilla in as I was concerned for her teeth and why she stopped eating, and Dr. Huffaker took his time with her to make sure she was comfortable every step of the way. Made sure to discuss everything in detail and never pushed a service that I wasn't comfortable with.The biggest thank you and appreciation I have came after our appt. After the weekend my chinchilla got worse due to an underlying condition we found that progressed rapidly.That morning I called to try and squeeze her in as an emergency visit and I had a chance to talk on the phone. He was able to help me find a time to squeeze her in and never tried to rush me off the phone. Sadly my girl passed away in my arms shortly after. After my girl passed I canceled my appt through text.Dr. Huffaker called me later on that evening and he went back over her xrays and her case and wanted to discuss it with me. I am so incredibly thankful for that as he helped me know it wasn't my fault, and stressed that I did all I could for her. It's hard to come up with the words but I appreciate it more than I can say. If I am ever able to have another chinchilla, I would not hesitate to bring her back there.

Drew Caico

2024-05

Disgusting money-hungry establishment. They killed my rat. Grossly marking up surgery prices - over $700 MORE than every other place in the tri-state area. (Total was in the thousands) We couldn’t afford the surgery so we had to drive to Long Island to get it weeks later. (This place offered the same treatment for almost $1k less). She didn’t make it because the tumor got too large in the time it took for the new place to see us. Bedford Exotic has blood on their hands.

jennifer carroll

2023-10

So impressed! The Veterinarian was so kind and helpful with all the care we need to give to our new Baby Bunny . The Staff is always helpful , attentive and very caring. I know Mason is in good hands here .

Isa Jones

2024-05

If you are serious about care for your exotic pets, then this is the place to go. Worth the 1.5 hour drive to finally receive high quality care for animals who typically don’t receive that at your general vet practice.

Andy Ferguson

2023-06

I've been bringing my pet rats here for at least seven years -- multiple mammary tumor surgeries went without a hitch due to the care and attentiveness of the staff; and, though due to covid restrictions pet parents can't enter anymore, I remember how much the staff would take the time to comfort my rats before an evaluation before the curb-side rule went into place. As well, when my rat was declining in health and needed to be put to sleep, the vets allowed me to come inside the building so I could hold her and I appreciated it more than anything. More recently, Dr. Dewey performed surgery on my rat Hermes and explained aftercare for my rat's surgery in detail and was very clear and understanding (and, she was able to get my wormy rat into a protective wrap, which takes skill). She noticed I was nervous about Hermes escaping her wraps and the wound opening and assured me that she would be on call if there were any problems. I couldn't recommend this clinic anymore -- I trust them with my pets, no problems.

Audrey Hiney

2023-12

The staff here are so kind and welcoming! No matter if it's for routine care or you are rushing in with an absolute emergency, they take the time to understand your pet and their environment to make the best diagnosis and care plan. I've had both of my red eared slider turtles here for care, and each time have felt that the doctors and staff have provided the best medical care with genuine emotional care as well. Highly recommend

Kelly Devi

2023-12

I have brought my bird to the Veterinary Center for Birds & Exotics for many years. I couldn't be happier with all the services received here: annual check ups, treatments, grooming, and boarding. All of the staff are knowledgable and passionate about birds. They expertly handle, comfort and talk to my bird during her visits. The veterinarians and technicians are especially great about giving helpful advice regarding bird care, behavior and nutrition. They also take the time to fully explain treatment plans, fees and to answer questions.

Yolanda Reddy

2023-11

The service at this establishment is phenomenal and the staff is very friendly! The doctor is very knowledgeable and give clear and helpful advice. They did a great job with my bunny!

Harley Pastore

2022-06

We've been bringing our three rabbits here since they were tiny babies. They've all gotten fixed here and visit regularly whenever there's a problem. We've always had amazing and effective treatment that keeps them all happy and healthy. Dr. Dewey and Dr. Marino both have rabbits and really know the ins and outs of rabbit care. The staff are fantastic and super knowledgeable as well. We've had our share of emergencies and it's such a relief speaking to them when we call in. Everyone here loves exotic animals and is passionate about caring for them. I seriously cannot recommend them enough.

nisa rauschenberg

2023-06

My tortoise was horribly mauled and the staff and dr were professional, knowledgeable, kind, understanding, and helped calm my jangled nerves. They provided excellent emergency services and took time to review ongoing support care.

Lessie Branch

2023-12

Grateful and thankful to have been referred to Veterinary Center for Birds & Exotics for my fur Grandbaby. Her name is Tenshi but I call her Pookapotamus. Other nicknames I call her are Mamas. I'm Nanas.When we arrived they took Pooka in right away. Dr. Hess came out and chatted with me as well. We talked about of sons, our pets, etc. Pooka had to have surgery to remove a blockage (hairball). Dr. Marion called me right away to let me know that the surgery went well. He called me everyday twice a day to give me an updates on my Pooka. I appreciated that. As crazy as it might sound, I've grown to love my Little Critter. I'm glad with the help of the amazing team at Veterinary Center for Birds & Exotics, Pooka's stay is extended.With a thankful heart,Tenshi (aka Pookapotamus) and me, (Ba)Nanas

Desiree Anne

2023-11

Super kind, patient staff and vet who are very knowledgeable about exotics. Thoroughly explained everything and gave reasonable options for treatment, answered all questions. So happy I found a great NY avian vet after moving from south NJ

Sophie Cymone Bolla

2023-08

The staff was informative, non-judgmental, and very kind when giving my rabbit his first check-up in several years. They were also very loving and took great care of him when he was boarded there. I would highly recommend this veterinary center.

Lisa Zeller

2023-10

I have been coming to Veterinary Center for Birds and Exotics for quite a few years with several ferrets and am very happy with the care given to my fur babies. The staff is very caring and helpful. I always recommend your services.

ChrissyB Beauty

2023-08

DO NOT TAKE YOUR PET HERE! THEY ONLY CARE ABOUT MONEY IN MY OPINION. They charged me almost $600 for my Guinea pig but literally did nothing to help her. All they want to talk about are fees. Don’t let the good reviews fool you like they fooled me. They care about your pockets NOT your pet in my opinion. EDIT: I was contacted by the owner of this vet asking me to take down my review because it's negative. ABSOLUTELY NOT. This is my OPINION based on my own experience. In my opinion this place allegedly only cares about money. I will be taking legal action. The point of reviews is to express your experience and that's what I'll continue to do. Make your own decision, I'm simply stating my own opinion. I will NEVER let them touch my animals again. I'm disgusted.

Lena Lai

2023-06

I love all of the staff as they are all truly professionals, especially Dr. Huffaker as he not only cared for both Daphne and Honey. Dr. Huffaker truly gave intensive care and time to Honey as she was unfortunately very ill. He was still able to give her the best treatments and loving care despite my limited finances at that moment. On that note, he is truly a beautiful vet as he tried to save Honey to best of my situation ever so tenderly and compassionately. He is wonderful and amazing both personally and professionally as he treated me with the most utmost respect and care to a fellow exotics animal lover. In short, I highly recommend this vet center for all exotic animal lovers alike as they love them nothing short like family. Ty for taking care of my babies!!

Tim Murphy

2023-06

During the last month, two of my budgies were examined by Dr. Marion on an emergency basis. On very short notice the Vet Center worked with me to get them in. The exam was thorough and Dr. Marion spent the time to make sure we understood what was going on, possible treatments, and prognosis. I'm happy to report both of our feathered friends have recovered nicely. I'm certain that without the care and expertise of Dr. Marion and the Vet Center the outcome would have been bleak. I trust them so much that I travel about 6 hours round trip in order to get the very best treatment for these small members of my family. Thank you all so much!

Animal Training by Joselyn Impastato

2023-06

There is so much to say! I’m just so thankful to everyone, the doctors, the vet techs, and staff, everyone who supported Kiwi and saved her life when she underwent the emergency surgery. I’m just so grateful Kiwi is still with me and she’s doing so well! I plan to schedule a follow up exam on her incisions to make sure they are still healing well before she resumes her normal activities! Again sincerely from the bottom of my heart THANK YOU for saving my sweet girl Kiwi!! She wouldn’t be here without you and your amazing dedicated team!!

M K

2023-06

We have felt so well cared for by Dr. Marion and the team here. Dr. Marion was thorough and thoughtful throughout the ongoing treatment of one of our rats, who we brought here after our original vet was unavailable. The compassion we received by all the staff during our multiple visits exceeded our expectations, and helped us get through this difficult time. I am so grateful we found this vet center. It's a true gem.

joe warnot (Stoner MaudPie)

2023-07

Exceptional experience and knowledge. Puts pet care over cost. If you want something done right and are scared to go local. Go here. They give so much info that you feel like you took a class. You leave with more than you pay for. The life of your pet is priceless and the knowledge is a bonusSpayed 1 rat. Spaying 2 more soon

Vivian vee

2022-06

Kind, gentle and empathetic! The staff at Birds and Exotics are absolutely amazing and I can't speak highly enough of Dr. Hess. My sweet bunny Bella was in critical condition, so we found ourselves at this clinic under less than ideal circumstances. Dr. Hess was incredibly communicative and ensured that I understood everything going on including the pros and cons of each treatment option. My bunny couldn't have found herself in better hands and I can't thank Dr. Hess and the team enough for saving my little girl!! Highly recommend :)

Ashley Lantigua

2023-10

Amazing staff! They treated my Guinea pig with love and respect. I brought my Guinea pig in after he had an overgrown tooth and thanks to them, he is in high spirits. Thank you so much!!

Andrew H

2023-06

Stay away from this veterinarian. I brought my rabbit to this veterinarian because my rabbit was having GI stasis. They charged me almost $1,000.00, but did nothing to help my rabbit. I had to bring my rabbit to another veterinarian to help her.UPDATE:. This place does nothing but provide false information. Michael is my middle name. I never sued two veterinarians before. The case was dismissed in Court only because I did not have an expert witness that was willing to testify against this veterinarian. The veterinary practice is a tight knit community. Veterinarians don't testify against other veterinarians because they don't want to be blackballed and lose referrals. Furthermore, if my rabbit was doing better as this veterinarian alleges, why would I have brought my rabbit to another veterinarian the following day? This veterinarian almost killed my rabbit by not providing the care that she needed.

Samantha Holotko

2023-06

Dr. Huffaker and the rest of the staff are wonderful. I came in with my ferret on an emergency basis which ultimately ended in euthanasia after a few tests revealed the severity of her condition. I can’t thank them enough for making this difficult experience as positive as they could. Dr. Huffaker was thorough, realistic and most importantly, caring in her last moments. These people love animals, yours are in good hands here.