4.6 (75)
1851 Sunrise Hwy, Bay Shore, NY 11706
(631) 206-1047
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J B
2024-01
Staff was super friendly and helpful when we dropped off our dog off. When we received her back she seemed ready to go home and a little fearful. When we called to speak to them about how she did they didn’t remember our dogs even though we were in a few minutes earlier.
Maria
2024-04
Horrible place. My dog came back traumatizedCustomer service in grooming also worst of all their Long Island stores.
Yanira Martinez
2023-12
My dog absolutely love going to Joanne, she loves and adores my boys like they are her own. We go just for her!
Valerie Madeska
2023-12
We stopped by to see if we could get our dog’s nails clipped and they fit him right in. They did a great job. We will be back.
Anthony Fermin
2023-12
The groomer Roxanne was very genuine polite and very kind to charlie. Her customer service was very excellent
Soul Excelsior
2024-04
Fast caring efficient! Love this location! Highly recommend!!!
Suzie D
2022-05
The woman who clipped my pup's nails was so gentle and kind and attentive to my nervous little dog. It definitely puts both my nerves and my pup's nerves at great ease to be treated so well and taken such great care of! Thank you so much-- I wish I got her name! She is truly the best!
Kate Kearney
2021-05
Great customer service! They even called to reschedule because of an impending snowstorm. This was the first grooming visit for my dog and he came out super fluffy, happy, and smelling wonderful! They did a great job on his nails too.
Juliana Pamphile
2023-11
My dog came in for bath and trim and nail service and teeth brushing. She loves it there
Susan
2023-11
Easy in & out in Hero's came out looking good smelling better. Thank you Joanne.
Deb Milligan
2023-10
On time, friendly, professional and a fantastic job with both dogs nail trim and teeth brush.
aleisa rainey
2021-05
Jules was really great. She went above and beyond for Tonka.. he has really dry screen and she offered to do additional services to help soothe.. she was amazing. She also assisted with getting his next appointment set for up for next month for his birthday.
Gabriella G.
2021-05
Danielle is fantastic. My dog is a difficult client but Danielle manages to give him the best haircuts. She is simply amazing, and extremely skilled at her job.
Andrea Gonzalez
2022-05
The first time I took my dog here she looked perfect and I could tell the good work they put in, so I decided to bring her again today and I can that they just put water on her face (no shampoo or anything) because it is still dirty (and they didn’t even dry her out) I also added the shed release and they didn’t even brushed her out, there’s hair everywhere. A disaster.
FRANK SOTO
2021-05
The groomer Jessica was very friendly, knowledgeable and most of all approached my dogs in a friendly way & also asked how I wanted my dogs to be groomed.and I told her how I wanted them to look and she said ok not a problem .After I picked up my dogs she asked me if I liked the way they looked and I said yes, my dogs looked great. Thanks again Jessica.
Kristi Constanteles
2020-05
All the groomers are fantastic with Roxie! My dog get so excited to go see them all. She comes back beautifully groomed and the price is great for all they are doing & with such great quality.
Jessica Campanelli
2023-11
Bandit was so clean and happy when he got home! Thank you!
Jasmine Vega
2020-05
I am very satisfied with the work the groomers did for my pet. He looked so well groomed and was very happy. I had a bad experience with a groomer that gave my dog his first groom and he was badly hurt from it and traumatized and i appreciate the time and patience they took to make my dog look exceptional. Thank you
Walter Barahona
2023-10
Very good the girls are so nice they treat my dog as owner
Linda Ropell
2024-04
Alyssa is very patient with Trevor.
Claudia Nohs
2023-05
It was so nice. The staff is courteous and friendly. Their great with the pets and that made feel reassuring with my dog. Thanks Petco
Kimberly Goding
2020-05
Danielle was very friendly and helpful on grooming suggestions for our yorkie. My dogs grooming was quick and nicely done. I would def go back when Danielle is available. Thanks!
Marian Calix
2021-05
Danielle is a wonderful person, and groomer!! She knows how to handle the animals with love and compassion. My cat is happy and relaxed when we get home from grooming.
Marsha Smith
2021-05
We've been customers of Petco Grooming since getting our dog, and they've done excellent work. Now that Prince is much older, he still seems to be very comfortable with the staff!
Teresa Frisina
2022-05
WE love Jules !!! Our dog Hemingway always gets so much love and attention and a perfect grooming experience. We one time to him to the Patchogue location and they hurt him cutting his nails....
Pat Norman
2020-05
Kristen has been grooming our 2 Bernedoodles for almost 2 years now. She is the best! All the girls do a wonderful job!
Denise Rivera
2020-05
Danielle does such an amazing job with my dog. She is very personable and I feel comfortable leaving my dog with Danielle. The Petco in Bayshore is very clean too.
charlene watson
2020-05
The groomers were pleasant to me and took intresr in my pet. They are friendly as well as knowledgeable in caring tips for my pet. I will continue to gave my peta grooming services at Petco
Paul Fischer
2021-05
My Dog Blu always has a pleasent experience. She always comes out clean and refreshed. The asso9ciates at Petco know her and take care of her.
Shaina Stroh
2020-05
Roxanne is an incredible groomer. She always leaves our Buddy looking amazing and happy. She is kind, attentive and always helpful
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 8 AM-6 PM |
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