4.2 (996)
4181 Veterans Memorial Dr, Batavia, NY 14020
(585) 813-0144
homedepot.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Courtney Burley
2023-05
We had to return an item, make a credit card payment and had a purchase. We thought we were going to have to go to a bunch of different cashiers, but we were able to do it all at the return desk. The women was so helpful, fast and kind. This location has the pick up lockers.
Linda Zemaitis
2024-03
On Friday 3/1/24 my husband and I came in looking for plumbing parts needed for a cousins faucet install. Thanks to Bill C in plumbing we were able to get exactly what we needed. He went above and beyond to help with a size issue we had. Thank you Bill!!!
Elijah Valehart
2024-05
I mean good store little pricy but for some reason 3 isles were closed waited and waited didn’t see a single worker or anything even going on in these isles so I just left
Mark Wambach
2023-05
Water Worker 44 gal well tank. Ordered online, picked up next day. Woman at order desk was great. Brad (Brad Pitt's long-lost twin brother) voluntarily helped load into car. He's amazing, funny, great promo for Home Depot. 45 Lbs pressure now, easy to install, I'm very happy. BTW, this Brad has 4 brothers, all names starting with B.
Pamela DiNicola formerly Smith
2024-01
It was really clean especially for a hardware store. The workers were VERY helpful and kind. We went to buy a Christmas tree 🎄 and they even helped us get it to our SUV. Thank you for being so accommodating.
Rachel Marasco
2024-04
Very helpful. Had everything we came looking for and we were able to arrange delivery that fit our schedule. Love the HD!!
Ryan Christopher
2024-03
Trying to sell nearly dead plants for $30 absolutely wild, staff has no knowledge on plants so not sure why they are selling them
Mark Robbins
2024-04
The lovely young ladies Leslie and Mary always greet me with a warm smile and friendly vibe. Always find everything I need and a bunch of stuff I don't .
Amy Viza
2024-04
I had the best customer service ever today!! Arlene went out of her way to help me find everything I needed even if it wasn't her department!!
Trent Sullivan
2024-04
Good place to get lumber and materials. Only reason why it's 4 and not 5 is because they have the contractor doors always closed
Laura Z
2024-04
Very friendly and very helpful people inside and my order was ready and it was perfect In-N-Out
Troy Wobschall
2023-10
Overall a great store, organized, stocked…but take extreme caution when considering their installation services!!!I received a quote for a mini split system from the company they partner with, there was some pressure sign up on the spot at my house but I really needed to get another quote to compare…I’m glad I did!The price difference is absurd. I actually went with a higher quality brand, similar in size, but saved nearly 40%!!All I can say is get another quote if you’re considering this type of service.
Dustin Landin
2024-04
I had an issue and was overcharged for some wood. Lindsey at the return counter was amazing. She went above and beyond to help me out and fix the amount! 5 Stars. Great customer service!
Amy Steen
2024-05
My husband bought 11 bags of Scott's black mulch today and 7 of them were moldy!
Sherry LaBorne
2024-04
My favorite place - they always have what I need, and someone helpful is always available!
Matt Sanders
2024-03
Bought a breaker never used lost receipt only was asking for store credit would not give . When breakers are secure won't be shopping there no more on to lows ...
katherine Tully
2022-05
Staff terrible told me paintbwas $30.99 for a gallon okay yeah I'll get the thirty dollar one she said it will be here ready ring it out at register $39.72 so I paid 40 dollars for a gallon of paint and I didn't wanna argue with people and she did it would take one coat the paint needed two coats for sure at pics first on one coat 22nd is two coats which is the color I picked out in the second photo what a difference one coat looked horrible and not the color I wanted at all I wanted a maroon color so paint is just as good as any other having to due coats is definitely not worth 40
Aj Osterman
2024-02
Love the people that work here!!! Always knowledgeable and friendly. Plus it’s Home Depot.
Patricia Truax
2024-02
We had excellent service both with help finding our items and at the checkout!
Matthew Carlacci
2023-08
Pretty good store. Contractor loading area gets packed pretty quick.
Doom Racing
2024-03
Everyone is so helpful. Will take you to where the items are! All you have to do is ask.
Brian Blaisdell
2024-04
Good experience, had what I needed no complaints
Sean McKellar
2023-07
I was looking for lumber and concrete for a project. Jim in delivery was just fantastic. He doesn’t suffer foolishness and is super efficient. I’ll be back for all my renovation needs just because Jim is so rad.
Hutchison Hutchison
2023-12
Great prices on a lot of there range of products... Great staff
Moon
2023-05
Called ahead of time and got a lovely women. She told me to come in so she could help find an attachment for my vac. I came in, she called a man over and I explained what I needed, he didn't even look at what I had, said to order it online that he didn't have my brand. My husband and I walked around before going to where the vac things were. He had saw we didn't leave and followed us. We found things that fit to what we had and then he came up and asked if we actually found something. It was the most disrespectful experience I've ever had.
Jennifer B
2023-09
Have always had very helpful staff, store is nice, products are stocked well and try to help resolve any issues you may have
Herb Neal
2023-09
How do you work in the flooring department at Home Depot and not know what stair nose cap is for laminate flooring? Ughhh, and 25 minutes to find that one employee again who doesn't know what your talking about.
matt galiford
2023-06
Welcome to your copy and paste home depotJust like any other major chain storeThey fill the need, the staff is usually pretty good and the facility is in good conditionI inquired about a torn American flag flying above the store, 3 days later when I drove by it had been replaced, I appreciate that
joe wietler
2023-05
Purchase a fridge and when I got there they had one on the cart for me to pickup with damage and were hoping I would not notice. Manager said oh I can take 50 off . Nice . Good thing I checked it first . I had them pull the new one . Not good business. Plus I had to wait 20 for a manager.
christina rivera (Stayyoun4ever)
2022-05
Love it here it's my second home
| Monday | 6 AM-10 PM |
|---|---|
| Tuesday | 6 AM-10 PM |
| Wednesday | 6 AM-10 PM |
| Thursday | 6 AM-10 PM |
| Friday | 6 AM-10 PM |
| Saturday | 6 AM-10 PM |
| Sunday | 8 AM-8 PM |
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