3.6 (36)
601 E Main St, Batavia, NY 14020
(585) 343-5662
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cheryl Chaddock
2023-10
Pharmacy rarely has prescriptions ready after being notified by text/phone call.Other issues happen also. I had 3 prescriptions to pick up, but1 was coming I to stock till the next day. GREAT! I will pick them up Saturday. Well, then I only had 1 ??? What happened to the other 2?
A
2024-02
I went there with my mother on two different days. Everything looked pretty well stocked. No messes around. The prices were much better than the one's in NYC. Two different cashier's that were both female. Helpful, & very respectful.Thanks. 😀
Wendy Stellrecht
2023-12
Got all my necessary shots with only a slight wait and the checkout ladies upfront were nice and friendly
Jennifer Reinhold
2021-05
The store staff are wonderful. The actual pharmacy continues to go downhill. We have repeated issues with automated call in refills not being ready when promised. They used to at least call you when there was an issue: now nothing. After the last incident (needed medication not available on promised day with no contact) I was informed by the regional manager and pharmacy manager that it would never happen again. I called a refill in 3 days ago, to be ready yesterday. I go to pick it up today, and they tell me " I ordered it this morning, it will be in Monday. (3 days from today)" Seriously?!? No one called/ contacted us. The pharmacist says that they are " overwhelmed." Well, lots of us are overwhelmed in the health care system now, but we still do our jobs. Ugh. Time to look for a new pharmacy.
Sue Norton
2021-05
The store employees are wonderful. The pharmacy is impossible to speak with over the phone. When a prescription doesn't have any refills, they don't notify you that there is an issue and I end up running out. I just want to speak with a person when I call
Joan Oliverio
2018-05
This is a wonderful store. Employees and manager and cordial and very helpful. Best pharmacy I have ever used. My prescriptions are ready in a timely manner and refills are done automatically. Then I get an e mail to confirm pickup.
Philip Van Buren
2023-05
This pharmacy is by far one of the WORST I have come by. Too actually make you wait for over an hour for HEADACE script. This isn't even my pharmacy, my sibling is at home throwing up because her migraine is so bad!! Come on it's not even in category of illicit drug..shame on this pharmacy!!
JulieAnne Saienni
2023-05
the pharmacy put us on hold four times for over 5 minutes each call, then we call the general line to speak to a manager & no one answers the phone!!! What happened to customer service these days, and the music when they put you on hold is horrible ! not everyone wants to hear new age hip hop !
Kim Wheeler
2023-05
Great place to feel comfortable, and shop, sometimes with good deals and or coupons. Excellent customer service. As well as supportive working staff. And very clean.
Chrissy Surdi
2023-05
This store is very clean, bright, and well stocked. Associates are very friendly and helpful.
M Austin
2017-05
Was there on two different occasions, a few weeks ago and both times the staff acted like I was going to steal something or when looking for an associate, they scattered and avoided eye contact...the last visit was the best ever; as I stood at the register, the male associate continued to work until another customer stood behind me in line...the pharmacy included has the worst attitudes and if I could rate the store with a maximum of no stars, it would be better!
Dan Rieks
2023-05
Great store. Friendly staff. Easy to find stuff and if you can't there are actually people there to help you find it. Very clean store
Ann schultz
2021-05
Just got charged 116.00 dollars for an over the counter prescription...you would expect that the pharmacist would let you know that the script was less than 20.00 if bought in the store...this was a new script I was not aware that it was over the counter ..no thanks to the pharmacy ..
Rachel Almeter
2023-05
The staff at this pharmacy are so unfriendly and rude. I will never use this pharmacy again.
Stephanie B
2023-10
Amazing staff that always greets me and offers help!
Alex Diaz
2021-05
I was working around New York and Pennsylvania making inspection for corporate and the manager was so lovely and nice to me ,a guy from other state or country ,people like that make me love humans a little more ,thanks I leave you guys my love
Victoria Brucke
2023-05
Don’t answer there phones or has you on hold over an hr. You tell them you need your meds for that night and they completely ignore you.
Erika
2023-05
Go to the west end pharmacy. The east end pharmacy has made too many major mistakes.
Kristin Kumpf
2023-05
Friendly knowledgeable staff, found exactly what I needed! Love this store!
Diane Martin
2018-05
Very good
Tiko Rob
2019-05
#boxchevycrush
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-7 PM |
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