Rite Aid

Tiffany Gould

2023-05

First and foremost: the female pharmacist and the store staff are polite and helpful. The rest of the pharmacy staff, however, are rude, lazy, unhelpful, and absolutely unprofessional.I am constantly being told my medication will be ready only to be told it isn't when I show up to get it. The last straw came when I submitted my refill only for it not to be ordered until five days later. I came in three times over the course of almost two weeks up pick it up and was given excuse after excuse about why it wasn't ready until I discovered it hadn't even been ordered until days after I refilled it. This is entirely unacceptable. The two pharmacy employees I spoke to were rude and short and had no answer as to why my medicine wasn't ordered on time. I am switching pharmacies and never coming back. Get your act together.

Joe Gould

2023-05

I will preface this review by stating the pharmacist themselves, and the non-pharmacy staff are all fantastic. Unfortunately, the rest of the pharmacy staff are the rudest, laziest group of people we have ever dealt with. Between taking forever to order refills and claiming each time that it will "be in this afternoon", and finding out it took them 5 days to even order the medication, to attitudes to asked questions, we will not be doing business here any longer. I recommend finding any other pharmacy to do business with.

Georgia Vattimo

2023-11

Cashier was very friendly and then one of the staff saw I was having problems making photos and came to help. Such nice people 😁

Sheila West

2022-05

I used to love this establishment but not anymore. They are always saying how short handed they are. I have submitted several resumes for pharmacy and front end. I had a very unprofessional interview with, I assume, the store manager (she never told me her name). It lasted about 8 minutes and she knew I had a little bit of experience in the pharmacy and a lot of front end experience. She did give me a positive vibe at the end but then sent an automated rejection email not even day later. I was willing to work both ends of the store and I had started pharmacy work at a Riteaid in 2020but had to leave for personal reasons, which I was very honest with her about. I know the pharmacy could have used me and I have been trying very hard to get backto pharmacy work. If she based her decision on the fact that I had to leave the other Riteaid quickly, I explained the circumstances were beyond my control. In any event, I was hired by CVS, with better pay. Those poor pharmacy workers at Riteaud,are being overworked. Maybe they wouldn't be, if they hired people who are going to STAY.

Therese Laney

2021-05

The store is clean and associates are friendly when you finally locate them. Today, and on previous visits, when I approach the front desk no one is there to ring up my purchases. That would be ok IF there was a bell or a button to alert associates a customer is at the register. No customer should have to walk throughout the store looking for the cashier. I used to work at a Rite Aide in another state, both up front and back in the pharmacy. We had a small, not too annoying bell which helped us multitask and still be on hand to cash people out. It made it much easier for both employees and customers.

Jessica Reynolds

2023-05

There is always a long wait no matter if u go on an off peak time. Drive thu is worse. Shevels are empty of otc drug store iteams. They need more hired help clearly.I have walked out because of the wait it's that bad.

Stacy Kersjes

2023-05

This pharmacy sucks! they never notify you when you're prescription is not covered by your insurance. My doctor was never notified either. My doctor has to keep calling them to find out if it was filled or not. Usually all generic drugs are covered under my insurance so if a doctor called over a name brand one my insurance should cover the generic one. I do not recommend this pharmacy👎

Jamie Marciniak

2023-05

Staff was very friendly and knowledgeable, greeted me as I walked in and even tho they were shortstaffed at the time made sure had my prescription ready within 10 minutes of talking to them.

Robert Rickner

2022-05

The riteaid on west main is great most of the time. Some of the pharmacy employees could use a communications training course though. One will tell you that your prescription will be ready in xx minutes and another will tell you itll be ready in xx hours. Other than that, it's a great store.

Intertech Digital

2022-05

Went to get a covid shot , the guy with the man bun and tattoos i believe he's the pharmacist there was just down right rude. Felt very uncomfortable the way he treatedme and the lady Infront of me. We asked a simple question and he just lost it on us. I would like to be contacted by the company and would like someone to do something about this

Patricia Bruch

2024-05

Very clean, good variety of everyday things.

melody ogden

2023-05

Pharmacist is the rudest, nosiest person I've ever met. Will never use their pharmacy again. Save your temper folks. If I could put no stars I would

Lisa Demmer

2017-05

Was told all my scripts were ready for pick up, my husband goes to pick them up. He comes home, my pain medicine is not there. I call back, they tell me I can't pick that up til tomorrow. I have terminal breast cancer on a limited income, and now I have to cancel my surgery appointment this week because I have to waste the gas to drive back out there tomorrow to pick up my pain meds and won't have enough for gas to get to my surgery. Thank you so much Rite Aid

Jaimie Sciolino

2023-05

Pharmacist was the rudest personI ever had to deal with when helping a customer, gain better customer service skills

Alex Hackett

2022-05

DO NOT GO HERE FOR YOUR MEDS. i’ve been going here for a year and EVERY single time i come in, my script is never ready. they take FOREVER. so if you want your time wasted.. go here. i’d give zero stars if i could.

Rae Ann Wilkosz

2022-05

Want to be late for work?? Stop here beforehand to pick up a prescription!! 17 minutes at the drive-thru window, and I was the second car in line.

Karen Solovey

2020-05

Switched to Rite-Aid from another local pharmacy because of their hours. The staff is very friendly, knowledgeable and helpful.

Journey Laforme

2022-05

The pharmacist Sullivan is rude and unkind and leaves people waiting hours on end

Sherri Sneed

2023-05

What happened to customer service? There is none

monica agudo

2023-05

The people are very nice and helpful!

Gabrielle Uzarowski

2023-05

Cory is extremely helpful and kind!!

Jennifer Barczykowski

2021-05

Nice store, friendly employees.

Shelly Siddons

2023-05

Pharmacy is a joke