3.6 (1025)
573 E Main St, Batavia, NY 14020
(585) 343-0696
mcdonalds.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alex Vasiliev
2024-04
Great food but going inside was a mess. Food was run by teenagers, positive that the manager is also a teenager. They were blasting music inside of the restaurant extremely loud, the music had curse words in it and my kids were upset because they got their happy meal order wrong twice. Good Food, inappropriate atmosphere.Kid-friendliness: This McDonalds is no way kid friendly. Music was being blasted (with curse words) out-loud for my kids to hear. We were going to dine inside but the atmosphere made us go elsewhere.
JaVonn Campbell
2023-09
Found hair in my burger called and complained they took my name down and offered to replace it, I come 4 days later for them to make me wait 20 mins of back and forth saying I came back and I never returned to the location check your order before you leave this establishment. Only good employee there was the nice lady with glasses and older lady with long hair
A
2024-03
I went in there to get a large Mocha Macchiato, & it was made pretty well. The female employee was very nice, & respectful so all good. Second time I was there I just wanted a regular coffee with milk, & sugar. I love having nice conversations so I brought up how great coffee was with this female employee. She’s not nice like the other one was who made the Mocha Macchiato. Telling me she dislikes coffee a lot with a bit of a snotty attitude. After I ordered it, & tasted it I noticed there was no sugar in it at all. Very little milk as well. McDonald’s is definitely a place that she should not be working at. Find another job where it doesn’t have to do with making drinks for people.
Jason Moneau
2024-02
Night crew needs some work. Not friendly towards customers at all. Drinks not even full. Different amounts in each drink.they also can't count. Shorted me a nugget in my 4 piece. They just about throw the food at you. Then close the door quick. Seems like they just don't care. Just makes me want to go to West main st. Location.. And that's the other side of town. No Bueno!
Diana S.
2024-03
Breakfast is usually good and the morning staff is ok. But the afternoon staff suck. I’ve been there a couple of times in mid afternoon, like 3 or 3:30. The staff becomes unruly if you ask them for something, they seem to get bothered. Then one day in mid afternoon I had a fish sandwich that was not too warm and it was the only meal I had that day. Then later on I threw it up. It was definitely that sandwich that made me throw up. Never will I go there again!
Pamela Riley
2023-12
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Michael Cusden
2024-01
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Nicholas Vega
2023-10
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Jessica Bucheister
2024-01
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Stitch Jones
2024-02
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Ted Crane
2024-04
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Carl Scott
2024-04
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Richard Demmer
2024-03
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Roxy Corey
2023-12
Clean inside and out, competent and professional staff, quick service, very few mistakes from this location. Also the only fast food restaurant nearby that's open 24 hours right now!Kid-friendliness: High chairs and kids menu with toysWheelchair accessibility: Is wheelchair accessible
Vanessa Aquino
2024-04
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Connor Clark
2024-01
They forgot our order! We ordered drive thru and they had us pull up to the next window. After 10 minutes and several other customers getting their order we went inside and they forgot our order.
ben sugar
2024-03
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Vernon Robinson Jr
2024-01
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Abram Harrison
2024-04
It seems McDonald's has forgotten their place in the world. No longer a cheap treat. If the chain as a whole fell apart from corporate greed it would be a good day
Jennifer B
2023-10
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Trent Sullivan
2023-10
Food here is always spot on besides sometimes when you get some soggy fries. But the way the night staff treats there customers is not necessary. They need to retrain everyone on how to treat there customers especially there night crew. Especially at the checkout they don't even say have a nice night they just hand you your food and it's awkward like do I have all my food? Last time I came here they put cheese on my sandwich. Luckily I just don't like it and not have an allergy. They could hurt people they need to be retrainedVegetarian options: None possible unless you customize it to be vegetarian.
Pam Landry
2019-05
I can't wait until these places are like a giant vending machine that just spits your food out. Maybe then your order won't always be wrong. This is the third time I've got this same salad. They ASK grilled or crispy. I order crispy and they give me grilled. I eat it anyways because it's not like I'm allergic and I know that they would only throw the first one away. But seriously put on your listening ears guys.
Robert MacIntyre
2023-12
Very polite and helpful. I look forward to enjoying my breakfast and coffee there.
Randy Mattice
2024-04
You better be prepared to wait a long time for your food. Especially the drive thru. Wether it's one cheeseburger or just a drink, they're going to tell you to pull up and wait and wait and wait some more. Incompetent staff, incompetent owner, terrible service. West Main McDonald's is 100 times better than this place. Don't waste your time.. unless you enjoy waiting for "fast food".Update: Thought I'd give this dump another try and absolutely nothing has changed! In fact it's worse than it was before. Waited 10 minutes in the drive thru line after I ordered my 14 dollar Big Mac meal and when I finally got to the window for my food they asked me to pull ahead and wait.. for another 5 minutes! The burgers were cold the cheese wasn't melted and the fries were great if you like chewing on rocks! NOTHING HAS CHANGED! DO NOT WASTE YOUR TIME OR MONEY ON THIS PLACE! THE STAFF SUCKS, THE FOOD SUCKS AND ITS A RIP OFF!
Jim Shute
2020-05
WARNING. The employees here believe Six to seven French fries are all they can fit in a small fry. I and several others have contacted corporate. Management at this McDonald’s was who said that 7 fries were all they could fit in the container. Hopefully the photos attach here. Save your money there is a Burger King, Arby’s, Wendy’s and many others in less than 2 miles.
Nate Weston
2023-09
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David Burling
2024-04
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Richard Puccio
2024-05
All these types of business(Fast foods) Today are all a like. Give you less & charge you more.All under the false pretenses of making young Americans think they're getting a deal.That $0.15 skimpy little hamburger is gone...But the skimpy little $10 burger is here.But with all the gouging going on it's harder to save a buck even in the grocery stores there's some of the biggest gouging of all 👿Good luck America I hope we make it to better times.🙏🇺🇲 🙏
Brendi noName
2023-08
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Eric Harter
2023-05
Went through the drive thru asked for a coffee with no sugar. What I got was the 100% opposite. Had about ¾ inch sugar in the bottom of the cup and looked like chocolate milk couldn't taste coffee at all if it even had any in it.
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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