4.4 (612)
4200 Veterans Memorial Dr, Batavia, NY 14020
(585) 343-0490
marshalls.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Herb Neal
2024-05
Management could be a little friendlier. Shoe/sneaker area was wiped out, asked a lady (come to find out is management) what was going on with that area and the exact response I received was "it's not my fault, they send us what they send us". Not exactly sure who "they" is, but they need more footwear please. I have the store 3 stars because the cashier that checked me out whom was NOT management was super nice, and apologetic. So whoever "they" is, please have a sit down with your management about being a little nicer.
Roe S
2024-01
I dont go in here often. We went looking for dress shoes for my teen daughter. Let's say their shoe selection very good. We did find a Christmas gift on a table set up in the front of the store. I didnt get to the back of the store but I do remember in the past they have some nice things for the home. I feel it's a hit or miss store so if your looking for something it dosent hurt to browse around.
cory green (withteeth2)
2023-11
I have nothing but bad things to say about this place. How dare you constantly put amazing clothes and items at reasonable prices, and FORCE me to keep using my rewards cash for gifts and personal items I greatly desire and need. UNACCEPTABLE!
Timothy Ryan
2024-01
Did a great job very busy people were great worked hard line was long checking out they kept it moving thank you
Kim Lynn
2023-07
Not bad I feel at times some.of their clothes are out of season or fashion. Need bigger selection. But over all it's a nice store. Employees are very nice and helpful. But love the larger store. Rochester is nice.
Sweet Bea World
2023-11
I love this Marshall’s. Good stuff, we’ll organized. I’ve always had good interactions with staff.
Jennifer B
2023-10
Nice store, staff is helpful and many options to choose from. Could be a little more organized but operates the same as other stores
Leanne Lathrop
2024-01
I love Marshall's! Great deals, prices, and products!
RICHIE SANTANA - RICHIE RICH - (RICHIE RICH)
2024-02
Better then other Marshall's. Very organized clen
Holly Gambino
2023-09
Prices are GREAT !!! STAFF NOT SO MUCH .. RATHER RUDE! I understand that the shelves need stock HOWEVER sitting on the floor talking on your phone and ignoring the women with a stroller NOT TO IMPRESSIVE!!
Sue Johnson
2021-05
Love this place! Great quality for great prices and sizes for at least big girls and little girls. I haven't gotten quite to the men's section. The boys and babies sections looked nice though. Household goods are lovely. Cosmetics and shoes are lovely too! The nicest staff ever, always so kind and old school.
Michaele White
2023-12
Love Marshall's quality products for great prices
Garrett Spring
2022-05
It is really well set up and I don't have employees bothering me to buy something every three seconds. But there are plenty of people who can help find things. The only reason I didn't give it five stars was because they have so many Toronto Blue Jays and not any Pittsburgh sports stuff.Other than that, great and dangerous place to be when you don't wanna spend too much money. Where the clothes and other items are cheap, you just always buy too much stuff!In all seriousness, a fun place to get new clothes at extremely discounted prices!
Liv Lively
2022-05
Love popping in to see if there's any new gems. Treated myself to a little gift I wasn't looking for but definitely wanted eventually. Nice little purse and some desk items.
Leena Silver
2020-05
The staff are amazingly nice. They offer assistance and are very helpful. You can find them easily if you need something. Dressing rooms were dusty, but employees fixed that right away. Found very good clothes and at a decent price. Easy to navigate in this location.
Kathleen Barone
2024-01
Didn't find what I was looking for,or the price I was willing to pay
Vee Ron
2021-05
Found what I wanted for low prices. Great items on clearance and many of them. Great customer service! Always a big deal for me due to so much bad service in so many establishments. If you live in the city, it's a great place to shop, just to get away!
Emerson Graybill
2023-05
I was told that they had a good selection of button-down shirts which wasn't true. I really didn't care for their men's selections. I actually thought it's sister's store TJ Maxx had more men's items available.
Irish Lass (TLee)
2022-05
Awesome Christmas PJ'S for the whole family....Christmas Slippers too!
Joan Sherman
2024-05
Nice place to shop.
Jessica Bucheister
2021-05
So same as every one elts writing review about this store location. The store is nice easy to find things. Happy with the store products. However the customer service at this location is not good at all. The yong girls are nice and all but any one in this store location over the age of 20's seems to be very rude and hate their job. Even the manager are awful.
Heather GawNeulikhaus
2023-05
They have a decent selection. Honestly I'm not a huge fan like I am of TJ Max even though they are close in comparison. But the staff was wonderful and decent prices.
Janet Rider
2023-08
Good products. Lots of new merchandise. Too much halloween goods. Overstocked I'm that area.
Waldo
2018-05
I work here, it is a nice place I can tell you the floors and bathrooms are clean.If you are looking for very nice home decor this place most definitely will have everything you need from lamps to photo frames and ceramics, tables, chairs, lamps, accessories, handbags, backpacks, shoes and anything else that you could possibly think of buying in your home.
Sarah
2018-05
I was so excited to hear they were putting a Marshall’s in town! One thing I can say is that the employees are always very kind and helpful. The organization of the store could most certainly improve! I find it very difficult to find certain things because of how the store is set up, but that’s not a huge deal. The best part is you can find some really great savings and brands in this store!!
Casey Yaeger
2018-05
Oh my goodness..... I haven't been into a Marshalls in years! I am SO happy I walked through their door! This store in Batavia has the friendliest staff so helpful and sweet! Their prices are fantastic. Their store is organized and great selection
Stefano Korlou
2018-05
Great prices and great store. But my cons are that the men's section is so confusing. They have it mixed in with boys and then the other side of the building they have other mens stuff as well makes no sense. I wonder who their director was that approved that layout but it's a complete mess. Place need to be more organized
jennifer white
2024-04
Love finding treasures here!
Tammy Campbell
2023-05
I found everything I needed and all of the staff were very helpful! Affordable too, I purchased 4 tops and 1 pair of slacks for under $100.
Supernintendo64
2021-05
I'm only giving 3 stars because everything in the store was easy to find, and easy get what you needed. However, checkout serivice/customer service was severely lacking. Our Marshalls rewards card had not expired, but treated it as such and forced us to activate our new one. While they were giving instruction on what to do, the cashiers did absolutely nothing besides that, and were no help what so ever. They made no phone calls, no service calls, absolutely nothing. All they did was watch. Would come again, but would wait for service from other cashiers than the ones that tried to help. Those cashiers Lousy, Lousy, Lousy.
| Monday | 9:30 AM-9:30 PM |
|---|---|
| Tuesday | 9:30 AM-9:30 PM |
| Wednesday | 9:30 AM-9:30 PM |
| Thursday | 9:30 AM-9:30 PM |
| Friday | 9:30 AM-9:30 PM |
| Saturday | 9:30 AM-9:30 PM |
| Sunday | 10 AM-8 PM |
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