4.8 (87)
806 Sunrise Hwy, Baldwin, NY 11510
(516) 868-7120
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Claudia Gonzalez
2024-02
Kim has always been our favorite groomer. She has been taking care of Bailey for a long time now and we have never had a problem with the end results. The latest appointment was top notch! I showed her pictures and told her my concerns, likes/dislikes and she delivered exactly as I requested! Kim is an excellent groomer and Bailey seems to like her, which gives me a very comforting feeling as I walk away from my fur baby.
Amelia Rodriguez
2024-03
John is amazing! He took such great care of Roxy and he is very compassionate and kind! Roxy was returned to me looking and smelling fabulous! Thank you!
jonell gittens
2024-03
Hair Tech did a great job on my dog. She was knotted from not brushing and she was able to give her a great cut
Pattie Harman
2024-04
My dog was groomed exactly as we requested! He looks amazing and is happy.
Geo Ulloa
2024-04
Stephanie is one of the best pet groomers. Everyone at the store listens to customer requests. Thank you.
Kelly Pinola
2023-11
I strongly recommend against anyone getting their pets groomed at this location. I brought my dog in for a nail trimming and the woman behind the counter said she could take her. She seemed nervous but I though maybe she had gotten nipped or something by a dog recently.She almost immediately cut multiple quicks on my dog. I know that this sometimes happens but she didn't seem to be checking her work and was very shaky. My dog obviously reacted when that happened because it is painful and she proceeded to tighten the neck harness to where my dog was basically choking. At this point I started banging on the glass (thankfully I was there watching) and said I would take my dog home with two bleeding paws. She didn't even notice the bleed I had to point it out for her to put the powder on. The groomers name is Rohina (I think that is the correct spelling), do not let her touch your dog.After this incident happened everyone in the grooming staff came out to talk to me and to say there have been problems with her and should file a complaint. If that is the case..WHY WAS SHE ALLOWED TO TAKE MY DOG IN THE FIRST PLACE. While this was a walk-in everyone knew my dog. We would have gladly waited for someone who was capable of taking care of her. It seemed like everyone just was waiting for this to happen so someone would complain to get this woman fired.I will never go back to PetCo for anything after this. I will say if you have to go there John who we usually take her to is lovely. He never uses choke collars, he has someone hug and pet her if she's nervous. He gives her love. I am sad that we will not be back to see him but I am so furious and refuse to give PetCo my business. In 2023 we should know choking dog is not the answer and this shouldn't be an option in their training.
Jackie Jones
2024-02
John is excellent with Nina. He’s quick and does a great job with her every time.
Georganne Albanese
2023-09
John is very patient and kind to my very frightened dog, Ollie. He does a good job doing all that should be done. I never have to remind him about ears, anal glands, nails and buffing. It's all taken care of and well done.
RUDY ESPADA
2023-12
Groomer Crisia is the best she knows what’s best for my dog Lea. I will continue to come and also recommend Petco Baldwin
Brenda Hill
2024-03
John did great grooming job in a fair amount of time with kindness and suggestions
Luisa Caballero
2024-01
My dog is very happy with his groomer and he’s very professional.
Howard Gilbert
2024-04
Kim did a great job with my golden doodle.
Ericka Baez
2023-12
The groomer was super sweet, listened to my needs for my dog.
Nakesha Nicks
2023-10
I dropped off my chihuahua for grooming with Ivorie J and I was very pleased with my experience.
Scorpion King Sr.
2021-05
So happy with the cut given to my puppy. It was her first haircut and it came out amazing. Our groomer Shaina did such a great job and I feel she took care of Bailey wonderfully for her first cut. She deserves a raise!!
Sharon Watts
2024-02
Very Pleasurable staff helpful and courteous
Sandra Sebastien
2023-09
John is an excellent groomer he is great with my dog. My pet loves him
Alana Wynn
2021-05
The grooming staff were very accommodating in fitting my dog in for a nail trim. They went above and beyond: nails were clipped, filed, and fur around nails was also trimmed. My dog's nails look even better than when the vet trims them thanks to Petco of Baldwin, NY.
GerryAnn Pomerantz
2023-08
Always excellent service with kind, caring and a professional staff. The entire stores staff is EXCELLENT!
Sandra Lambert-Watkins
2020-05
This was not my first experience with having Bentley groomed by Petco. We used to go to the Carle Place location and they were not friendly and always had an excuse why Bentley could not be groomed thoroughly. I must say I was pleasantly greeted at the Baldwin location - and immediately saw the difference in the 2 locations. Bentley's groomer Shana was extremely nice and comforting to Bentley and seemed excited and knowledgeable about his care. The finished product was so different than any of the services at the Carle Place location. I had written off ever coming back to Petco for grooming and someone suggested I try another location, and I am so glad I did. Shana and the crew in Baldwin are AMAZING!!
Abbe Gail Gross
2020-05
Ashley was wonderful---she was highly professional and most importantly LUCY actually ran in and was so happy to see her ! She was gentle and did a wonderful job making Lucy look and smell so beautiful for the holiday....
Denise Ruggio
2020-05
You guys do a WAY better job than PetSmart. Murphy is so well groomed and smells great for a long time. He barely sheds for weeks after I bring him to Petco. Great job!
Crisia Rivas
2024-05
Love this grooming salon
Lady Y
2022-05
I like the associate Ivorie from Baldwin NY. She is nice and attentive. I like her to always cut and buff my puppies nails. Thank you
Danny Noble
2023-10
I love having my dogs all go to the Baldwin Petco for grooming!!!
Joseli Vela
2024-01
They were very nice
Dawn Bowen
2021-05
I was a little concerned about how Nala's grooming would be because he Styist was not in, However, Kimberly was awesome and Nala looks so cute.
Sabrina Summers
2021-05
Although my pets were groomed to my satisfaction, I did not like the fact 1 of my dogs sustained an injury to his nail bed while under your care.
Steph Powers
2023-10
EVERYTHING WAS GREAT. I WAS HAPPY, DOG WAS HAPPY AND SMELT CLEAN AND FRESH
Shelley “MrsC” Callier
2023-07
John was courteous and my dog loves him
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-6 PM |
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