4.5 (567)
378 W Main St, Arcade, NY 14009
(585) 492-1317
tractorsupply.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JOE VILLAFRANCA
2023-05
Very poor customer service, purchased a lawnmower battery May 1st 22 used it for 5 months and it was leaking acid all over, brought my complaint to the store and they were unwilling to do anything because it was a 90 day warranty, basically in so many words they told me I was SOL, not even willing to give an exchange or a gift card, I did not have the receipt but they were able to look it up in their system so everything was legit. One of the cashiers that tended to me felt she had to flex her muscles in the way she handled my concern, I was polite and left with a 5 dollar core charge, you would think that they would be more concerned keeping the customer happy then saving $35 on a battery, I also had called before going into the store and was told that there would be no problem returning it, and that they had problems with these batteries before, and that I was not the only complaint on this product , oh well, their loss I will not spend my money at tractor supply going forward.
Sandy Chester
2023-09
We travel the country and we always find what we need. Maybe a little extra things.. beautiful hummingbirds feeders.. 4to1 ratio. Four parts water boiled. And one cup of sugar, white sugar. Add to the boiled water let it cool.. that is what the cashier taught me
James Wasilisian
2023-08
Arcade store employees and managers are excellent. I purchased a gate on line and it took much longer than originally stated. They spent a lot of time canceling the order and setting me up with a different gate.
Bryan Reader
2020-05
It has all the amenities that you need. Good choice of stuff that I wouldn't think they would have. Good service you he dude was able to hook me up with the right wax that I headed. Thank again.
Matt Mark
2023-10
Went in for a roadie order , supposed to be a grill unassembled as per the dimensions said , get there and it's assembled, had to cancel the load and lose out on $56.56 . Run into this alot where dimensions are incorrect, not only does this look bad upon me the driver because I have to cancel but it's a waste of time , drove an hour to get to this store for this order, the bald bigger dude was unprofessional, and clearly had anger issues . Won't be returning to this tractor supply again or any tsc for that matter
Meagan Miller
2023-05
Great employees got dog treats. While I was there got my little girl vaccinated. Only con there was 2 horrible customers one with a dog that needed a dang muzzle and another woman who was extremely stuck up. She's that type of trailer trash that acts like she is above everyone. Just the average experience with people whom went to Pioneer Central. I feel bad for the employees so more decent customers are recommended to go here.
Shirley King
2023-07
Great selection of products, good service, friendly employees. If they don't have what you need in store they will help you order what you want and have it either come to store or delivered to your home.
Simply Ginger
2023-08
Workers are always friendly and greet you when you enter, does have a good amount of things but not an amazing variety of it!
Chelsey Grace
2023-05
Always helpfulMy dog won't let out of the car without her when I come here! And if they can't keep something in stock, best to order it online from them! Comes straight to your door or pickup at store.
carly Connors
2023-05
Ran in ran out very fast they had everything I ordered, ready to go, literally 1m 36s. I was out! Love these guys they are like family
MJ
2023-08
Mgr was great helped me locate an item that was listed online but couldn't find in store.... Was in the reduced sect back corner of store
chantal petersen
2023-07
Always so friendly, my kids love going and seeing what new chicks are available too!
Mike G
2023-12
Nice store friendly employees
Kelly Goodhand
2023-05
Always awesome. We love the cashier's and staff. Always helpful and friendly❤️
Kathy Ackerman
2023-05
I love this store just stop in from time to time to check out clearances items...and see what's new.only four stars cause today I didn't find anything I wanted but didn't need..lol
Robert Butler
2023-07
Always have what I'm looking for, except shirts. None of their clothes are for a large build person. No shirts over a 3x.
Nick Fina
2023-05
It's a tractor supply. The online store has basically everything and you can ship to the local location. If you pay by card they usually have an associate who can cash you out without the line. A very welcome feature
Brian ziembiec
2020-05
They were very helpful. I had got the wrong size wheels to fix a grill. That was broken last year. The exchange was quick and easy. No problems. I had the receipt! Amazing staff!!
Noel Morningstar
2023-07
They had what I was after and it took zero effort to find a friendly staff member to help me locate what I was after.
Jessie Mcnevin
2023-06
Very friendly atmosphere. Staff always willing to help.
Sara Swain
2023-05
Always friendly and helpful! Usually pretty easy to find everything we need!
Kaitlyn Glow
2021-05
My treatment here was so unpleasant by the Manager Joe! One minute he hits on you next minute hes on a power trip i feel violatend and completely disrespected never will set foot in this place again after today! Oh and i did speak to hr they didn't help what so ever! Bkee it under the rug!!! I recently tried to get documentation of the last month worked for paperwork and NOBODY WOUKD HELP WHAT SO EVER. Was belittled over the phone yet again today by another manager. Seriously HATE THIS STORE.
armoni parsell
2023-05
They are really good place to shop and they have all the things that you need for your pets and birds and cats and 🐕🐶
Mister KnowItAll
2020-05
The range of different products I expect from a TS store didnt seem to be there. I'm not saying they didn't have anything at all, they still had thousands and thousands of products and I would definitely go back. And I'm not suggesting you skip it if you're looking to go to a tractor supply store.
PaulyD's RC's
2023-05
I go to this place all the time and always have the dog toys my dog loves
Jeffrey LOGAN
2019-05
Of course I'm like most people went there for one thing wound up getting more than what I expected but they were very helpful very polite I found my experience to be most enjoyable was nice to browse around and find what I wanted with a little help
Tom Bigelow
2022-05
Good store, been a local customer for years. If the staff had a better way to access inventory knowledge it would be a solid 5star review
I Am Yahuahs Witness
2019-05
There particular establishment sales a boot called muck. These boots are highly water resistant and are great under any conditions. There service was fast and selection in sizes were impressive.
jeremy Rung
2023-05
I just love every TSC lol great store tho in Arcade..
Karl Ferguson
2023-05
Staff was friendly and helpful store was clean service was fast but pleasant
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 9 AM-7 PM |
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