4.2 (482)
120 Amsterdam Cmns, Amsterdam, NY 12010
(518) 842-2150
kohls.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jayce 1719
2023-11
Very poor constomer service. I am never usually the type to leave a review because of a bad experience, but it really ruined my mood for the rest of the night. I came in on the day I'm writing this and all I did was ask one employee, who was an older lady with blond hair, if you guys carry any nursing scrubs. She told me "no we don't carry those", and I quickly mentioned that I also couldn't find any at the target or Walmart. She very rudely cut me off and in a snarky voice just repeated that they don't carry them in this store and then gave a very fake and condescending smile. It's these kinds of customer experiences that make me never want to come back to a store.
marianne sacket
2024-03
Great customer service. Candace,Melissa and Jessica were so friendly and helpful.
Joye Haskins
2024-01
Theresa was my checkout clerk, she went out of her way to make sure I received all my discounts.Very friendly and helpful !
JEM Ma
2024-02
I think this Kohl's might be closing for business. Half the store was empty, the jewelry counter - empty, handbags, very generic & plain, about a dozen to choose from, entire aisles (clothing, housewares, shoes, etc) were also empty. It's been a while since I've been in Kohl's, so maybe this is how it always is. There were no sales, so a small child's pair of hoop earrings was $60.00. Crazy expensive.
Nick
2024-04
Kohls in Amsterdam is always nice. The staff is wonderfully friendly and the store itself is clean and stocked.
Lynn DeRose
2023-12
Amsterdam Kohls is ready forBlack Friday. I went early andMerchandise wasIn stock. Associates were friendly and cashiers were knowledgeable and made sure I didn’t miss a coupon.
Jennie Flagler
2023-12
Spoke with Mandy on the phone to ask a few questions. she was super helpful and friendly!! This location is always clean and neat!
Barb Monahan
2024-04
Great prices, nice selection of clothing.
Deborah
2023-12
I always shopped Kohl's for my blush and watches.i had t been in the store for a while.went today and they don't have watch said they don't carry them anymore or the blush and perfume.that was most of my reasons shopping there.wont be long and they will close too
Debra Zabella
2023-12
Did not find what I was looking for but did find some small items for holiday gifts.
Debbie Jacoby
2024-01
It was just ok. A bit small for me, judging by others I've seen.. dirty too..
Glorian Cabrera-Mercado
2023-12
Store was clean, associates were kind at arrival also suggested sales and helped me picked out an item.
Ruth Castler
2024-01
Not as good a selection of items as in the past. Coupons were not valid for items I bought or wanted to purchase.
Cynthia Lafforthun
2023-08
I had a wonderful experience at Kohl's today thanks to two clerks there, Corina and Melissa. They explained how I can use the Kohl's coupons again up to the expiration date. What a Great Find! Thank you Corina and Melissa!
Francine Platt
2023-05
Got some good deals today. My cashier Cindy was very helpful.
Ted RauxIII
2023-10
Seems to be a shell of its former self. They used to have a decent men's dress attire section. Jackets, slacks, ties, dress shirts, etc. and now it is nearly non-existent. 1 brand of dress shirt in limited sizes, 1 small rack of jackets and 2 racks of slacks which were really only 1 because it was the same product in both places. Barely any ties. No wallets, cufflinks, pocket squares or anything of the like. I get it is not a men's store but you used to be able to get decent quality items in a fair amount with variety and that is no longer the case.
Linda Rossi
2024-01
Must Meet the Store Manager... She is electric in personality plus..
Robert Dennis
2023-11
The folks here are fantastic, prices are reasonable, and the customer service is outstanding.
Lauren
2023-05
Had to make a return for something bought online. I accidentally forgot my Kohl’s card at home and realized that in the car. The staff were sweet and quick at helping me return the item, and they looked up my card by my phone number.
Wendi Richards
2024-01
The associates are incredibly helpful. I love this Kohls location.
Jennifer Nicholls
2023-09
I had a great experience at store 1447! Cindy was excellent associate. She was very patient and did not rush!
Tammy Belknap Stewart
2023-12
Store was busy. But lots of great sales.
Annoying Crow
2019-05
BEST PLACE TO GO FOR SWIM SUITS AND ALL FLAMINGO RELATED ITEMS CAW CAW
Toni Chlopecki
2023-10
Kohl's representative at checkout (Toni) was extremely helpful and guided me through the checkout process with patience and a smile!!
Marykay pawlows
2023-08
Excellent associates very friendly and welcoming. Ordered my package online and picked it up at the Amsterdam store fast and easy.
scott walmsley
2022-05
It used to be a great place for shoes. But, I don't know if it is like a lot of things and it's hard for them to get. But, went in recently and their sneaker selection was very limited in sizes. Keeping their rating at 4 stars for now.
Stephanie Cavoli
2021-05
It may sound weird to need emergency cargo pants but I did. I also had no idea the store closed early at 8pm because of covid.I arrived at 7:56 and instead of being annoyed, the staff was incredibly helpful and kind. One gentleman asked what I needed and brought me directly to the section. He'd already asked me about size, fit, and color. He helped me quickly find exactly what I needed and didn't rush me at all. It was like having a personal shopper. He joked, was friendly and professional the entire time he lead me in the store. I didn't want to be disrespectful of their time, so once i found my shorts I went straight to the register. Again despite being technically closed , and wanting to go home, the entire staff greeted me with genuine smiles and didn't try to rush me out the door.I cannot tell you, how much I appreciated this amazing customer service, and kindness. I managed to make it to my car before 8:05.Both cargo shorts were on sale and I got a great deal too!.
Toni Morrison
2024-01
Always a pleasure shopping there!
Gail Moyer
2023-12
Mandy at check was very pleasant, looks like she enjoys her job.Great job, Mandy!!@
Robin Goodrich
2021-05
Great black Friday pricing already! The checkout moves very quickly. Cashiers and the shopper counter are very friendly. The dressing rooms are all closed so know your size and keep your receipt so you can exchange for a better fit.
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-8 PM |
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