4.3 (158)
1000 Riverfront Center, Amsterdam, NY 12010
(518) 684-6100
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Miriam Montanez
2023-12
They had exactly what I needed at a great price. The staff is courteous and sweet. I used the leftover glass and shelf I purchased for a curio and used it as the base for my table scene.
Drew Smith
2024-05
Pretty much everything you need! The kid working today 4/28/2024 was very knowledgeable as to the location of what I was looking for, well done!!
Joanne Mormile
2024-03
The employees are the best. The store has a good supply of everything.
Joshua Smith
2023-07
Nice staff lots of stuff found a couple things there I haven't seen anywhere else including Walmart. The one thing they didn't have (I'm not mad not an everyday thing glow In the dark paint) they offered to order before I could even say anything.
hurtfulbliss
2023-06
Nifty little hardware store that has what you need 75% of the time. Friendly & helpful staff as well. Only docking a star for buisness ethics as they buy whole sale and pass on none of the savings to the customers. 'Tis America at its finest, I guess. 👌
PureOfHeart2006
2023-05
Staff was helpful and friendly. I love this store! They always have many new gadgets like small keychain flashlights. Today I even saw these cool colored tweezers that have a light on them. I'm so glad to have this store so close to home.
Miss Billie Jo
2022-05
Larry greeted us with a big happy, joyful spirited attitude and immediately asked my mom and I what we needed help with. He directed us within seconds. We were able to find exactly what we needed and more! On our way out...Carlos greeted us with a friendly smile and a kind attitude while he checked us out. My Mom~a~Dukes and I really do love shopping here. It was a breath of fresh air to meet new personable, friendly genuine employees!! We highly recommend shopping here!Thank you & have a wonderful day!Sincerely,~Miss Billie Jo~
Kermith Tristani
2023-05
I don't think I've ever met such a friendly staff. I was working on my sis deck and had to stop in to grab some hardware. The place is clean and smiles everywhere. The girl that cashed me out...big smile and friendly. The guy that pointed me to the screws and mini WD40...knew exactly where everything was. Customer service is a dying art. This place is keeping it alive. KUDOS TO THE OWNER. take care of your employees you don't know what you have. The hardware store near me are just miserable zombies going through the motions.
Kira Daley
2023-05
Ace is the place! They put my patio furniture together and delivered it! Very friendly staff! I would give 10 stars if i could! Highly recommend .Thank you again 💓
Jamie Boughton
2021-05
I walked in and knew of a couple things I was looking for and went to the appropriate aisles, I had previously looked online to make sure the items needed were in stock. Upon not seeing one of the items I went to the front desk to ask the staff member. When I said "hey how are you today?" He stared at me blankly but ok whatever, I tell him what I need and he continues to stare at me. Finally I say "I looked online and it said you had multiple in stock". He goes "aisle 19 on the right". This item was NOT located in that aisle I looked high and low. Finally an older lady who did not work there but was another customer came to find me and said "I see they have what you needed right by the front counter." She was right, they were literally in front of the staff member who " helped" me. He didn't acknowledge this is any way. Then he starts to ring me out and gives me my total, so I nicely asked if I could put in my phone number to go towards my rewards. He acted like it was the end of the world and at the end of the day I'm not sure that he even put in my information. So rude, I'd try the half hour further out of my way just to not have to go back to this particular Ace Hardware, which is a shame because I'd like to support smaller local businesses instead of going to Home Depot all the time.
Robert Fredenburg
2023-07
This place has everything and anything you can imagine. Nice employees as well.
Kevin Kozlowski
2023-07
Always good service ....if they do not have on hand they usually can source and get it for you...
Carole Hood
2021-05
Great store. It now will become my all-time go to. They had everything I needed and the employees were very friendly and helpful. The prices were great too. I was surprised.
Leon Carr
2021-05
This staff here are so knowledgeable they are amazing. I have stopped in for all kinds of things, from plumbing to electrical, cutting glass, screen door repairs, key cutting and more. This is my all time favorite hardware store and they earn my business and more on every visit.
Tsvi Gold
2022-05
It's mostly hit [or a little miss] with exactly the needed part, they mostly have it in stock, as a reasonably priced go-to for a Hardware part -- today (not in two days' shipping "for your convenience")[and they're close, without having to "go up the hill", an easy walk across bridge from South side, too]
Robert Swenson
2023-05
This store has more things than you can shake a stick at. I got what I came for and had the pleasant surprise of a price lower than I expected!
Jim Rogers
2022-05
When they say ace is the place they're not kidding Iwent to two different electrical shops trying to find a fuse that I needed and they didn't have it but Ace did they have all kinds of stuff and their staff actually has an idea what they're talking about period go there support them !!! it's not all about big box stores.
Rob D'Abbiero
2023-05
Can't find what you're looking for come here they probably have it. Great store friendly staff.
Derk van Rijsewijk
2022-05
After gong to 2 big box stores and 2 other places I finally found the WD40 silicone spray I need for our camping. Not sure why no one else had this stuff. Maybe it's due to the hacked pipe line. I don't think so LOL!
Duane Alisauski
2023-05
Unbelievable they had what I was looking for and at a good price, nobody else carried the part I needed !
Michelle M
2023-06
Always have what I need. Staff is friendly group prices.
Wayne Fischer
2021-05
March 1, and March 2, 2021 I went there to buy small items for a household project.As I was getting in my car to leave the 1st day, I noticed 2 guys about 40 years old get out of a white van and walk in the store, No masks on.On March 2, same van there, same 2 guys walking thru the store, and stopping to laugh and tell loud stories to 3 employees near the exit doors.NOBODY WEARING A MASK!Unless you have a death wish,Avoid this store.
Jess Mann
2017-05
Prices at True Value are very slightly higher than Lowes and Home Depot in my experience, and the selection is a little more sparse. However, the staff at this location are extremely friendly and helpful, and the location is pretty convenient. If you live in the area, it's not a bad little hardware shop.
Adam Hanley
2019-05
Drove all the way there to get a bunch of stuff (fence posts, grill igniter, generac guardian battery) and needed to use a restroom. After years of shopping there i finally needed to go to the bathroom while being a patron of this establishment. I was told there were "no public restrooms" and needed to go all the way around the corner and into a mall to go to the bathroom. As if I wanted to walk all over the place just to try to find this restroom. Completely unacceptable. Ill take my money elsewhere from now on. You've successfully lost a lifetime customer.
John McKenzie
2023-11
They had just what we needed
Jack Dez
2023-05
Had a delivery person come out this place with a pick up truck that was delivering to this ace hardware and came out the place made a illegal turn hit my 18 wheeler and ran hit and run screw this establishment
Ivan Homs
2017-05
I have frequented the Amsterdam Ace Hardware, formally True Value for the last ten years. I would have given a 4 star review if it wasn't for what happened today Sept. 4th at approx. 1:45pm. I went in to buy some pool supplies and walked in on an older (caucasian) female employee, making a joke about hispanic accents to a caucasian customer as he was cashing out. This employee and customer did see me walk in and they would have had to know I am at the least a person of color. The employee and customer continually joked about people with hispanic names getting social services. The employee even joked about a hispanic woman that handed in an application and filled it out wrong, as the customer sarcastically joked on why hispanics wonder why "american" named people get jobs over hispanics. As they continued to joke and laugh, another customer waiting in line laughed and joked hysterically as well as the cashier. I stayed in the front looking at pool equipment in amazement as they joked and laughed knowing that I, a man of color stood right there. It is a sad day in America when you can go to a well established business such as this and experience such hateful roderick. Although some hardware can only be found in this local establishment, I will highly reconsider going to this business. Be safe people......
Rusty Jones
2018-05
They always have what i need ,if they don't their always happy to order it . Hardware is cheaper than the big boxers . I like this store better than Johnstown, they don't jump on you when you walk in, like in Johnstown
charles gray
2019-05
Tried to return a sump pump that I recently purchased there because it wasn't strong enough to do the job and they wouldn't take it back because I used it.How else can you tell if it's going to work if you don't try it?I guess the customer isn't always right.
Petr Dlabac
2023-12
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| Monday | 7 AM-6:30 PM |
|---|---|
| Tuesday | 7 AM-6:30 PM |
| Wednesday | 7 AM-6:30 PM |
| Thursday | 7 AM-6:30 PM |
| Friday | 7 AM-6:30 PM |
| Saturday | 7:30 AM-6 PM |
| Sunday | 9 AM-3 PM |
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