3.9 (68)
183 Delaware St, Walton, NY 13856
(607) 510-5010
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jennifer “J” Llanos
2024-01
1/29/2023Update: This lady is still so rude. She accused me of stealing, which I had the receipt from the other store. The receipt was on top of my groceries in view and she still didn't believe me because she wanted to look through it. I knew she was going to start with me when she started buying us and looking at the camera at the same time. If she was polite about it then I wouldn't have minded but she was anything but polite. I'll be shopping everywhere else but there.June 2023Disgusted with the way a Hispanic lady who works at Family Dollar, treated a customer applying for a job there. She was yelling about how much he smelled to everyone there, then laughing about him. It was my first time at the store and I couldn't believe my ears. I had no problem with the teenager working with her, he helped me find things in the store. I'm just wondering if the rest of your staff is like that as well. Shame on her for yelling like that. The man did have a strong smell but she could have whispered to him about it instead of yelling about it, then laughing about it. Disgusting behavior. I'm never coming back.
Kip Staples
2023-12
Always organized and a very friendly and inviting staff. The manager went out of her way to assist me in finding the items I needed.
Yandere Kun
2023-05
Vanessa should pick up some skills in costumer service. She’s loud and absolutely rude to customers. One of the most vile people that I’ve had the disservice of meeting. I’ve shopped at this Family dollar for years now, and I’ve seen her oftentimes being moody and disrespectful to her employees. I guess it makes sense why the store has a high turnover rate. Family Dollar, please hire competent managers who have some customer service skills. I don’t know what home-issues she has, but she needs to learn how to separate between home-life and work-life. I will take my business elsewhere. I don’t appreciate being yelled at due to approaching her over an issue of her yelling at my special needs child who tried to purchase cigarettes for me. He’s 23, and she had sold him cigarettes just a few days before, with NO issue with his ID. However, this time, she bothered to check the ID to see it was expired. She berated him and blatantly yelled at him in front of everyone in the store. She makes a scene all the time, but this time it’s personal. I am a disabled veteran and I’ve served my country. To have an illiterate manager, who has NO volume control, berating her customers and employees, it’s personal. I spend hundreds of dollars a week in this store — never again. Her entire issue with the matter is that I approached her. You need to train your people a little more. Your turnover is extremely evident now.And, as I’m walking out of the store, she yells “well I wouldn’t send my son to buy me cigarettes!!” And then turns to the customers in line and yells at them my business and tried to excuse her behavior. She has no professional etiquette.
Robert Rice
2023-08
I was in store two days in a row when customers had to wait for the clerk who was a little way off stocking shelves saying she'd be right there. Is it good business to make customers wait when shelves can be stocked anytime?
desiree pierotti
2023-05
I worked here for nearly 6 months and I must admit Vanessa ( the manager) is truly dedicated to working, she goes above and beyond to put as many hours into the store as possible, she is very kind and generous, she had a big heart and if you prove yourself as a dedicated employee then she will help you excel in the store. I am grateful for meeting her.
wutan olva
2024-01
very clean and the manager is really nice
APPS TWO FIRE
2021-05
I went to family Dollar in Walton New York and I got to say that I have a lot of admiration the way they treat The customer definitely people person I definitely got to give credit Specially too the manager Vanessa .P she is definitely one of the best managers I have met I’ve gone to the store several times and they definitely treat you with hospitality her management effort and the way they carry themselves as a team speaks highly of their workstay safe and keep up the good work.Vanessa PAnd all staff members.
Brandon Taylor
2023-05
Vanessa is always pleasant to speak to she’s always in a good mood and she’s very helpful anytime I come to the store. She’s a good person. Great manager.
Rafael Delgado
2022-05
Had a great visit when I went was passing through and decided to stop for some snacks. The Store manager there was very helpful and walked me to the isle where I could find what I was looking for. Great service!
Jesse Cook
2023-05
The manager has an ugly disposition. She’s extremely rude and disrespectful. She should learn some manners and customer etiquette. Otherwise, get a new store manager.
Kevin Clark
2023-05
It's ok but there hurting for change so if you go make sure to have close to exact change because they will ask and try and also prices false advertising selves said 6.25$ and came close to 10$
Thomas Napoleone
2023-11
Ok I mean it's a family dollar....
Santiago Delgado
2023-05
Great store! Has everything you need and a great staff
AZ Service
2019-05
The cashier lady which has darker skin color, I think she’s Indian or Guyanese, got a big attitude. She’s very very rude person. I will never step on that store again.
Geo Go
2019-05
Best Family Dollar ive ever been too. The staff is sooo helpful and the store is always nice and clean. Great selection of products.
Brittany W
2022-05
I wasn't too happy to go there for 2 items & both were completely out of stock & alot of other shelves were practically bare.
Julie Conrow
2018-05
Good prices for simple basic needs. The store is disorganized and could use a good cleaning. The staff are friendly.
Bruce Ellis
2023-07
I like the way the workers treat you with respect
Juan Lima
2023-05
Can always get some good deals before going to bigger chain stores.
Opal Serene
2023-05
clean store and very friendly management, I get help whenever i need
Jessica S
2021-05
Easy parking, friendly staff, clean & organized store.
Rich Roloson
2023-05
Friendly employees. I shop here frequently.
Raul Faura Guerra
2022-05
It was a good experience, courteous and nice service.
Janice H
2023-05
Quiet and peaceful shopping and a very nice worker
david beckley
2022-05
Very helpful and friendly staff a pleasure to be there
Bridget Sage
2018-05
Great sales love my bathroom set
Vromans Garage SVE
2018-05
They did fix the potholes that could fit a whole tire
Dawnski
2019-05
Very friendly employees. And very clean store
Joseph Pannullo
2017-05
It has a good selection of stuff that is almost a dollar
Jody DeGraw
2021-05
It's a great place to shop
Monday | 9 AM-10 PM |
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Tuesday | 9 AM-10 PM |
Wednesday | 9 AM-10 PM |
Thursday | 9 AM-10 PM |
Friday | 9 AM-10 PM |
Saturday | 9 AM-10 PM |
Sunday | 9 AM-9 PM |
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