4.5 (513)
13059 Broadway, Alden, NY 14004
(716) 937-6106
tractorsupply.com
Service options
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Amber Reece
2024-03
My pup loves when we go here they have the vet u highly recommend they are nice and fast! Some have the dog wash station for $10 bucks how can you go wrong full service!
Shaliza Szuba
2023-05
What a delight to come here to get our gardening supplies! We enjoy seeing all the baby chickens for sale here and visiting dogs. What a unique and very county-like store that always seem to have things for everyone! Us city folks like the beef jerky and other treats, like the selection of old-fashioned candies. We even found a live fig plant and berries we have never heard of!
Jim Myers
2023-12
Outstanding customer service from the General Manager. I encountered a problem with a delivery order and the general manager fixed the issue almost effortlessly. It's nice to see a manager take pride in their work and take care of their clients! Thank You!
Kayy Choin
2023-12
I don’t know if it was the general manager or what but there is an employee named Sydney who most definitely deserves a raise !! Beyond helpful.. I called about live birds after they stopped selling and she gave me information looked it up and omg I could go on and on!!! Sydney thank you so much!
Todd Tontala
2023-05
Yes 5 stars .Who doesn't like TS? Something for everyone in there.Its like any store you shop at .Some items higher ..some items lower ..unless your talking a substantial amount from a different retailer just get it..It will all come out in the wash on other items here ..there ..everywhere.My point being not gonna bitch about the cow butt cream being $2.00 more and write about it ..Anyways ....brace yourselves..I BOUGHT A BELT . Tough to find a quality leather belt these days . Ask yourself ?. Would you want leather ???? Or ???? Pleather? . . That's all Folks..
Kim Long
2024-04
All the employees are super helpful! The manager googled some information to help me out even about products they didn't carry.
Roberta Rivera Duprey
2023-08
I love this place. It's the one in Alden NY. They have a lot of inexpensive items there plus did you know you can bring your dog and cat or any other animals there. They have a ventinarian inside towards the back. The vet is very nice. He would love you to come out and see them therePlus they have the cutest baby chicks too.
Elias Witmer
2023-06
I ordered online and had it ship to the store,. Paid for faster shipping. No one bothered to contact me when it got there. I finally got a reminder email from tractor supply saying don't forget to pick up your item, so it must have been there for a couple or few days already. Won't make that mistake again.
Linda Potter
2023-07
Was looking for an indoor fence for my baby chihuahua as I travel alot. They were awesome to help me with my needs for her
CJ Jojo
2023-05
This is almost an unfair review. I love shopping here I don't know why I just do. So I cannot be impartial to review.Going to this place you know you're either getting pet supplies close or some sort of equipment/tools. It's rare I cannot find what I'm looking for when I go there.The people that work there always ask if they can help me. I have even had people suggest to go to another place if they do not have the product there. I love that honesty and that probably is the main reason why I go here.Honestly and willing to point people to other places when you don't have a product is quality and great salesmanship.
Gary Brian
2023-06
Not a fan. I know in today's day and age, a good customer oriented employee is hard to find but c'mon Tractor Supply... You can do better! Went there to get 2 trailer jacks but had a very difficult time dislodging them from the hanging display rack on the wall. They both were jammed in tight. While I was struggling, an employee walked right behind me. As soon as I noticed, I said "excuse me, can..." and they turned the corner and disappeared. I needed some more items but I decided to pick them up elsewhere. I know it's 2023 and self checkouts are everywhere but at a place like TS where you need animal feed and 3 point hitch equipment, Customer service should still be a priority.
Cure Meister
2023-05
Have been purchasing our dog food here for over 11yrs. Always treated with respect and kindness from everyone. There have been times when the store was out of dog food on the shelf. Store personnel were there to check in back if any available. If none there they would advise on next shipment.
Janis Baldwin
2023-08
They didn't have the dog food carried at several other Tractor Supplies in other states. Normal dog food like Purina. I had to start my dog on a whole new food.
michael ziolkowski
2023-06
I love this store, always something pretty cool to purchase and the prices are better than anyplace in Alden. It's the kinda place you could easily spend some time
Rich Kozlowski
2023-07
Bought copper socks for wife even though medum way to tight n small- brought them back bought larger ones - no issues no problem
Catt Lynn
2023-07
DONE WITH THIS STORE. THEY CALL ME ABOUT AN ORDER I PLACED. I AMSWER AND CLICK, GUY IS GONE. 1 MIN LATER I GET AN EMAIL THAT MY ONLINE ORDER WAS CANCELLED.SO I CALLED THEM AND ASKED WHY THEY DIDNT CALL BACK SEEING THAT I WAS DISCONNECTED. SHE TELLS ME SOMETIMES THEIR PHONE SYSTEMS DONT WORK SO GREAT??? I SAID SO YOU CANCEL MY ORDER INSTEAD OF CALLING ME BACK?? SHE SAID I COULD COME IN AND BUY IT AGAIN. UMM NO NOT WHILE I WAIT FOR A REFUND ON THE ORDER YOU JUST CANCELLED! IM DONE AND THEY ARE RUDE AND NOT PROFESSIONAL LOST THIS CUSTOMER!!!!.ORDERED FROM AMAZON FOR CHEAPER AND FREE SHIPPING NO GAMES
Jessica Tills
2023-05
Brought my dog along to grab some dog food. Cashier was super friendly. Their dog food brand (4 Health) is great quality for a reasonable price!
Rolly Flick
2023-08
All stores I have been to 3 have been very friendly and helpful. I always find what I need.
Leah Scott
2022-05
My husband and I went in Saturday for a generator for our new RV. Everyone was so kind, so nice, so helpful, not rushed, and even assisted us taking it up front and then out to our truck. We were so grateful because you never get service (or workers who go above and beyond) like that anymore! Such a good experience!
marcia Halpin
2023-09
Only place I get my dog food! Love looking at all the novelty items they have!
Christopher DeVries
2023-05
The pet wash is convenient when it’s working. I can understand the problems associated with hair clogging the drain and whatnot. What I can’t understand is why they don’t get a more motivated plumber to fix it.
jf97eclipse
2020-05
The store is usually organized and clean. The staff is very friendly, and I love how Tractor Supply lets pets in the store. We often bring our dog in, and the staff always offers to give her treats, but they always ask if it’s ok first, which is great. The only downside is that they are occasionally out of stock of certain supplies that I have gone in the store for, and it can take weeks to refill the shelves if the product is out.
Mark Wetzel
2017-05
They usually have what you need. The staff is friendly and helpful. Prices are pretty good. We get their brand dog food which is rated 5 stars on the dog food review site. I always find the spare parts I need to get a repair or job done.
Sharon Jordan-parker
2022-05
Great place too go for anything you want for your animalsThey also sell outside furniture. Pellets for the stoves. Little chicks stuff like dog,cat,birds. If you can't find it.just ask no problem getting trees flowers go and check it out
Jessica McKenzie
2023-10
Went in there to get cat food and the manager went ABOVE and beyond to answer questions and help. Thank you so much for that!
Rebecca Moses
2021-05
Best experience ever. Accidentally ordered the wrong crate for my dog I was rescuing. The woman was kind enough to pull the display off the shelf and give me an extra 10% off and adjusted the leash. Will shop there again!.
tangela poole
2023-08
I had a 10 am delivery appt but they let me deliver at 7:30 am . Ppl were nice
Bob Cook
2023-05
They have a lot of what you need from tools, clothing, parts, and feed. This is also where I got most of my chickens, ducks, and supplies to keep them happy.
Jennifer Barczykowski
2019-05
I use to like this store, but lately the customer service is horrible!! Everyone use to be friendly and helpful. Now you can never find anyone in the store and if you do ask for help the staff makes you feel like your bothering them. I've also noticed that there seems to be a high turnover rate with the employees. Your best bet is to go shopping here first thing in the morning during the week, that's the only time I noticed friendly helpful employees.
Samantha Flint
2023-05
I love this Tractor Supply. The staff are always helpful and friendly! I also like using the pet wash station!
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 9 AM-7 PM |
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