Tracey Road Equipment | Watertown

Mike Bauer

2023-05

I highly recommend Tracey road equipment , I am from Canada and my regular run has me pass through Watertown .I had an issue today with dpf system and was in derate , I contacted the service department and they told me to come in … as soon as I arrived , they took my truck in and repaired the issue , in and out within 2.5 hours … wow great service and well repaired … thank you Tracey road equipment , I really appreciate the great service

Gary Wiley

2023-05

Very helpful and knowledgeable staff. Even printed off some parts sheets for me encase I needed them. Staff was so friendly and helpful I wound up chatting in there for a while before heading out! Highly recommend this place!

Julie Holt

2021-05

They are super at Tracey. I had an indicator flashing, they had me in and out in no time. It was a simple fix and they took care of it with honesty and integrity. Plus, because it was raining, they let me bring my dog inside. They have a great location just off I 81 South. It was very easy to access with plenty of room to park 53' trailers.

Barry Christopher

2021-05

If I could give negative stars it would be negative 5 stard. I paid 1,700.00 plus dollars to the Watertown location and 150 miles down the road 3 warning lights came on. I was told to go to their Binghamton location who after looking at it charged me 324.00 dollars not fixing anything. In my 60 years this is the worst company I have come across. I will never do business with this company. I am also filing a complaint with the better business Bureau

Chris LaBow

2019-05

Gilco Trucking has purchased many new and used trucks in the past 20 years or so from Tracey Road Equipment. The sales , parts , and service people are all professional and supportive. I appreciate the consistent hard work.

Tim Horth

2022-05

Greg was deflective and lied about not having inventory available all because my female called twice to require about pricing and availability for us. She doesn’t run the equipment, we do… if booking equipment gets this run-a-round, then what’s it like to rent the equipment? Greg clearly is unable to problem solve.

Aman Deep Singh

2021-05

Never ever come here.They’re just making money from drivers by any means. Would’ve given 0 stars if it were possible.

Brian Cook

2022-05

always friendly professional and quick to get ya going

Anthony Tubolino

2021-05

Great service and friendly staff highly recommend

Heath Cushman

2023-08

Great parts people

Boulderman

2021-05

wheel retorque tractor 66$ for 5min chit

Mike Bennett

2020-05

Way over priced and rude service

fred cole jr

2023-10

Good people

harmandeep singh

2021-05

Won’t recommend to anyone at all

Ederfer Orozco

2019-05

Good people!!