JM Tire and Auto Repair

K L

2024-04

My daughter hit a pothole on the notoriously awful roads in New Mexico and got a flat! Wyatt was amazing and was great at getting her back on the road! Went above, and beyond to make sure they were taken care of! And the price was super reasonable!

Don Bingaman

2023-08

Goodness, it's been over a year since our visit (6.10.22) but found JM Tire's card again and wanted to PRAISE this group ! We were driving from the DFW area and our 2005 Tahoe died about 15 miles outside of town (on our way to Raton then Colorado to meet family). I believe it was a Saturday afternoon near 4:00, and we had our car stuffed with vacation gear, a bike rack, and our 14 year old Labrador. Not only did owner Angie Hill and manager Lewis Monohan arrange for a tow truck (Bobby) to get us into Raton and the shop (presumably to find a rental car since it was so late on a Saturday) but Lewis quickly diagnosed the engine problem, rushed a team member to the parts store, and had it fixed before leaving near 6:00 on a Saturday evening.... WOW !! To this day we are so very grateful for saving our entire trip !!! Can't describe our GRATITUDE enough except to finally write this review even a year later !!! (finally found the business card). Next time we are in the area I want to come by and Thank them again !!!!

Gary Nguyen (Gary Van Nguyen)

2019-05

I finished changing a blow out with a spare donut on I-25 at 4:45 pm on the way to Albuquerque. I couldn't drive the rest of the way on a spare so called around in hopes of someone being able to get me back on the road.JM Tire closed in 30 minutes and I was still 10 minutes away. I called hoping they could do it and Louis answered the phone with a "No problem! We can get it done for you."They were fast, reasonably priced considering the circumstances, and proceed great service. Thank you!

mplsyrp

2023-11

An honest mechanic is a gem beyond price. Their dedication service and kind caring ways are beyond comparison. I have never in the decades that I have had vehicles serviced ever had a better experience. Than the service they give. I thought that some of the service I have had these past 50 years has been stellar. They far surpass stellar.

Kylie Jacobsen

2023-05

Highly recommend these guys! We were in a tough spot after an accident in the middle of nowhere, and I first tried using my Life360 towing assistance to no avail. These guys were my next call, and I wish I had called sooner! They were very fast to get to us, and they allowed us to take our 3 fur babies on the truck with us. The driver was very friendly and made sure that before he left, our babies were good.

Donny Torres

2024-01

Great service. They did everything they could to get us back on the road. In the end finally got towed to santa fe. Wyatt and Louis were awesome

Kenitra Grant

2024-04

Called asking him to take 12 gallons of coolant 11 miles from his shop. It was going to cost $500. There is no way that is even reasonable.

randy cruz

2020-05

Man where do I start. These guys are awesome! From start to finish were professional. My 2010 Expedition broke down 1000 miles from home, 10 miles from Raton NM. I had it towed to the nearest gas station by J and M tire till they opened on Monday morning. They had it picked up and had it figured out in a day. Wish I had mechanics down here like them!

Rodeo Twister

2019-05

Broke down with a horse trailer, on Trinidad mountain, they were prompt to assist, brought 2 trucks one with gooseneck for trailer and flatbed for truck, had truck fixed in 2 hours being there, sent me to a wonderful motel in area. Couldnt ask for better services and professional at all aspects. Thank you so much!!

Half-A -Shipwreck

2023-11

Highly recommend, great service, friendly people. Thanks to the helpful and patient dispatcher. Shout out to Wyatt, great driver, & super nice guy!

Dean Tucker

2023-05

Recently while traveling in NM I had an issue with my brakes. The shop got me right in and got my problem fixed quickly and for a decent price. Will definitely use their service again when I'm in the area! Great customer service.

Vanessa Stephens

2023-05

The gentlemen at JM Tire in Raton were so wonderful! On the phone they were extremely polite and helpful and got us in on an emergency! My partner and I were traveling for a work trip and our temp gauge wasn’t reading and my vehicle thought it was overheating, we were totally in a rut and Victor and Louis at JM Tire saved the day! Not only did they get us in immediately, they were patient and so friendly and got our vehicle back to us in no time. We are so happy we found JM Tire and Auto Repair, and I can’t say thank you enough to Victor and Louis for taking such great care of us and our vehicle! 10/10 service!!Service: General repairs & maintenance

Kristina Pendergrass

2022-05

Our pop-up camper experienced a blow out just south of Raton and we had already used our spare tire earlier on the trip. Victor at JM Tire was extremely helpful. He went out of his way to search around for a rim, towed our camper in a timely manner, and they were able to get everything taken care of in about 2 hours at a very reasonable rate. So so helpful and friendly!! We really appreciated this more than we can say! Highly highly recommend!Services: Tires, Special vehicle towing, Local hauling, Tire change

Mark Taylor

2024-03

Couldn’t ask for better service! Joe is very knowledgeable and good at what he does.

Billie Skaggs

2023-05

My husband took his 83 Camaro to them to have a tire put on a new rim and the tire and rim to be put on the car. They broke off one of the studs and wanted to make my husband pay $135 to fix it. When they were the ones who broke it off. I wouldn't recommend them to anyoneService: Tires

Juan Garcia

2022-05

Words cannot explain how thankful and grateful I am for you all. I am stationed in Denver and my family was driving back to Denver from Albuquerque, but they got a flat tire in the middle of no where. I called you all (after hours) to tow my family and you all were there quickly to get them before it got dark. Then you all went the extra mile and replaced the tire as well. Thank you to your business and Victor Duran that came out to tow my family. He was professional, kind and ensured my family was taken care of. Thank you!I highly recommend this business for your towing and tire needs. It was extremely affordable and if I could give more than 5 stars I would.JuanServices: Tires, Car towing, Tire change

starchaser

2021-05

Stuck on the side of the road. I was told, by Verizon roadside assistance, that it would 3 hours before anyone could help because it was Sunday.We got a hold of these guys! They had a driver out in less than thirty minutes from the call time. He was SUPER helpful and quick about loading and unloading the car onto his truck.... fastest I’ve ever seen.Very friendly, professional, and considerate!! Highly recommended!!Service: Car towing

ira hirsh

2023-05

Rolled in at monday on opening and i could see there were a lot of cars waiting from last week. I was passing through and feared i would be there a long time. Within five minutes they had diagnosed my problem. Within two hours it was fixed and i was out of there. Fair price. Straight forward. Least i can do is give my thoughts. In a world where it seems nothing but negativity its nice to have an honest experience in a town i have no connections to except that we are humans.Service: Engine repair

Matt Sell

2020-05

They charged me $173 labor to change a starter on a Honda Odyssey, likely 45 minutes worth of work, & they didn't even bother to correctly hook up the battery. I had to fix that myself the next day when my van wouldn't start. I was a casualty of being "on the road" & needing a repair. They did get me back on the road quickly, but the shop was pretty dead. I chose to go here because the ratings were good. There are other places in town; know what you're getting into: shop rate $95 an hour, & apparently they don't work all that quickly.

John Edmundson

2022-05

GREAT service! My wife and I had a blowout 20 minutes from Ratton NM and they came out changed the tire and followed us back to town to make sure we made it back okay. Good sense of urgency in meeting our needs!John Edmundson

Shawn Telford

2022-05

We broke down 20 miles out of Raton and Tristan towed us to their shop in the late afternoon. We arrived to late to haveUjoint repaired but Victor and the other Management allowed us to stay in parking area even allowing Ito plug our RV in. Many Thanks to Jose for allowing us to use facilities and for everyone else quickly making repairs next morning. Great service.Service: Transmission

Cheryl Higgins

2019-05

We pulled into Raton at 1:30 in the morning heading to Yellowstone for vacation. As we turned into a truck stop we lost a back wheel on our new travel trailer. Called triple A and they referred us to JM Tire and Auto. First thing that morning Tyler and his crew came to our rescue. Got the trailer to the shop and started trying to help us with warranty, etc. He worked tirelessly to get info for parts and best plan for repair. Sometimes had two phones going at the same time trying to help. Deciding we did not want to wait for warranty to replace, Tyler referred us to trailer company in Trinidad and we took the axle over for repair and back to Tyler for parts and to put us back together. They even worked late on Friday evening, Fathers Day weekend to help us get on our way for vacation. We are so very grateful for their concern and hard work. Could have been stuck for several days getting repaired!!! Can't say enough about the way Tyler worked and led by example the work ethics and character you rarely see today!!! May God Bless this business for the way they treat their clients and charge very fair prices!!! Thank you for saving our vacation!!!

Bayley Richardson

2021-05

Husband and I got a flat tire on our way to Denver. We called around Raton to see who could help us. We were really worried because it was already past 4:30pm and places start closing. JM answered the phone and were more than happy to help! They were friendly and fast. We were on our way within 30 minutes with a patched tire. No issues with the tire since!

Erin Baysinger

2020-05

We broke down in Capulin Nm. The tow truck guy was great. Funny, talkative, nice guy. (With an adorable son.) When we got to the shop ALL of the personnel was super nice. They gave my family and i some drinks while we waited for them to inspect the car.They went above and beyond to help us out. Lewis was very honest and upfront about our situation, and the time it could take to get us on the road. He recommended a Motel (which was awesome, the Roadway inn and suites)which was conveniently placed a short distance from several place my family and i could walk to for meals/drinks.Not only were they super nice, they drove us to and from the motel. As well as brought us a few things we needed from the car.If i could give more then 5 stars i would. Thank you guys for everything. You are the best!

John Erickson

2021-05

Check engine light came on during a road trip. These guys got us in wuickly. Inspected the vehicle. Found the issue. And were able to recommend a very low cost solution. Really appreciated how knowledgeable and helpful they were. Plus they were friendly to our dog, I always think that says a lot about people.

Wes Seneff

2021-05

My Class A RV needed a set of new tires, and a couple batteries. JM tire offered a good price on brand name tires. Victor came to my house to help jump start the rv, and also came and picked me up when the service was done. Great Service, will use & recommend JM Tire in the future.Services: Electrical repair, Tires

Sarah Hilliard

2021-05

Eddie was amazing. Helped us with a tire and didnt even ask for $. We paid for the the balancin of the tire and the tow. He was amazing and friendly. Thank you so much for everything. Made our holiday. Eddie was fast and very knowledgeable. Made sure to help my 67yo mom into the tow truck. Prices are decent and I would recommend. Dispatch is nice as well

Isis Beverly

2024-02

He fixed my tire quickly and effectively :), thanks!

Jack Daniel

2019-05

These guys were our geico breakdown service providers. We had a blowout that caused $1500 in damage to our travel trailer, these guys came out, cut the tire off and towed it. Then stored it 5 days until the adjuster came. We bought 3 new tires from them and they repaired our trailer wiring for free. Highly recommend all services. Great staff.

cheerios sailor

2023-10

We were traveling through, and we had excellent service from Wyatt and Lewis. Above and beyond!!Thankyou guys!