BTU Building Materials

scott ernst

2023-12

I'm putting up a building and needed a truck and trailer full of lumber. I was talking to a guy I'm working with about the sad state of the lumber world and he said that he had had good luck with the material at BTU. Since I'm in Glorieta it was only about 15 minutes more to go to BTU instead of one of the box stores in Santa Fe. I like to buy local and figured it would be worth the trip even if the material was a little more expensive.We pulled into the yard and talked to one of the guys about getting the trailer to the stacks (easy) and then went into the store. Before we even got situated the guy from the yard came in and introduced us to Joe who brought us back to his desk and took our order. No standing in line. Perfect service.We also needed another framing gun for the project. BTU had a selection of Senco guns and air hoses that were the same price as it would've been at the box store.I've been in the trades for a long time and have watched the local stores with service, be replaced by the boxes. I was super glad to discover that there was still a good local lumber yard around with friendly, informed and motivated staff. Thanks BTU, see ya next time.Oh almost forgot....the material was really nice too.

April Esquibel

2024-01

Frank is the best! He has helped me and my family out through so many projects. Just the best of people.

Lee Baca

2023-12

Mike Montano is our go to guy every time we go to BTU. He makes our material shopping experience stress free and goes above and beyond to make sure we walk out with everything that we need.

Francisco Gurule

2023-11

Friendly staff that is very helpful. Joe always helps to select the proper materials needed and Robert will load you up with a smile.

michael black

2023-06

Looked for good cordless drill with batteries and charger. Prices slightly lower than average. Couldn't ask for better service. I'm 6'5" so it's rare I need help to retrieve something off a top shelf but it was readily available for that ONE 20 volt DeWalt I wanted that was probably 10' up.

Alex Lovato

2024-05

Benji fixed my weed eater in no time! 💯💯💯💯💯

Cecilia Bowen

2023-06

Always a clean store and the staff are always helpful. The lady in the paint department is very knowledgeable about the products. Her name is Andrea , so if you need any advice on paint she's the one to go to!!

Adrian Gutierrez

2023-11

Robert was very helpful, very respectful. Thank you for your service young man.

C Lucero

2022-06

The worst place to shop unless your looking for full service. Went in to purchase some tools and was immediately greeted was followed as if I had thief written all over me. As I am a loyal paying customer I felt as un-welcomed and belittled as ever. If I could give a negative star I'd give it 6. Absolutely would never recommend this place to even my worst enemy. Never will shop here again as I will tell all my friends and family to never enter such a hideous store.

Jeanette Iskat

2023-06

Just exceptional service at the Vegas store. Phillip Romero knew his product and helped my friend get everything in order, efficiently and kindly.

Kathy Giordano

2023-09

They are always so helpful. Lots of inventory, very professional crew.

Catherine Gurule

2023-11

Joe is not only friendly but also highly skilled! Thank you for your help!

A C

2023-06

For tradesmen great invoicing system. For every day DIY little pricey, low stock in some basic items(?post Covid) Lumber check EVERY board. Warped, cracked etc. Pleasant staff.

Angel Moreno

2023-11

Thank you Joseph Montano for helping us with all our projects

Irene Archuleta

2023-11

Joe Montano help me with ordering my pro panel grate customer service

DesertGate Internet

2017-06

Great service always helpful. I have never had an issue with getting anything cut to length or picking up any material. They have all of the random parts I am always looking for. Great job keep it up guys!

Christian

2020-06

The improvements BTU has made to their store over the last 5 years are definitely noticed! Very nice store, great service and good selection.Not 5 stars, because prices need to be more competitive.

Mark Dodge

2021-06

This store has everything you could possibly need for your home. The staff are super and very helpful. They really make you feel welcomed. Super clean and organized.

Leroy Gutierrez

2021-06

I walked in to your store today and had a big list of things I needed to buy.I asked an elderly lady that works there and asked if she could help me out. She looked at me with a stern look and said can you wait a minute .I'm entering something in my computer. I walked away and went to Hacienda and they attended me with no problem.

Anthony baca

2023-11

Went in to BTU to order my Pro Panel and Joe Montano took care of everything i needed, great custoner service.Definitely will go back to Joe for all my building matetial needs.

Shela Silverman

2023-08

Excellent service by key maker! Cost was inexpensive and all keys worked!

Chris Romero

2019-06

There is one worker that helps everyone and everyone else said if she retired they will probably go somewhere else. So will I if that happens but she gives excellent service. Mrs Romero Andrella thanks for your help.

Albert Gonzales

2022-06

Sometimes they don't answer the phone. But they have good customer service. They do have a wide variety of items for sale. Its one of my favorite stores to buy things.

Janel Salazar

2023-06

The service is always wonderful here! Tammy is so friendly and helpful.

Robert Roach

2023-11

Robert provided friendly and knowledgeable service in the yard.

Xaver Elgin

2021-06

Rude staff especially in the yard, prices are always way too high, considering the capital is an hours drive for Home Depot or Lowes, or two two abq I save more money for the time to Santa Fe. Large orders best prices are in ABQ. For the hassle the attitude and the always excessive prices for mediocre goods I'll continue to drive to the capital.

Gilbert Gallegos

2023-06

Always has what you need but few employees need to have a better attitude when they are at work.

Jeremy Lucero (Magic)

2022-06

Awesome service!!! Prices are on the high end for the limited selection offered, but nice products.

Erin Shoemaker

2022-06

Great little shop also has UPS drop off in the back one downfall they don't except the code from your phone for the sticker lable other than that it's a nice place to go for pretty much everything you need for your home

Barbara Green

2022-06

I went there for the first time yesterday. What a great group of helpful employees - I’ll be doing my hardware shopping there from now on.