4.1 (89)
500 NM-195, Elephant Butte, NM 87935
(575) 223-0594
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tara Manning
2024-03
I had a terrible experience and will never go to this store again. I went to this store with my son to get some cheese I had forgotten. When I walked it, there was a bluetooth speaker in the middle of the store, loud enough where you could hear it throughout the store. When I started actually listening, because it was not music, it was a podcast. A podcast was playing throughout a FAMILY store talking about murder, blood, DNA testing, describing a crime scene. I quickly grabbed my stuff, paid, and ran out of the store... this was not something I wanted my child to hear! When I got home, I called and asked to speak to the manager. The woman who answered listened to my concern, especially with my child hearing this... however, she stated that "it happens in the world". I informed the "manager" its something my child shouldn't hear about in a store, let alone her place to tell me how I should raise my child. When I told her this, she stated "I'll tell the manager, oh wait that's me!" Due to the lack of professionalism, a selfish "manager", a dirty store, and lack of compassion, this store will not be getting any more business from me. Also, if you're a parent, I highly recommend you not ho into this store unless you want to hear your child asking about blood and murder because the "manager" feels the need to do the parenting for others.
Marilyn Milligan
2024-05
This Family Dollar is very clean & organized & the staff is always helpful & kind.
Norma Webster
2024-05
Always happy with this store. Easy stop for milk & other food items. Also fun to look around, finding new items like great home accents! The staff is always so friendly & helpful. Parking is good.
Kaydence Torrez
2023-11
Horrible service, lady accuse me of stealing, when I barely go to this store. Her excuse was they were they same age as us. Came out of now where I was just trying to buy groceries. Never again
Michelle Lopez
2023-05
It's against the law to have a child behind the counter giving cigarettes to an employee for a customer then to see this child open boxes with a box cuter and stocking I mean wow so wrong that the store manager allows this to happen and nothing is being done. What more can you expect to see when you go shopping in these family dollar stores is my question. Bad business all around
Susan Clark
2018-05
The minute i entered the store i was greeted by a store employee her name was Miranda. I asked her where 2 items i was looking for she took me to them.Love to get that kind of help.Customer service was great 5 stars for Miranda.
Ramona Bauman
2021-05
Staff is always so very helpful and super nice, only issue I have ever had was a VERY rude DM. As far as people upset about boxes in way, so for your luck, it was delivery day and they work very hard getting your products on the shelves for you, apparently you have never worked in a store!
Antonio Otero
2019-05
My name is Antonio Otero, and I'm an Assistant Store Manager at the store, I just wanted to thank everyone for the great reviews. As for everyone else I'm sorry that you had an uneasy experience. We just got a new store a couple of months ago and were still trying to get our store back to its original glory. We're still having trouble getting are people scheduled at the right time, but rest assure, we are fixing that problem. I have a facebook page, just look for the blue flame skull. I would like any suggestions and like to continue to hear what you have to say. I would also like to note, that we are having issues with our restrooms. Also we are required to ask everyone who makes a purchase on tobacco, for I.D. I do look forward to your business and thank you for stopping by to see us. :D
Mike Pacelli
2019-05
Closest retail store to Elephant Butte Lake, NM State Park. About 2 minutes from park entrance. No other retail until Walmart, about 5-6 miles away.
Lois Ferguson
2019-05
It's sad. Owners must not pay enough. Nothing is ever put away. One person working only. Slow service. Someone new every time we go in.
Lynn Kreis Burr
2019-05
WOW!!!!! THIS HAS GOT TO BE THE MOST CLEANEST, ORGANIZED, FAMILY DOLLAR STORE I HAVE EVER BEEN TO EVER. LOVE SHOPPING HERE. IT'S GOT ANYTHING& EVERYTHING YOU NEED. COME CHECK IT OUT.😎
SHANNON SONS
2018-05
Never had a problem at this store very grateful to have one in out lil town now!
Rita Timperman
2018-05
The employees were extremely helpful and very pleasant, will return to shop there.
BarbieLatin505 BarbieLatin505
2018-05
So glad there here we need them bad..
Maggie Reed
2020-05
Great place to get decorations for holidays. Just be sure to get there early as they sell out fast!
Reno Tuma
2021-05
Employees are required to do too much, but they do a good job and they are friendly.
jjes
2022-05
Worker with the receding hairline was extremely rude when I asked a question and “didn’t want to deal with me” asked another worker to
Scott Costigan
2021-05
They are great for a milk run or forgotten item, a little bit of everything, five & dime.
Gil Gonzo
2022-05
This is the cleanest well stocked Family Dollar I have ever been it.
Barbara Macias
2019-05
Easy to get what I wanted and go...clerk very nice
Eugina Shelton
2022-05
This is a well.run family dollar. It is usually tidy with good selections.
Loretta Davis
2020-05
You can find most things you need, after all the rush on ideas , they seem to restock as soon as it comes in.
Frances Adams
2021-05
Always too cluttered shelves are half empty boxes sitting around full
Karen Smith
2020-05
Had what we were looking for and sooo much more.
Wolf Pack Entertainment
2021-05
Quick affordable items and a decent staff.
linda timm
2018-05
Nice, new , clean store. Friendly employees.
Mark Mullins
2022-05
Well stocked and good service.
Diane Seeley
2018-05
Elephant Butte Family Dollar is always neat and very helpful employees👼
Pat Jackson
2019-05
Hard to get around too much boxes in the floor. Understaffed
Angie Gallegos
2018-05
In and out...No lines during fall hour's. They also have friendly worker's.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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