4.3 (711)
2100 Louisiana Blvd NE #322, Albuquerque, NM 87110
(505) 313-8089
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rosalind
2024-03
We were travelling in Arizona and our Pim was in need of a groomThey took good care of him!
Jenna Bishop
2022-05
Such a wonderful PetSmart! The employees are so warm and welcoming when you first walk in, and the grooming center really knows how to treat new dogs coming in. Super sweet people and a our boys grooming came out amazing (shoutout to Kristin for the wash). He smells so wonderful and his nails are perfect! We’re so grateful to everyone here for treating our boy and making him comfortable and clean right before his 3rd birthday. The store was also very clean, organized, and fully stocked! Definitely worth the trip to this location.
Jesse Mendez
2024-04
Great service and nice store. Found everything I needed. Thank you, see soon.
Jess
2024-05
Love the store, has so many options for food and toys/treats.
Justin Mark Stewart
2024-03
The groomers are sweet with our two babies. One is not kennel-able, so they treat her with some extra love.
Melonie King
2023-11
Do not take your dog here for grooming. They are unorganized, rude, overpriced, they charge for services that they don’t perform. I paid over 100 dollars to get my dog groomed. His cut was uneven, he looked terrible and they were supposed to grind his nails and they never did but they sure charged me 25 for that service. Then they lost his rabies info and staff called me at 7 am the day of his appointment to tell my it was expired when he is a puppy that hasn’t even had his vaccine for a full six months, they demanded I bring him in earlier because they overbooked themselves when I said I couldn’t because I needed to go to the vet to get his paperwork since their system was input with incorrect information she got upset and hung up on me. I called back to talk to someone. They gave me the inventory manager who has nothing to do with grooming who told me it’s not his fault I can’t find the paperwork for my dog. No. But it is your fault that you guys double booked and now are trying to cancel my appointment and trying yo blame me for your incompetence in inputting their information correctly. Then they said I could no longer use their salon because it wasn’t a good fit. Apparently, saying hey it’s rude to call at 7 am and lose your clients paperwork. They don’t want to take responsibility or even acknowledge they were in the wrong. Instead they just tell the client to go somewhere else. The store is disheveled and and they never have more then one person on a register. It’s obvious they lack customer service skills what so ever and then when you hold them to account they twist out of it and try to make it your problem instead. It’s gross. So unprofessional.
Casey Beckham
2023-05
This grooming location did not disappoint! Our girls look amazing! Kira and Oz did fantastic and exceeded our expectations. They listened to what we requested and delivered. Highly recommend and will return!
Isaiah Rivera
2024-03
The manager is very rude. Was rude to me when I asked about a price match. Very Unprofessional. It was the guy with the long hair.
John Lucero
2024-02
Rude cashier. I was told I would not get sale prices if I didn't give my phone number. When I told him I did not want solicitation he said he could not control that. I won't be shopping there again if I cannot get the advertised sale prices without a phone number.
Glenda Johnson
2024-02
Prices have really gone up, but I have noticed the inventory is better now than in the past. It's a good location and convenient for us.
Alicia
2024-04
we love getting both our shih tzu’s groomed by destiny! she’s the absolute best
Heaven Gomez (Cherry Bomb)
2024-02
This store is always clean & friendly. Never have a problem finding what I need here!
Jill Salley
2024-04
Went for vitamins for my dog. Expensive. Store is very neat and clean and organized.
Nook Sitsiinineez
2023-12
Avoid getting your dog groomed here at all cost. If you book a grooming appointment here, avoid the groomer AJ. They are the worst- incompetent, rude, and unskilled. Will not be returning here.
ROBERT GALLEGOS
2024-02
Nice friendly staff , always a pleasure to stop in for some food for our pets.
Wilfred Begay
2024-05
It's a good store for pets. A little pricey, but the quality is good.
Jess Parker
2023-10
These guys are great. Every time I go in there they have everything I need. They have not been out of stock on any of my items I needed for my little furry baby at home. The prices are very fair. You can also order online curbside pickup and they even deliver. And the staffs are very knowledgeable and you can tell they love our pets
sheilastrayer
2020-05
I LOVE Pet smart as much as the LOVE their clients and Your dog. Price is very reasonable. Tue is Senior discount. They always do a GREAT job. I ask for Brittany or Katie! They're AWESOME, but I'm sure all of the groomers are. Brittany and Katie just know my Rascal. They're Good! Promise!
Christina Nunez
2021-05
OK so I am a big fan of petsmart and here are some pros and cons from our last visit..Pros- (as a dog and pet owner)*huge selection of items, especially for dogs*staff is very nice when we bring our pets*animals and enclosures look well maintainedCons-*not as many "speciality items" as other locations. (ie tubes, items for tanks, reptile items)*don't carry a large variety of live foods*always crazy busy.Also- never bought a pet from here, usually just items. However my son fell in love with a bearded dragon. I asked a lot of questions to see what I was getting into. I was told not too hard, they eat a couple meal worms a day, he was about 6- 7 months old. However, when I got him home I researched and realized there was a lot more to it, he was probably 7-8 weeks old and he needed different live food. Not a deal breaker bit I could've messed him up if I didn't bother to research. That belong said still helpful with all of the items we needed and he is a sweet little guy.
Michael Goodner
2023-10
Great customer service! Nikki did a great job helping me build the perfect habitat for my bearded dragon, Adamack. He's healthy and feisty as ever.
Jordan “Globmonsterjay” Lugo
2023-11
Healthier fish than Clark's 🤷 may not be local but heck save a fish if you care about that so much anyways it's located in a great location with friendly staff always available for questions
Craig
2023-12
Super helpful, very friendly staff, willingness to answer questions. Overall great atmosphere!!
J. Vega
2023-05
I always get great customer service. Good quality products, and my pets like it too.
Jessica Bal-McClaren
2023-07
If I could give a 0 I would. The store manager Nicole refused to sell me fish because my “tank is too small”. First of all, I have an empty 5 gallon tank and I know 2 fish requiring a 3 gallon tank can go in there. They were rude. And I’ll never go back. Calling corporate next. I have been going to petsmart for 10 years or more and that was a store not worried about their customers. I also stood there for 10 minutes waiting for help and when I asked a staff memeber to kindly send help she said she was off the clock and couldn’t ask an employee to come help us. This store has poor manners and management
Ash A
2024-04
The lady with the short, orange hair was very nice and helpful. Thank you!
Raye Johnston
2023-05
Jessica and Kira are my new favorite groomers!!! Hanna & Brandy look amazing. Kira, I was not able to ask you personaly what I was hoping for with Hanna but you trimmed her exactly the way I wanted.Thank you Ladies. You're the best 🐕 💜💙❗
Dilaila Morales
2024-05
Good place to take the pups for a quick nail grind
Patricia Ward
2023-06
So I don’t think this is necessarily towards Pets-mart, but I adopted 2 kittens from them last week and just had to spend $162 on a vet bill for antibiotics and eye cream cause my kitten is sick. I have other cats in the house so I’m hoping they do not catch whatever my kitten has. $150 turned into $312
Daylight_Sunshine39
2023-11
Good selection of cat products. If you're not signed up for their rewards program, it can be on the expensive side.
Tyfanie Ann Stafford
2024-03
Had to get fish food they always have what I need
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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